Customer Service Sales

Matthew Jones

Email: ********@****************.***

Address:

City: North Tonawanda

State: NY

Zip: 14120

Country: USA

Phone: 716-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.

Educational Background:

High School Dipolma from Niagara County Community College, Sanborn NY 1/2001 to 12/2012 (Criminal Justice)

Job History / Details:

Career Focus

Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.

Core Qualifications

Excellent communication skills

Goal-oriented

Detail-oriented

Excellent multi-tasker

Friendly and hardworking

Motivational

Reliable and dependable

Problem solving expertise

Excellent time management

Observant

Safety-oriented

Strong organizational skills

Inventory control familiarity

Customer service expert

Education and Training

2012 Niagara County Community College Sanborn, New York

Associates Criminal Justice

Coursework in Sociology and Psychology. Coursework in Juvenile Justice and Deviance in Society. Coursework in Security and Loss Prevention. Earned Associates degree in Criminal Justice.

Work Experience

September 2012 to December 2012

Niagara Falls Police Department Niagara Falls, New York

Internship

Responded quickly to dispatch and took appropriate action at crime and disaster scenes.

Monitored and investigated suspicions persons and situations and unusual activities.

Wrote reports on arrests made, activities performed and unusual incidents observed.

Patrolled designated districts in patrol cars.

Mediated domestic-related disturbances and protected victims from harm.

Responded to and investigated security and burglar alarms.

October 2008 to October 2012

Sears Amherst, New York

Customer service/Sales associate

Recommended and helped customers select merchandise based on their needs.

Exchanged returned merchandise for customers quickly and efficiently. Confirmed that appropriate changes were made to resolve customers' problems.

Informed customers about sales and promotions in a friendly and engaging manner.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Trained new employees on company customer service policies and service level standards.

May 2010 to September 2010

North Tonawanda Department of Public Works North Tonawanda, New York

Seasonal Laborer

Directed traffic during road work.

Worked as sanitation crew (garbage/recycling pickup).

Assisted blacktop crew when paving roadways.

Assisted tree crew when trimming and cutting down tree's.

Contact this candidate