Customer Service Management

Joseph F Nimeth

*** **** ****** ******, *** D*

Elizabeth, New Jersey, 07202

Tel: 908-***-****

*******@***.***

SUMMARY: An outgoing Team Player with a successful record of achieving goals through efficient planning, scheduling and time management. Extensive experience in purchasing in both Military (DoD) and Civilian environments.A valuable problem solver with excellent communications and organizational skills.Enjoy changing workloads / shifts demands Proficient in Microsoft Office products: Visio, Word, Excel and Outlook. Knowledgeable and experienced with DelTek and Sage/Timberline Procurement Software as well as Ebuilder & Power Advocate. Possess excellent interpersonal, written and verbal skills.

EXPERIENCE:

AECOM TECHNOLGY Jan. 2012- Present

Procurement Specialist IIICreated and maintained Project Procurement Matrix in Excel for the PSE&G Northeast Grid Reliability Program.Created and maintained Program Risk Matrix for internal control group of AECOMReviewed procurement RFQs and award documents for content and applicability to schedule needs.Tracked preparation of technical bid documents and drawings for submission to PSE&G for review and approval. Uploaded approved bid documents into PSE&G Power Advocate bidding platform.

D & S Consultant’s dba DSCI

Client: US DEPARTMENT OF DEFENSE Oct. 2009 to May. 2011

Senior Buyer level 3 Create requisitions and Purchase Orders for electronic components, material and services using the DelTek procurement system.Process contracts upwards of 3 million dollars and ensure complete and accurate documentation of all orders and services rendered.Purchase a high volume and variety of materials, supplies, and services; evaluate bids, select and recommend suppliers and negotiate price, delivery, quality and service. In this assignment, purchases directly support the soldiers and civilians in Afghanistan where quick turnaround on goods and services is imperative.Established and executed purchasing and contract management instructions, policies, and procedures to become ISO900 certifiedTrack all awards through order completion, negotiate and settle damage claims, rejections, returns of materials, over shipments, cancellations, and engineering changes.Forecasting demand and supply of various products for stock.Coordinates with accounts payable to resolve any invoice problems, resolves discrepancies from invoice to actual receipt and/or order invoices.Provides month-end purchase order reporting and reconciliation on corporate American Express in upwards of 70k per month.Responsible for compliance with corporate policies, procedures and underlying Federal, state and/or local regulations concerning the purchase or shipment of goods, materials or services.Conduct supplier site visits and rate suppliers regarding production capability, performance, and delivery.

WIRELESS NETWORK GROUP Feb. 2007 to Oct. 2008

Purchasing ManagerProcessed requisitions and contracts upwards of $500,000 ensuring complete and accurate documentation of all orders and services rendered.Drafted Purchase Orders using the Sage/Timberline software platform. Established, maintained and nurtured excellent relationships with all vendors resulting in quick turnaround of ordersSuccessful in negotiations and reducing costs with procurement of telecommunication goods and services.Researched and located vendors for telecommunication products, raw materials, equipment, tools, parts and supplies.Reconciled purchase orders against invoices and charged according to project code.Implemented centralized purchasing with locations in Maryland, New Jersey, Boston and Pennsylvania.Developed and implemented purchasing and contract management instructions, policies, and procedures.Negotiated optimum delivery schedules and ensured the best combination of price, quantity discounts, product quality, standard terms and conditions.Reduced credit card expenditures by setting up terms with over twenty new vendors.Streamlined purchasing operations to improve responsiveness to operational needs.Negotiated prices to save the company $200k plus.

BLACKHAWK MANAGEMENT CORP.

Client: US DEPARTMENT OF DEFENSE Jan. 2005 to Feb. 2007

Purchasing Agent Created Purchase Orders for electronic components, telecommunication products, material and services in the DelTek System.Maintained RESET database for Ft Monmouth GUARDRAIL system.Track and input GUARDRAIL RESET equipment induction and completion dates into database.Created and maintained a master inventory database for Government Furnished Equipment (GFE) to ensure accurate tracking of materials usage for U.S. Army CECOM, Logistics Readiness Center (LRC).Established close relationships with approved vendors for purchasing of all telecom, RF and supply material Adhere to all AS9100 Quality Procedures on a daily basis.Tracked and maintained logs of all incoming and outgoing products per AS9100 Standards.Validate goods received against Purchase Orders, verify and inspect all components being sent to manufacturing or assembly.Held meetings to discuss product/project status.

MCKESSON MEDICAL SURGICAL March 2003 to Oct. 2004

Assistant Buyer / Customer Service Coordinated numerous customer issues on a regular basisNegotiated with management daily to solve problems. Prepared and maintained records of merchandise shipped.Processed, ship confirmed & tracked all outgoing UPS orders.Fast paced, time sensitive work environment. Liaison between the company and fifteen hospitals in the tri-state area.Assisted Purchasing Manager with securing prices and buying merchandise.

EDUCATION:

Union County College

Brick Township Memorial High School

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