Customer Service High School

Tammy MontoyaDiaz

Email: ********@**-********-********.***

Address:

City: Las Cruces

State: NM

Zip: 88001

Country: USA

Phone: 575-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.

Educational Background:

High School Dipolma from Las Cruces High School, Las Cruces NM 1/2001 to 5/1995 (High School)

Job History / Details:

Summary

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.

Highlights

Retail inventory management

Accurate cash handling

Store opening and closing procedures

Store operations

Exceptional leader

Flexible schedule

MS Office proficient

Outstanding communication skills

Reliable

Recruiting and interviewing

Sales professional

Accomplishments

Promoted to Store Manager after 18 months in the Assistant Manager position.

Experience

October 2008 to 12/6/2012 12:00:00 AM

Gamestop Las Cruces, NM

Store Manager

Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands.Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies.Trained all new managers on store procedures and policies. Trained staff to deliver outstanding customer service. I have taken my store from the bottom 10 percentage of the company to the to 60 percentage of the company.

Education

1995 Las Cruces High School Las Cruces, NM

High School Diploma High School

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