Manager High School

Liliana Escalante

Email: ********@********.***

Address:

City: Escondido

State: CA

Zip: 92025

Country: USA

Phone: 619-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

By nature I am self-motivated, a quick thinker, and a very capable multi-tasker. I am a true team player and a dedicated employee. With four years managerial experience and seven plus years of exceptional customer given to a single company I believe I would be a great asset to your company and team.

Educational Background:

High School Dipolma from El Capitan High School, Lakeside CA 1/2001 to 6/2007 (General)

Job History / Details:

Summary

By nature I am self-motivated, a quick thinker, and a very capable multi-tasker. I am a true team player and a dedicated employee. With four years managerial experience and seven plus years of exceptional customer given to a single company service I believe I would be a great asset to your company and team.

Highlights

Highly responsible and reliable

Point of Sale (POS) system operation

Works well under pressure

Superior communication skills

Excellent multi-tasker

Delivers exceptional customer service

Restaurant management

Exceptional interpersonal skills

Upbeat, outgoing and positive

Flexible scheduling

Employee scheduling

Cash handling accuracy

California Food Management Certified

Experience

August 2010 to November 2012

Jamba Juice San Diego, CA

General Manager

Utilizing financial tools and analyzing financial reports to identify and address trends and issues in store performance

Ensuring that all productivity numbers, sales and budgets are met

Reviewing business practices, determining the needs of customers and team members and identifying performance opportunities to create strategies that improve overall business performance

Training, coaching, counseling and disciplining team members and shift managers

Developing and maintaining positive relations with the surrounding community through effective marketing and sponsorship

Adhering to all company food safety, cash handling and operational policies and procedures and ensuring that all team members are in compliance as well

December 2005 to August 2010

Jamba Juice San Diego, CA

Team Lead/ Shift Manager

Lead and manage shifts while acting as manager-in-charge of store

Lead the team to as the Jamba ambassador for our products and brand.

Participate in the interviewing and hiring process for new Team Members.

Partner with General Manager to coach, counsel and direct Team Members.

Train and on-board new Team Members on both front- and back-of-house procedures.

Open and/or close the store as required. Perform all safety and security tasks, i.e., alarms, two-person rule, as required to open and close the store.

Perform all cash handling requirements of a manager in charge including close-outs, safe accountability and cash drops. Conduct inventories and process orders as required.

March 2005 to January 2006

Jamba Juice San Diego, CA

Team Member

Education

2007 El Capitan High School Lakeside, CA

High School Diploma

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