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Customer Service Manager

Location:
Grand Prairie, TX
Posted:
December 06, 2012

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Resume:

.

Kim

LamCNA/ Receptionist

Kim Lam

*** *. ******** **. ***** Prairie Tx, 75051

682-***-****

**.******@*******.***

OBJECTIVE-

Seeking a good environment with a future to expand, which will utilize my skills and help me grow with the company.

RELATED EXPERIENCE-

Bentley Retirement Home-

(C.N.A)

Supervisor- Ariel Ramirez

Tele.214-***-****

Pay Rate: 9.00

Start Date- Dec. 7th, 2007 End Date- March. 2009

YMCA-

(Student Counselor) Monitor kids ages 5- 12

Grand Prairie TX.

Manager- Sonya

Tele. 972-***-****

Pay Rate: 8.50

Start Date- April 2006 End Date- July 2006

OTHER EXPERIENCE-

Image-

Asst. Manager (Retail)

Pay Rate: 8.50

Start Date: March 2009 End Date: still working

DSW Shoes-

(Cashier, Sales Associate)

Preston Dallas, TX & Arlingtons Parks Mall

Pay Rate: 9.00

Start Date- 2005 End Date- 2006

Steve & Berry-

(Cashier, Retail)- Seasonal

Arlingtons Parks Mall

Pay Rate: 8.00

Start Date- Oct. 2007 End Date- Dec. 2007

EDUCATION-

Grand Prairie High School

Graduated class of 2006 (Diploma)

Applied skills in Microsoft Word, Microsoft Excel, Internet literate, & Microsoft Inbox.

Mountain View College -

2006-2007 Attended basic skills.

P.C.I Health Training Center-

Graduated class of 2008

Applied skills in Pt. Care & Nursing Aide.

Refined Skills in-

* C.N.A Licensed

* C.P.R- AED Licensed

* Phlebotomy

* Pt. Charts

* V/S

* U/A

* EKG's

Meeting all Pt's appropriate needs as needed or requested by doctor or head nurse.

OTHER SKILLS-

* Working knowledge of medical terminology.

* Customer service abilities including effective listening skills.

* Ability to perform work that requires frequent standing, bending, reaching, squatting, & or lifting equipment up to 50lbs.

* Ability to make decisions to report pt.s condition with minimal supervision.

* Takes and record V/S, weights and I&O's follows standard Precautions using personal protective equipment as required

* Provides encouragement, support and comfort to pt.s and family members

* Performs non sterile dressing changes

* Passes and collects bed pans.

* Asst. in ambulating

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