Customer Service High School

Amy Doucet

Email: ********@******.***

Address:

City: Lewisville

State: TX

Zip: 75077

Country: USA

Phone: 214-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from North Central Texas College, Gainesville TX 1/2001 to 5/1993 (General Business)

High School Dipolma from Lewisville High School, Gainesville TX 1/2001 to 12/2012

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Strong organizational skills

Active listening skills

Sharp problem solver

Courteous demeanor

Energetic work attitude

Adaptive team player

Accomplishments

Customer retention specialist

IATA Dangerous Good Regulations Certification

After hour mediator

Work Experience

March 2003 to Current

Alumni Logistics Grapevine, TX

Customer Service Manager

Tracking and tracing of freight, invoicing, answer phones, reroute shipments to destinations on a timely basis, operations- routing of freight, work with agents and vendors to insure timely delivery and pickup of freight. data entry. Solve customer problems with invoice questions, shipment questions. Local pick up and delivery dispatch.

October 1996 to January 2003

Nanci Hawes Real Estate School Dallas, TX

Clerical Education Administrator

Bookkeeping, Reporting to Texas Real Commission, Update final exams required by the state, Enrollment,

Educational Background

1993 North Central Texas College Gainesville, TX

Associate of Arts General Business

1985 Lewisville High School Lewisville, TX

High School Diploma Business

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