Customer Service High School

Charmaine Taylor

Email: ********@***********.***

Address:

City: Chicago

State: IL

Zip: 60644

Country: USA

Phone: 773-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment. I'm consistently positive and committed to reaching business goals. Looking for a position as a Bank Teller with a community bank.

Educational Background:

High School Dipolma from Rezin Orr High School, Chicago IL 1/2001 to 5/1992 (General)

High School Dipolma from Malcolm X College, Chicago IL 1/2001 to 12/2012

Job History / Details:

Summary

Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment. I'm consistently positive and committed to reaching business goals. Looking for a position as a Bank Teller with a community bank.

Highlights

Exceptional customer service

MS Office proficient

Cash dispenser operation

Currency and coin counter

Reliable

Excellent communication skills

Organized

Team player

Flexible

Strong work ethic

Experience

December 2011 to September 2012

123 Toddlers & Me Daycare Chicago, Illinois

Childcare Provider

Cooking

Feeding

Changing diapers

Reading

Teaching

July 1999 to October 2011

United States Postal Service Berwyn, Illinois

Letter Carrier

Cased for delivery

Responsible for delivered routes: resident, and commercial

Provide customer support via phone

Resolve escalated customer issue

Audit express and priority packages

Provide coworkers with assistance on routes

Train new hires

Research loss/Missing packages

May 1998 to June 1999

Cellular One Schaumburg, Illinois

Collection Representative

Analyzes client accounts

Perform outbound calls

Trouble shoot for software issues

Received inbounds calls and performed follow ups

Provide payment research

Schedule payment arrangements

Education

1992 Rezin Orr High School Chicago, Illinois

High School Diploma General

Malcolm X College Chicago, Illinois

No Early Childhood Education

1992-1994

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