Customer Service High School

Confidential User

Email: ********@*****-*******.***

Address:

City: Toledo

State: OH

Zip: 43613

Country: USA

Phone: 567-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Outgoing and offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.Trained Mixologist with a wide-ranging repertoire of cocktails, from the classics to original recipes.Beverage services professional dedicated to making sure food and beverage operations meet customer needs. Successful at growing revenues and maximizing profitability.

Educational Background:

High School Dipolma from Toledo Academy of Beauty, Toledo OH 1/2001 to 12/2011 (Cosmetology)

High School Dipolma from Toledo School for the Arts, Toledo OH 1/2001 to 12/2012

High School Dipolma from University of Toledo, Toledo OH 1/2001 to 12/2012

Job History / Details:

Summary

Outgoing and offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.Trained Mixologist with a wide-ranging repertoire of cocktails, from the classics to original recipes.Beverage services professional dedicated to making sure food and beverage operations meet customer needs. Successful at growing revenues and maximizing profitability.

Experience

October 2010 to Current

Random Acts Murder Mystery Company Toledo, OH

Actor

Memorized all lines and cues in a timely manner.Listened to director's notes and incorporated feedback into performances.Collaborated with cast members to execute seamless performances.

November 2012 to Current

Six Pack Bar Toledo, OH

Bartender

Thoroughly explained the characteristics and descriptions of wines and champagnes on the wine list to customers.Provided prompt, efficient, friendly, and quality service at all times.Accurately balanced cash register at all times.Quickly mixed a variety of simple and complex cocktails.

July 2010 to November 2012

Beauty Bar Salon Spa and Apothecary Toledo, OH

Nail Technician

Informed guests of spa services, programs and activities over the phone and in person.Addressed all guest complaints and referred any escalated situations to management.Checked members and guests in promptly for their appointments.

Education

2011 Toledo Academy of Beauty Toledo, OH

Cosmetology

2008 Toledo School for the Arts Toledo, OH

High School Diploma Theater

Student government representative. Apart of the Thespian Society.

University of Toledo Toledo, OH

Theater

Acting Technique for Film and Advanced Scene Study courseworkSpeech and Theater workshop

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