Doug Domine
Email: *********@********.***
Address: **** *. ******* **** **. NE
City: Grand Rapids
State: MI
Zip: 49505
Country: USA
Phone: 616-***-****
Skill Level: Management
Salary Range: $20,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
SALES, OPERATIONS MANAGER
A highly qualified Sales and Operations Manager experienced with national and regional companies including Meijer, Spartan Stores, Costco, 7-Eleven, Ahold, Harris Teeter, and Nash Finch. A proven manager experienced in directing business unit performance that includes; sales, merchandising, and retail operations.
QUALIFICATIONS
Sales and Merchandising " Very strong planning and execution ability that includes; product placement; merchandising; and the enrollment of retail management.
Retail Operations " A strong background in single and multi-store environments in various channels including; Supercenters; Supermarket; and Convenience.
Category Management " Retail and Wholesale experience including developing, budgeting; and selling plan requirements to management and operations.
Procurement " Hands on buying and forecasting experience.
Shelf Management " Experience in developing market level schematics and managing reset teams.
Communication Skill " A strong background of developing and effectively presenting business plans in a relevant manner to all levels of management.
Negotiation Skills " A proven track record of negotiating contracts including developing and executing the RFI and RFP processes.
Proactive and Driven " Possesses an acute sense of urgency and the ability to adjust to the high-paced nature of the retail distribution industry
Management and Leadership Experience. Proven ability to manage teams of professional and a retail operations workforces including; hiring training, and performance management.
Budgeting and P&L Capability " Significant experience in developing and managing business centers including multi-categories.
Customer Service " A strong background in servicing the end customer and sales support channel.
Computer Skills - Proficient in Microsoft Excel, PowerPoint, and Word.
Education " BBA (Mgmt.) and MMA (Mgmt.).
EXPERIENCE
7-Eleven, Inc., Dallas, Texas
National Category Manager " September, 2009 " April, 2011
Corporate merchandising role responsible for $490,000,000 in sales and gross margin for the Dairy; Frozen; and Refrigerated Deli categories. Primary responsibilities included developing and executing category plans for 7 U.S. Divisions; managing multiple Wholesale and DSD Distributor networks; and communication & support for Division Operations.
Accomplishments
Private Label " Developed and implemented an aggressive program in Private Label Ice Cream that resulted in a 15% increase in sales vs. LY through assorted tactics including; a seasonal flavor program; improved schematic placement; and new item introductions.
Dairy Program Management " Developing structure and guidance with 23 Dairy plants including; rewriting the base contract; accelerating the individual plant bidding process; coordinating the internal stakeholders in a unified effort; establishing market level strategies; and utilizing assorted external resources for category support.
Frozen Treat Program Improvement - Developing and implementing strong vertical management including; Divisional category plans; enrolling the DSD network (27 Distributors); and the major supplying Vendors.
Cost of Goods Savings " Led the negotiating team in securing annual savings in Dairy of $5.6m; Frozen Treats savings of $3.6m; Single Serve Drinks - $1.0m; and Ice - $560k.
Collaborative Leadership " Developed trust and confidence with Divisional staff through communication; solicitation of ideas; and leveraging corporate influence.
Daymon Worldwide Demonstrations, Inc., San Diego, California
Director of Sales " National Brands " 2008 " May, 2009
A new corporate position responsible for networking and building sales with national and regional manufacturers. Additional responsibilities include identifying and developing new products and services; new business development; market intelligence; and working with Daymon Worldwide business leaders to support the growth of their individual accounts.
Accomplishments
New strategy - Developed and implemented a supplier contact and business solicitation strategy for CPG and Private Brand suppliers for Special Events and Demonstrations.
Program Development - Planned and implemented an on-going, unique consumer intercept program at a major customer that captured quantitative and qualitative data resulting significant incremental annual revenue of $500,000.
New Product " Partnered with a software provider and internal stakeholders to initiate and guide the early development of a new application for capturing in-store consumer data that will target new internal clients and CPG companies.
Process Improvement - Created a business model format for the broadened use of newly formed Profile Talent Division.
New Business " Active in developing and presenting new programs for our Event; Profile Talent; and Mystery Shopping businesses.
Daymon Worldwide Demonstrations, Inc.
Director of Operations " 2003-2008
Responsible for managing sales; cost; and profitability for Elite Marketing Solutions; a fully integrated product event company dedicated to Meijer, Inc. Managed a team of 41 full time management associates and 1100 part time employees.
Accomplishments
New Company Start-up - As the first employee; started a new company from the ground floor including the organizational design; all primary hiring; creating business processes; and developing and implementing the actual start-up.
Campaigns and Events " Coordinated and planned consumer directed events in unison with the Meijer annual calendar including; grand openings; trade fairs; street teams; and market/store specific activities.
Customer Relations " Developed and guided the customer relationship through the senior management level.
P & L Responsibility - Exercised complete P&L responsibility that resulted in exceeded annual profit goals by an average of 39% over a four year period.
Budgeting - Developed a budgeting process that integrated with the clients annual calendar with a platform for establishing accountable Department and Buyer goals.
Presentations - Produced and delivered several major presentations for our customer; internal management and the supporting Vendor community.
Fleming Companies, Inc., Lewisville, Texas
Director of Category Management 2002 " 2003
Initial responsibility for managing $430,000,000 of Wholesale sales for multiple Fleming Distribution Centers. Assumed mid-year, the position of Director of Specialty Food responsible for three direct, and twelve indirect reports.
Marketing Management, Inc., Fort Worth, Texas
Vice President, Sales 1999 " 2002
Corporate responsibility for store brand sales at current accounts and developing new business. Additional accountability for managing specific customer accounts.
Nash Finch Company, Minneapolis, Minnesota
Director, Grocery Merchandising 1995 " 1999
Corporate accountability for sales and profitability for the Grocery, Frozen, and Dairy categories. Additional responsibility for procurement, new items, sales and promotion, and advertising. Managed private label, space management, diverting, supplies, and books & magazines. Responsible for six direct reports and 59 indirect staff.
Harris Teeter, Inc., Charlotte, North Carolina
Director, Grocery Merchandising 1992 " 1995
Responsible for sales and profitability for the Grocery; DSD; HBC; General Merchandise; and Corporate Brands categories with annual volume of over $820,000,000. Directed sales; merchandising; event execution; store design & layout and pricing.
Spartan Stores, Grand Rapids, Michigan
Manager, Grocery Procurement/Manager, Private Label Manager - 1981 " 1992
EDUCATION
M.M.A., Management
Aquinas College; Grand Rapids, Michigan
B.B.A., Management
Eastern Michigan University