Human Resources Management

Deborah Glass

*** ******** ****

North Aurora, IL 60542

Mobile 630-***-****

********@*******.***

SUMMARY

Results-oriented, versatile Human Resource professional with successful, diversified and progressive experience in the areas of Human Resources administration and management. Proven record of cost reduction with demonstrated ability to manage fast-paced, rapidly expanding/changing companies in union and non-union environments. Outstanding mentoring abilities including leadership training, professional development, executive coaching, succession planning and motivational expertise. Analytical decision maker with excellent problem solving skills.

STRENGTHS

Staff Planning/Recruitment/OrientationInfluencing & Building PartnershipsCompensation/Benefit AdministrationGovernment Regulation ComplianceTraining/Development and ImplementationEmployee/Labor RelationsSafety/Risk ManagementConflict Resolution/Negotiation

PROFESSIONAL EXPERIENCE

International Paper, Aurora, IL 2001 to Present

(Formerly Temple-Inland)

Human Resources Manager- (Multi-Locations)Manage all aspects of the Human Resources Department that includes employee relations, safety, and environmental and labor relation issues.Continuously seek to improve the quality and effectiveness of the organization through the effective selection, assessment and development of talent. Advisor to senior management team in meeting challenges of integrating a new manufacturing facility from start-up to operational excellence.Developed and created higher performing work teams through training, subgroup involvement and follow up by providing feedback to drivers of ideas. Facilitated successful shutdown of two facilities and transition of employees to local companies and service organizations and individual counseling. Filed Warn Act notices, negotiated a cost effective closure agreement with Teamsters Union at one facility and performed other shutdown activities.Negotiated initial union contract with Teamsters Union for new facility and participated in decertification of union through the National Labor Relations Board in the same year.Created and implemented training programs for supervisors to improve knowledge and understanding of operations, production planning, payroll processes, staffing and legal compliance.Designed and implemented multi-purpose employee orientation that increased employee retention and morale.Trained management team to take ownership of employee issues within their scope. Provided coaching and counseling for development of these skills.Provide guidance to the management team in succession planning and individual management development plans.Contribute to the development and implementation of overall HR strategy, employee planning and change management processes to drive performance.Ensure compliance with OSHA regulations and safety programs developed to reach an accident free environment.Partner with management team to evaluate results of departments and recommend approaches, policies, and procedures to increase continual improvement and efficiency of departments.

Cooper Lighting, Elk Grove, IL 1994 to 2000

Human Resources Manager- (Multi-Locations)Managed all aspects of the Human Resources Department that included employee relations, safety, environmental and labor relation issues.Managed grievance processes in accordance to collective bargaining agreement. Facilitating meetings, communicating management responses and maintaining strong working relationships with union members.Created effective working relationships with managerial and hourly workforce to help build employee engagement.Developed and implemented employee training programs. Partner with leadership team in developing programs to increase and maintain employee productivity and morale.Provided general counsel on disciples, grievances, policy interpretation, recognition, and employee relation resolution.Recruiting responsibilities included sourcing for hourly and management positions. Ensured HR staff properly oriented all employees to the organization. Participated in college recruiting, summer internship programs and worked with management to identify training requirements.Provided guidance to the management team in succession planning and individual management development plans.Managed loss prevention records and assured regulatory compliance (Wage, Labor, ADA, AAP, FMLA, Compensation, Benefits, Investigations and OSHA).Case management of worker’s compensation cases with a 50% reduction in workers compensation cost.Developed and implemented ergonomic prevention programs that reduced cumulative trauma disorder cases by 40%.Facilitated successful shutdown of one facility with no regulatory compliance issues.Key driver and champion in Cooper Lighting Safety processes, resulting in plant being recognized for Safety Bi-Star award for two consecutive years.

Sunstar Laboratories, Bensenville, IL 1985 to 1992

Employee Relations RepresentativeDeveloped and implemented ergonomic programs that reduced repetitive injuries by 35%.Facilitated safety initiatives that resulted in a decrease of lost time injuries by 65% and OSHA recordable cases by 40%.Authored and implemented a comprehensive Safety Manual and Employee handbook.Implemented a modified work program that reduced workers compensation cost by 50%.Developed and conducted all training for facility on variety of topics in the area of Safety and Workers Compensation.Developed, defined and coordinated the hiring process, employment processing procedures and employee orientation program.Developed course content and conducted interviewing workshops for hiring Managers.Facilitated annual opinion surveys and ensured action plans were developed and implemented.

EDUCATION

Northwood University, Midland, MI

Bachelor Degree in Business Administration

Graduate of Fayette County School of Nursing, Hopwood, PA

Membership in Society of Human Resource Management

Scheduled to take SPHR exam in January 2013

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