Customer Service Representative

.

Cedric

BarberCedric K. Barber

Cedric K. Barber

**** ********** ***** *********, ** 30236

Email: ******.******@*****.*** Phone: 770-***-****

Objective Experienced, dependable young professional with government, retail, and volunteer experience seeking a position with a thriving company that offers consistent work and career advancement opportunities.

Education Accreditations and Certifications

Atlanta Technical College, Atlanta, Georgia

American Heart Association Training Facility CPR Certification, April 2011

Morehouse College, Atlanta, Georgia

Full-time student, fall 2009

Southwest United Fire District Fire Training Academy, Darien, Illinois

Fire Fighter Candidate Physical Ability (CPAT) License, February 2009

Ashworth University, Norcross, Georgia

Electrician Certification, October 2007

Nu Way Trucking Enterprises, St Louis, Missouri

Commercial Drivers License, January 2006

State of Illinois

Auto & Fire Property Insurance Sales License, January 2005

United States Postal Service, Bedford Park, Illinois

LLV Postal Delivery Operator License, November 2003

Proviso East High School, Maywood, Illinois

High School Diploma, June 2002

Work Experience

Groome Transportation, December 2009 " Present

Passenger Transportation Company, Georgia Institute of Technology, Atlanta Georgia Operate coach buses in the metro Atlanta areas Transport students, parents and faculty on and off campus Make an endless effort to provide a productive safe and friendly scholastic environment

American Pan & Engineering Co. Inc. April 2009 - September 2009

Engineering Company, Palmetto, Georgia Tie steel re bar, weld and bolt metal pans and pour concrete foundation at the Hartsfield-Jackson Airport Pick up and deliver construction materials to the job sites Transport engineers, foremen and laborers to and from various work sites

Lakeview Bus Lines, June 2008 - February 2009

Yellow Student School Bus Company, Bellwood, Illinois Transport students and chaperones under safety regulations Maintain daily logs and D.O.T. requirements

U.S. Xpress Enterprises, February 2006 - April 2008

Professional Company Driver, Chattanooga, Tennessee Operate tractor-trailers over the road Pick up loads and deliver at suggested time Maintain daily logs and service agreements

State Farm Insurance, January 2005 - December 2005

Customer Service Representative, Bellwood, Illinois Type documents, organized office supplies, forms and client records Advise clients of information relevant to their situations, Auto, fire, and life insurance sales

United States Postal Service, November 2003- December 2004

Mail Carrier/ Mail Handler / Clerk, Chicago, Illinois Distribute parcel post to proper area within the warehouse Deliver mail to residents home

United Parcel Service, September 2004 - November 2003

Merchandiser, Addison, Illinois Unload freight from tractor trailers Arrange parcel on conveyor belt to be disbursed Work trailers according to the time allowed

Value Cinema, August 2002- January 2003

Usher, Oak Creek, Wisconsin Greet customers with courtesy Refreshments sales from the concession stand Consistently complete nightly cleaning duties and other tasks assigned

Finish Line Apparel, September 2002 - December 2002

Customer Service Representative, Greenfield, Wisconsin Work diligently to bring in high sales percentages Keep general maintenance for next business day

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Menards Inc., October 2002- November 2002

Customer Service Representative, Oak Creek, Wisconsin Stock floor shelves with hardware materials Assist customers in finding store products Provide proper maintenance according to safety regulations

Pottery Barn Corporation, October 2001- January 2002

Store Merchandiser, Oakbrook, Illinois Aid customers in locating items Load customers materials into their vehicles Organize supplies in stock room

Crate & Barrel Corporation, November 2001-February 2002

Store Merchandiser, Oakbrook, Illinois Design display items in store front windows Restock previously sold items Perform multiple cleaning tasks at the end of each work period

Target Great land Corporation, February 2001- May 2001

Asset Protection, Broadview, Illinois Provide surveillance and protection to customers and employees Apprehend and detain shoplifters Release suspects to local law authorities

Moore's Video Production Company, May 1998 " September 2000

Film Director, Chicago, Illinois Coordinate special effect in wipes, fades, and double exposure shots Film from the shoulder or tripod

Volunteer Work MECA Elementary Christian Academy, 2004-Present

Volunteer, Bellwood, Illinois Perform various electrical, plumbing and landscaping activities Transport passengers to various locations

Shell Gas Station, 2003

Volunteer, Summit, Illinois Uphold cleanliness around premises

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Reference Professional letter of recommendation from previous employer is available upon request.

Additional Skills, Perform multiple assignments under pressure and consistently meet deadlines; Excellent written and oral interpersonal communication skills; Ability to operate various software programs such as Microsoft Word, Excel and Power Point; Able to develop and maintain rapport in any work environment; Strong teamwork philosophy; Ability to analyze and solve problems

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