Cindy Miller
Email: ********@********.***
Address:
City: Pineville
State: LA
Zip: 71360
Country: USA
Phone: 318-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Self motivated retail store leader with more than 17 years of active experience. I have the required determination to improve the performance with utmost sense of obligation and carefulness. My managerial qualities can help in managing the work efficiently for achieving the sales goals. Seeking for a challenging retail store managerial position where I can utilize my 17 years of experience as retail sales manager and to contribute my management/leadership and interpersonal skills to the benefit of the organization.
Educational Background:
High School Dipolma from Wilby High School, Waterbury CT 1/2001 to 6/1992 (General)
Job History / Details:
Summary
Self motivated retail store leader with more than 17 years of active experience. I have the required determination to improve the performance with utmost sense of obligation and carefulness. My managerial qualities can help in managing the work efficiently for achieving the sales goals.
Seeking for a challenging retail store managerial position where I can utilize my 17 years of experience as retail sales manager and to contribute my management/leadership and interpersonal skills to the benefit of the organization.
Experience
February 1996 to September 2012
Rite Aid Pharmacy Danbury, CT
Store Manager
Led and motivated the store team to increase sales and ensure efficiency;
Managed the store's stock levels made key decisions about stock level and stock control.
Analyzed sales figures Utilized IT, information technology, to record sales figures, for data analysis and forward planning. Analyzed and interpreted trends to facilitate planning.
Forecast future sales volumes to maximize profits.
Played a key role in the advertising sessions, special events, exhibitions and displays.
Promoted the company locally by communicating with local Social Medias, journals and the community in general.
Dealt with employment issues such as interviewing/hiring potential employees, conducting appraisals and performance reviews
Organized professional training and development courses.
Dealt with the chain sales, as and when required.
Ensured that quality standards, customer service and health and safety are met.
Resolved safety, legal and security issues.
Responded to customer complaints and comments.
Updated superiors on business performance, new initiatives and other issues.
Monitored the sales floor regularly, talking to staff and customers, and identifying or resolving urgent issues.
Maintained awareness of market trends in the retail industry.
Understood forthcoming customer initiatives and kept up with what local competitors are doing;
Initiated changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
Achievements
Developed a new customer satisfaction form.
Improved the accuracy of sales forecasts.
Reached a record in sales with [x] new target sales.
Key Skills & Core Competencies
Effective Communicator
Decisive
Delegate
Ability to Listen
Well Organized
Desire and ability to solve problems
Self-Starter and Self-Finisher
Naturally Persuasive
Integrity
Education & Qualifications
Classroom instruction in sales, professional coursework and on-the-job training
Documented and successful advancement from sales clerk to store manager.
Education
1992 Wilby High School Waterbury, CT
High School Diploma General