Management Customer Service

Wilhda Janet Rios Sepulveda

*** ****** **** *****

Raeford, North Carolina 28376

Phone number: 910-***-****

Email address: ********@*****.***

SUMMARY OF QUALIFICATIONSActive US Government Secret ClearanceOver 12 years of successful experience in logistics, including property accountability, inventory management, and budget managementBilingual – fluent in both English and SpanishAble to communicate effectively and interface with Brigades, Corps and United States Army Forces Command; as well as with other Armed Forces personnel Expertly managed over $27 million in property with zero loss and 100 percent readiness rateManaged the Property Book Unit Supply Enhanced (PBUSE)Advanced skills on Logistics Support Activity/Logistics Information Warehouse, SSN –LIN Automated Management & Integrating System, Federal Catalog Record Provided career management, counseling, coaching and mentoring to 8 employees, resulting in four promotions Conducted risk management to ensure safety of the employees and the equipment which resulted in zero incidents

EXPERIENCE

12/11 – Present Akima Technical Solutions, Fort Bragg NC

Perform in both manual and automated property book accounting environments with the related functions associated with accurate property accountability. Analyze, develop, evaluate and promote improvements in plans methods and procedures of the Command Supply Discipline Program through evaluations of subordinates supply operations. Perform financial inventory accounting as applied to the Army's budgeting system. Perform property accounting duties at the unit and organization levels or on division property book teams. Maintain current automated authorization on the Property Book STAMIS system. Administers, evaluates and manages the Standard Property Book System – Revised (SPBS-R and PBUSE) property accounting systems procedures to determine proper adjustments and supporting documentation requirements. Receive, submit and maintain asset visibility transactions for the unit/Regiment. Review, identify and supervise completion of administrative maintenance to the Regiment/Unit property directive. Monitor, maintain status and reconcile Unique Item Tracking requirements with LOGSA. Submit and correct Continuing Balance System-Expanded input data to LOGSA. Reconcile authorization documents with property records and indentify, initiate and track all types of administrative changes required. Review battalion level property records to identify shortages and coordinate with the National Inventory Control Point for requisition and releases/shipment of high priority items. Prepare manual hand receipt, lateral transfer or turn-in documents and forward them to the unit S4. Assist in training subordinate personnel in operation, warehousing, manual lateral, turn-in, hand receipt procedures, and SSA CL II, IV and VII warehousing operating procedures. Perform unit supply management functions pertaining to property request, hand receipts/hand receipt management, updating property book records, preparing equipment for lateral transfer and turn-in, FLIPL; receipt, store, inventory, issue, and account for all property and materiel. Assist the unit with the monthly 10% and cyclic inventories and prepare the necessary documentation as required for any discrepancies that may be identified during the inventory.

04/07 –10/11 US Army, Fort Bragg NC

Expertly managed logistics matters for a company both stateside and while deployed, resulting in commendable results during inspections. Subject matter expert on supply matters for 160 people, through research of policies, procedures and regulations to formulate standards required for Hand receipt Management for non-expendable, expendable and durable equipment and supplies. Supervising and monitored development and training needs for supply personnel and Hand receipt Holders. Controlled and accounted for property valued at $27 million, maintaining 100 percent equipment readiness through coordination in acquiring and receipt of parts and equipment. Successfully deployed in support of Global War on Terrorism, provided logistics support to 175 personnel, in three geographically separated areas; and operated a monthly budget of $50,000, as a pay agent and Government Purchase Card holder. Manage over $5 million of sensitive items; and $1 million in Chemical, Biological, Radiological, and Nuclear Equipment. Provided logistic support to the Provost Marshall Office both in Fort Bragg and while deployed in support of Global War on Terrorism. Developed databases to support inventory management; created and maintain databases for tracking of local purchases and reconciliations. Managed the fraud, waste and abuse initiatives, and the financial liability investigation program to determine accountability for lost or damaged Government Property.

10/04-04/07 US Army, Fort Knox, KY

Planned and coordinated logistics matters for an organization of 600 personnel, and 19 departments. Maintain a thorough knowledge of supply policies and procedures to advice Hand Receipt Holders, Hand Receipt Managers and supported units and staff, resulting in excellence ratings during supply inspections. Manage a 32 unit vehicle fleet, created a transportation plan which reduced maintenance expenditures by 15 percent. Developed and implemented logistics concepts, doctrine, plans, and policies which ensured accurate inventory control, shipment and maintenance. Managed property valued in $20 million, through the expert use of PBUSE, and a monthly budget of $100,000. Planned and conducted training for customers and staff elements, trained 40 supply technicians on the Property Book Unit Supply Enhanced automated supply software system. Maintained current knowledge of policies and regulatory guidance pertaining to property accounting practices, and provided guidance, interpretations and solutions to resolve inventory problems. Provide guidance, subject matter expertise and technical and administrative instructions relating to property accountability. Monitors and ensures efficiency of Financial Investigation of Property Loss Program by reviewing and making recommendations.

04/02-09/04 US Army, Hunter Army Airfield, GA

Managed property valued in $10 million with zero loss, and 100 percent equipment readiness rate. Operate a monthly budget of $15,000 which improved company readiness. Advised management, staff and executive officers on logistical matters, to include property accountability, inventory management, budget and regulations related to management of logistical matters. Coordinated support with external and internal agencies for the request, receipt and distribution of equipment in the most efficient and effective way. Provide guidance, instructions and reference materials to Hand receipt Holders, and develop strategies with customers to determine appropriate implementation of purchase requests of supplies and services. Developed automated and manual systems to improve customer service support and increase supply efficiency in inventory management. Ensures accountable property is properly posted to the Property Book and hand receipted in a timely manner.

11/00-03/02 US Army, Ansbach, Germany

Manage internal logistical matters for an organization of 540 personnel and four departments. Ensured departments complied with guidelines established policies and procedures established by Department of Defense and Department of the Army. Coordinate with other Property Book Offices, organizational elements and higher echelons to resolve property accountability variances. Conducted research to obtain and provide information in decision making and problem solving. Analyze, develop and evaluate improvements in plans, methods and procedures of the Command Supply Discipline Program. Administer proper accountability of loaned, leased and rented property; process requests and receipt of supplies and equipment using standard and nonstandard formats.

EDUCATION

US Army Supply Specialist Advanced Individual Training, Property Book Unit Supply Enhanced (PBUSE) Course, Small Arms Maintenance for Unit Armorer, Primary Leadership Development Course, Advanced Leaders Course, Equal Opportunity Leaders Course, Alcohol and Substance Abuse Prevention Leader Course

American Intercontinental University Masters Degree in Business Administration, Human Resources Management, 2010

Colorado Technical University Bachelors in Science of Business Administration, Human Resources Management, 2007

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