Customer Service Manager
Resume:
.
Kathleen
SeifertKMS Resume
Kathleen M Seifert
Sun City, Az 85351
602-***-**** (C)
Email: ******@*****.***
Licensed Massage Therapist " Massage Instructor " Holistic Health Practitioner - Health Educator & Wellness Coach - Mind/Body Medicine Practitioner "
Workshop Facilitator -
Summary Of Qualifications
16 Years Experience in massage therapy. Spa Management. Clinic Supervisor. Massage Therapist and Instructor - Mind/Body Medicine Training " Instructor Of Therapeutic Breathing Techniques & Application - Medical Qigong Training " Health & Wellness Coach - Caregiver
Areas Of Experience
Spa Manager, Office Manager and Administrative Assistant, Customer Service,
Health & Wellness Private Practice
Massage Therapist in hospital setting and physical therapy/rehab facility.
Proficient in specific muscle release techniques for muscle strain, repetitive motion and injury, whiplash, neck problems, and sciatica.
Facilitate workshops in healthy breathing techniques, meditation, stress management. Applied Acupressure techniques to shorten healing time from injuries, reduce scar tissue, and emotional balancing.
Medical Qigong, Mind/Body Medicine training.
PNI (Psychoneuroimmunology For Bodyworkers) certification
Certifications in First Aid and CPR.
Caregiver
Job Experience
1/08 to Present Self-Employed " Massage Therapist, Mind/Body Medicine Educator,
Acupressure Practitioner, Workshop Facilitator
Part Time Massage Therapist at Spa Nordstrom 11/10 to Present
6/07 to 1/08 Manager Narande Spa & Gift Shop, Tempe, Az
Supervised 4 Front Desk Spa Agents, 3 Aestheticians, 2 Nail Techs,
10 Massage Therapists and 3 sales clerks in a hotel setting. Responsible for Commission Reports, Time Clock Reports, Monthly Inventories, Retail Product Purchases, Marketing, Employee Development
1/08 to 10/08 Just Breathe Wellness Sanctuary, Phoenix, Az
On-Call Massage Therapist
Private Practice " Health Educator " Mind/Body Medicine Workshops
4/07 to 6/07 Day Away Medi Spa, Phoenix, Az
Part Time " Massage Therapist - Independent Contractor
Spa closed 6/07.
Also worked on-call at Just Breath as an independent contractor.
8/05 to 4/07 Apollo College, Mesa, Az
Massage Instructor and Massage Clinic Supervisor
Responsibilities included working with students to improve their
muscle release techniques (Psoas release, pectoral release, sciatic
release, massage skills and develop personalized techniques. Trained
students in specific neck/shoulder acupressure release)
Organized and implemented clinic procedures. Trained students in
screening clients, S.O.A.P. notes, customer service and office skills
(phone skills, scheduling appointments, payments, gift certificate
processing, bookkeeping). Bank Deposits and Balancing.
Classroom Instructor: Taught specialty classes in Acupressure, Spa
Therapies, Hot Stone, Progressive Relaxation, Specific Muscle Release Techniques
4/04 to 6/05 Sacred Waters Day Spa, Sun City West, Az
Performed professional spa therapies (massages, wraps, scrubs,
hot rock and aromatherapy)
Spa closed 7/05.
Additional Work Experience
Massage Therapist for Redding Rehab and Sports Medicine, Redding, Ca
Participated in massage program at Redding Medical Center Hospital,
Health Environment " A massage program designed for the benefit of
nurses, doctors, and other hospital staff
GENERAL
- Volunteer Massage Services At Hospice Of Arizona,
- Facilitated workshops in Stress Management
- Advisory Board Member at Apollo College, Mesa Az since 2006
- Instructor in the Shasta College Community Education Program
Redding, Ca
- Teach classes in Therapeutic Breathing, Self-Help Acupressure For
Pain Relief Of Osteoporosis
- Assisted in coordinating Holistic Health Fairs in Redding, Ca. and
Phoenix, Arizona
EDUCATION
Triton College, River Grove, Il., March 1991
Completed 2 semesters in Business Administration
Conscious Choice School of Massage, Redding, Ca.
Completed Massage Therapy Program April, 1995
Acupressure Institute Of America, Berkeley, Ca.
150 Hrs " General Practitioner (June, 1997)
108 Hrs " Women's Health (Oct., 1998)
10-Step Protocol Cranial Sacral Therapy, (March, 1998)
Milne Institute, Monterey, Ca.
Visionary Cranial Sacral Therapy-2 Levels Completed
Stillpoint Institute, Redding, Ca.
14 Hrs " Mind/Body Medicine Training
Therapeutic Breathing Techniques.
Progressive Relaxation
Chi Lel Inc.
Medical Qigong Training
SWIHA Inst.
Senior Care
Institute for Integrative Healthcare
Psychoneuroimmunology For Bodyworkers
aQuire Training
Certified Caregive
Alzheimer and Memory Care
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