Project Manager Quality Assurance

Resume of Raji Dev

*** ********* ***, ****, ***********, ON L5B 3Y9

********************@*******.*** 647-***-****

PROFESSIONAL SUMMARY

Over 7 years of extensive experience in Software Quality Assurance Testing with health care insurance and EMRFamiliar with current industry standards, such as HIPAA,HL7, GMP, Advanced Clinical best practice, 5-Rights verification & good understanding of FDA and health Canada regulationsProficient in all stages of Software Development Life Cycle and Testing Life Cycle. Worked in Agile environment to meet the business requirementsExcellent functional knowledge in Web Portals, Client/Server, Health Care, Pharmaceutical, EMR domainExpert in Planning Quality Assurance and contributed to the identification and implementation of QA process ImprovementExtensive experience in reviewing and understanding Business and system requirementsExperienced in developing and implementing Test strategy, Test plan, created Test Cases and Test Scripts for Manual and Automation TestingStrong Knowledge of QA and Software testing methodologies in creating and maintaining various end to end test process and proceduresHands on expertise in using Mercury Software Testing tools like Win Runner and QTP for Smoke, Function, End to End, UAT and Regression TestingAdministrated Testing Artifacts in Test Director and Quality Center and produced coverage reportsExpert in all phases of testing i.e. Smoke, Backend, Regression, Integration, System, GUI Testing and initiated and assisted UAT SessionCapacity to analyse test results, presentation to Stakeholders, Identifying issues, investigate root causes and suggest remediesExcellent management analytical problem solving communication and interpersonal skillsAbility to Multitask effectively and meet deadlines, work independently with minimal or no supervisionExperienced in managing and working on multiple projects simultaneously in a globally distributed team(off shore model)

TECHNICAL EXPERTISE

Requirements management

HP Quality Center

Test management

HP Quality Center

Defect management

HP Quality Center, Test Director

Testing Automation Tools

QTP, Win Runner

Graphical User Interface

Java, J2EE, JSP, DHTML, XML, ASP

RDBMS

ORACLE, MSSQL Server, My SQL, MS Access

Operating Systems

Windows Family, Linux, Mac OS

Others

MS Office, BalsaMiq, Visio

PROFESSIONAL EXPERIENCE

Client: AC Nielsen Period: 2011 to 2012

Role: Sr. QA TesterOrganization: HOSPIRA INC, IL,USA Period: 2008 to 2010

Role: Sr. QA AnalystOrganization : Ajuba Solutions Period: 2006 to 2008

Role: Test analyst Paradigm global Services Ltd., India Period: 2002 to 2006

Role: Tester & QA

Education:

Post graduate certification – Humber college, Toronto-2012

Courses included healthcare product development, medical devices regulation,

Provincial and reimbursement policies in health insurance sector Canada.

Masters in Science – 2000

Key Projects – Highlights

Test Analyst – Ajuba solutions:

Individual Purchasing System – Health insurance sector

The project involved development and implementation of IPS – Individual Purchasing System. This is a customer facing application targeting individual market segment of insurance sector. The application caters for the sales aspect of insurance. A customer can go online and buy a quote, which upon proper review and underwriting becomes a policy for the applicant. This was initially an intranet windows based application which was migrated phase by phase to a web platform using ASP. Net

Responsibility:Prepare and get sign off on testing strategy and testing plans for each releasePrepare test data requirements from the functional, system and design specification Reviewed business, system, design and technical specification and identified gaps and ambiguous points, coordinated with respective team to fix the gaps and improve the process and quality assuranceCreated Technical risk assessment and test coverage analysis document with all testing details based on requirements presented with appropriate risk levelsCompleted backend testing while using TOAD and SQL Queries to verify the integrity of the data base.Coordinated the testing efforts during integration system and conducted user acceptance testingCreate and maintain testing documentation, deliverables and conducted System Integration Testing Setup all the required testing processes i.e. Defect Preventions Plan, Requirement Traceability Matrix, Defect Life Cycle Process, Gap Analysis, Risks and Issues Management process.Maintain test tools in order to support the testers and report progress, status, concern and issuesAct as a Quality Cheque point for all the testers by reviewing their deliverables.Ensure knowledge transfer between onshore and offshore teamsTrack and documents all of the work that the test team conducted.Ensuring that the regression test environment is available and overall test harness framework is running.Regular interaction with the Business through Tel-con/web sessions to discuss business updates and to resolve technical issues while ensuring that the automated tests work on the Client Environment and making sure that the requirements and recommendations are completed and delivered as per expectations.

Sr. QA Tester– Leading Retail Measurement Organization

Project: Web based Business Intelligence platform

Interactive BI platform developed using service oriented paradigm which provides Nielsen clients with rich, attractive & consistent data analysis experience. The platform reduces cost and time to market for new products and services by leveraging re-usable components. SOA based on open standards has enabled decoupling of presentation layer and reporting layer.

Responsibility:Analyzed and reviewed Requirements and Functional Specification documents for platform functionalities and custom developed reports for 3 end clients.Developed and maintained test cases and test scripts Ensures that all aspects of testing, such as manual execution, regression and performance are completed.Contributed to the QA team in all aspects in test execution.Provide status reports for defects and test case execution progress with respect to planWork closely with development team members to diagnose bugs and formulate solutionsRegularly Interacted with Business users and Technical team in providing clear solutions to requirements.Updated status report on weekly Basis and submitted to the team prior to weekly meeting.Supported the UAT process by working closed with Product Leadership team spanning across 3 continents.Used to regularly interact with Project Manager and Tech – Arch to plan and mitigate the risks & issues Designed and implemented detailed defect management process, which streamlined and enabled team to do quicker resolution and improved delivery quality. Explain the testing methodology, process tools, templates, technical environment and functional concepts to the testers.

Sr. Quality Analyst – Hospira Inc.

Project 1: MedNet Integrated clinical care application.

Hospira INC is developer, manufacturer, and marketer of medical devices. MedNet integrated clinical care manages IV infusion information to help reduce medication errors & streamline clinical workflow. It is a web-based application, which provides customizable and scalable platform. The application support integration with variety of hospital information system such as BPOC and eMAR systems.

Project 2: Symbiq Infusion System

Is a integrated drug library design allows hospital to ensure compliance with best clinical practice in all medication programming sequences. The application is compatible with MedNet Integrated clinical care application.

Responsibility:Analyzed and reviewed Requirements and Functional Specification DocumentsPrepared and get sign off on Test Strategy and Test Plan for each ReleaseDevelops and maintains test cases and test scripts Created risk assessment matrix document based on defects identified and risk associated in production environmentEnsures that all aspects of testing, such as manual execution, regression and performance are completed.Contributed to the QA team in all aspects in test execution.Performed manual exploratory testing at early stage.Provide consolidated status reports for defects and test case execution progress with respect to planWork closely with team members to diagnose bugs and formulate solutionsRegularly Interacted with Business users and Technical team in providing clear solutions to requirements.Coordinated with onshore and offshore people for regular knowledge transfer.Updated status report on weekly Basis and submitted to the team prior to weekly meeting.Acted as a quality check point for all the testers by reviewing their deliverablesUsed to regularly interact with Project Manager and Tech – Arch to plan and mitigate the risks & issues

Test Analyst – Ajuba solutions:

Individual Purchasing System – Health insurance

The project involved development and implementation of IPS – Individual Purchasing System. This is a customer facing application targeting individual market segment of insurance sector. The application caters for the sales aspect of insurance. A customer can go online and buy a quote, which upon proper review and underwriting becomes a policy for the applicant. This was initially an intranet windows based application which was migrated phase by phase to a web platform using ASP. Net

Responsibility:Prepare and get sign off on testing strategy and testing plans for each releasePrepare test data requirements from the functional, system and design specification Reviewed business, system, design and technical specification and identified gaps and ambiguous points, coordinated with respective team to fix the gaps and improve the process and quality assuranceCreated Technical risk assessment and test coverage analysis document with all testing details based on requirements presented with appropriate risk levelsCompleted backend testing while using TOAD and SQL Queries to verify the integrity of the data base.Coordinated the testing efforts during integration system and conducted user acceptance testingCreate and maintain testing documentation, deliverables and conducted System Integration Testing Setup all the required testing processes i.e. Defect Preventions Plan, Requirement Traceability Matrix, Defect Life Cycle Process, Gap Analysis, Risks and Issues Management process.Maintain test tools in order to support the testers and report progress, status, concern and issuesAct as a Quality Cheque point for all the testers by reviewing their deliverables.Ensure knowledge transfer between onshore and offshore teamsTrack and documents all of the work that the test team conducted.Ensuring that the regression test environment is available and overall test harness framework is running.Regular interaction with the Business through Tel-con/web sessions to discuss business updates and to resolve technical issues while ensuring that the automated tests work on the Client Environment and making sure that the requirements and recommendations are completed and delivered as per expectations.

Paradigm Global Infoservices Ltd –Tester and QA Analyst

Project: VET STAT

VETSTAT is a desktop based statistics software for veterinary university developed using client server architecture. This is specifically designed for preclinical and clinical trial data analysis. VET STAT software provides a complete, comprehensive set of tools that can meet the data analysis needs of the entire organization. This enables clinicians to handle data right from dosage to all parameters of the trial.

Responsibilities:Actively participated in designing Test CasesInterpreted and coordinated with development team in better understanding of requirement.Performed extensive testing of different modulesTested applications at various phases of Software Development Life CycleDesigned and documented Test Cases for Responsible for analyzing and tracking the test results

Project: Integrated Hospital Management System – Paradigm Health

The browser based client server application can be used in any Hospital, Clinic, Dispensary or Pathology labs for maintaining patient details and their test result The application maintains two levels of users:- Administrator Level-Doctor & User Level-Data Entry Operator.

Responsibilities:Understanding the requirements specifications thoroughlyFunctional testing / black box testing against every build (Manual testing).Create test cases and test execution. User interface (UI) testing against every buildDefect reporting using Dev tracker

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