System & Network Administrator, IT Support, Help Desk Support
Resume:
Mazin Khalil Siddiqui
Home address
Midland, MI *8640
*****.******@*****.***
PROFESSIONAL SUMMARY:
* Over 4 years of experience in Computer Hardware and Software
Troubleshooting.
* Over 4 years of experience in maintenance and troubleshooting of Local
Area Network (LAN) and Wireless LAN.
* 1 year of experience in Database Management.
* Background and Knowledge of C++, HTML, CCS, Java Script.
* Good communication, technical and troubleshooting skills.
* Self-motivated, professional and willing to work in a team.
TECHNICAL EXPERTISE:
Software:
- MS SQL Server, My SQL
- MS Office (Word, Excel, Power Point, Access, Outlook)
Operating Systems:
MS Windows 7, XP, 2000, 2003 & 2008 server
PROFESSIONAL SUMMARY:
01/2012 to 01/2013, System Engineer
BioID Technologies S.A (Contractor to United Nations High Commission for
Refugees (UNHCR)), Peshawar, Pakistan
* Maintained the Iris identification System provided by BioID Technology to
United Nations High Commission for Refugees (UNHCR) at Voluntary
Repatriation Center, Peshawar.
* Maintained the Iris Database containing 1.5 million records developed in
Microsoft SQL Server and KnoWho Server developed by Iridian Technologies.
* Execute queries to get the desired results from database.
* Maintenance and troubleshooting of four (identification & enrollment)
servers and twenty clients for hardware, software and network issues such
as installation of windows server 2003, KnoWho server, removing the bad RJ-
45 connectors with the new ones. Assigning IPs to the new servers and
clients
* Prepared report in MS Excel to keep track of number of Refugees and share
the report with remote sites to make sure all sites have same number of
records and report any hardware, software or network issues for the record.
* Import and Export the refugees' enrollment record file on ftp for
database synchronization at 3 different sites on daily basis to avoid any
replication.
07/2009 to 12/2011, System Administrator/Coordinator
Small Industries Development Board (SIDB), Govt. of Khyber Pakhtunkhwa,
Pakistan
* Implemented the project Strengthening SIDB for office automation
including planning for equipment required for the current working
environment and make recommendation to the authorities, the purchasing and
installation of computers, laptops, printers and network devices.
* Configured wireless LAN for print and file sharing. Assign rights to
users on the files and folders to limit the access of contents on remote
PCs.
* Installation of new hardware and software such as printers, RAMs, Hard
drives, Windows and other utility software.
* Assigning IPs to the workstation PCs. Removing the LAN cables with the
new ones and clipping the RJ-45 connectors to the new cables.
* Performed troubleshooting of hardware, software and network related
issues.
06/2008 to 06/2009, Intern, Computer Cell, Planning & Dev. Dept. Civil
Sect. Govt. of KPK, Peshawar Pakistan.
02/2007 to 05/2008, Support Engineer, National Institutional of
Facilitation Technologies, Peshawar, Pakistan.
EDUCATION:
Masters of Business Administration in Finance;
Institue of Management Studies, University of Peshawar, Pakistan - 09/2009
to 02/2012
Bachelor of Science in Computer Science;
N.W.F-P University of Engineering & Technology, Peshawar, Pakistan -
01/2002 to 04/2006
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