Customer Service Years Experience

SIRAJUL HUQ

****-* ******** *****, *******, ON M*C 5L7

416-***-****; ************@*****.***

OBJECTIVE: A position in the insurance industry

SUMMARY OF QUALIFICATIONS Completed RIBO Level 1Over 4 years experience in dealing with public within a competitive sales environment Over 8 years experience in financial management, accounting and administration Strong internal and external customer service skillsOutstanding ability to assess needs and provide consultation Excellent analytical and solid computer skills Highly organized, self- motivated, dedicated with a positive attitudeEffective negotiation and closing skills

WORK EXPERIENCE

Sales and Service Agent, Elite Finance Inc. Toronto, ON 2012– Till dateSell insurance related products to existing company customersRespond to and fulfill existing and prospective clients' insurance needs Answer queries of customers and solve problem of the customers

Accountant and Tax Preparer, Elite Finance Inc. Toronto, ON 2012– Till datePrepare and analyze financial statements of various clients of the firm including accounts receivables, accounts payables, inventory and fixed assets Prepare tax returns for individuals and small businesses

Tax preparer, Moneystrat Securities Inc. Toronto, ON 2012 Assisted in preparing simple to complex tax returns for individuals or small businessesUsed all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimumInterviewed clients to obtain additional information on taxable income and deductible expenses and allowancesReviewed financial records such as income statements and documentation of expenditures in order to determine forms needed to prepare tax returnsFurnished taxpayers with sufficient information and advice in order to ensure correct tax form completion

Accountant, Jamuna Financial & Accounting Services, Toronto, ON 2009 – 2011 Prepared and maintained accounting files and reports Reviewed forms, ledgers, records for accuracy Assisted with company billings, reconciliation, calculation of commissions, invoicing Provided support for departmental functions such as bookkeeping, accounts payable/receivables, business transactions, audits as needed

Sirajul Huq P/2

Senior Officer, Securities and Exchange Commission (SEC), Bangladesh 1998 – 2006 Reviewed and examined different market intermediaries working in capital market to ensure compliance with governing legislations and regulationsConducted investigations into allegations of market abuse such as market manipulation and insider trading Oversaw stock exchanges particularly with investors’ complaintsCoordinated internal and external training and recruitment activitiesAssisted other departmental managers on interpretation and administration of personnel policies and programs

Senior Officer, Dhaka Bank Limited, Bangladesh 1997 – 1998Analyzed credit and loan applications for approval of management Prepared statements on delinquent accounts and forwarded irreconcilable accounts for collector actionExamined and analyzed financial and investment information collected, including profiles of companies, stock and bond prices, yields and future trends and other investment information Prepared company, industry and economic outlooks, analytical reports, briefing notes and correspondenceAccounts Payable and Accounts Receivable: Supervised prepared vouchers, posted entries, recorded all transitions

Financial and Investment Analyst 1991 – 1994

M. Moshior Rahman & Co. (Stock Brokerage House of Dhaka Stock Exchange Ltd.)Collected, prepared and interpreted accounting/financial data and other financial performance informationAssisted in preparing operating and investment budgetsSupported senior management on matters concerning financial reporting Settled and appropriately disbursed credit, maintained and updated the accounts systemMaintained liaison with regulatory agencies

EDUCATION Registered Insurance Brokers of Ontario (RIBO) Level I 2012Ontario College Graduate Certificate in Strategic Management – Accounting 2009–2010 Centennial College, Toronto, ON CanadaOntario College Advanced Diploma in Business Administration – Accounting 2007–2009 Centennial College, Toronto, ON CanadaCanadian Securities Course (CSC), Canadian Securities Institute, Canada 2009Bachelor's Degree in Finance 1986–1989

University of Dhaka, Bangladesh– credentials assessed by University of Toronto

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