Customer Service Human Resources

April Adams

*** ********** *****

Orangeburg, SC 29118

**********@*****.*** 803-***-****

Administrative/Clerical

Summary of Qualifications

Over nine years’ experience in clerical and Secretarial duties. Office Assistant and Customer service specialist with the ability to work unsupervised in any environment. Routinely wears many hats on the job.Strong attention to detail demonstrated by work in customer service. Experience in various software systems such as Microsoft word, excel and SCESC mainframe and also numerous Dictaphones.

Relevant Experiences

Program Assistant

Assist Applicants completing application forms for job referrals.Inform clients of WIA Services general steps to overall program.Certification and Assessment Qualifications.Follow up Services & Job Placement Assistance.Assisting individuals to obtain employment and provide provisions to the job Developmental Plan.Answers questions concerning unemployment claims for registration.Schedule unemployment insurance claimants for adjudication interview when question of eligibility arises.Created files and paper work regarding benefits for employees. Maintaining accurate and timely manner for financial records Receptionist/10line Switchboard Operator, manually placed calls for Executives in office and Staff Greeted and Screen visitors. Served as payroll clerk figured time cards, calculated piece work and maintained ledgers. Managed timesheets and payroll weekly. Establishing and maintaining schedules for employee and student workers. Preparing the unit operations. Learned Specific research, Company Policies and Procedures, shipping and receiving and knowledge of medical Terminology.Resolved all employment Verification and child support issues. Managed Human Resources functions.

Employment History

SCESC Orangeburg Workforce Center 1804 Joe Jeffords Hwy. Orangeburg SC

Program Assistant

January 2008-Present

SCESC Procurement Department 1550 Gadsden St. Columbia SC

Administrative Specialist 11

June 2007-January 2008

SCESC Appeals Division 631 Hampton St. Columbia SC

Administrative Specialist 11 Temporary Grant

February2007-June2007

ABL Management (Voorhees College) Denmark, SC

Office Assistant July 2006- November 11-2006

Wilbur Smith Associates, Columbia SC

Administrative Assistant to Human Resources, 2005-2006

Quality Models of South Carolina, Orangeburg SC

Receptionist/Administrative, 2004-2005 Temp Assignment

Bamberg Job Corp, Bamberg, SC

Secretary, 2004-2004

Elizabeth Arden, Stamford, CT

Receptionist, 1997-2003

Education

Norwalk Community College

Business Administration 1998

Certificate, Radiology, 1990

Stamford Hospital School of Radiology, Stamford CT

Radiology Technician

Brien McMahon High

Norwalk, CT

H.S Diploma 1985

References Available Upon Request

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