Paul Burkitt
Email: *********@********.***
Address: *** ****** ***** **.
City: Devon
State: PA
Zip: 19333
Country: USA
Phone: 610-***-****
Skill Level: Senior
Salary Range: $200,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Paul Burkitt
472 School House Lane Devon, PA 19333
610-***-**** *********@********.***
EXECUTIVE VICE PRESIDENT SALES AND MARKETING
Expert in Leading Companies to Sustainable Revenue Growth and Maximizing Profitability
Visionary, hands-on Senior Sales and Marketing Executive that delivers value to a business by conquering obstacles in highly challenging environments, creating and executing innovative marketing solutions, and managing complex business relationships. Exuding a passion for winning with integrity that energizes and inspires the entire team resulting in revenue optimization, cost containment and EBITDA improvement.
Well traveled dynamic business development expert with extensive international leadership experience building and directing high performance teams for the world's largest and most diverse organizations. Extraordinary proven track record as a hunter, farmer and leader of high-growth, turnaround, and entrepreneurial ventures that deliver large-scale complex solutions to Fortune 500 Companies in the United States, Canada, Philippines, Australia, North Africa, India, LATAM, Caribbean and Europe.
Extensive C-Level relationships in the Telecommunications, Technology (Hardware/Software), Financial Services, Transportation /Logistics, Insurance, Pharmaceutical, Healthcare, Utilities, Government, Manufacturing and Education verticals. Business Services expertise in Business Process Outsourcing (BPO), ARM, IT Outsourcing, HRO, Financial Services, Back-Office, Contact Center, Direct/Integrated Marketing, CRM.
PROFESSIONAL EXPERIENCE
Executive Vice President, Sales and Marketing New York, NY
Integrated Quality Technologies, Inc. 2007 - Present
Delivered strong, decisive leadership though a period of change and transition for global start up that provides multi-lingual BPO, IT outsourcing, customer care, back-office processing and IT staffing solutions.
*Revitalized stagnant and declining sales achieving 127% in organic growth within a three year period by leading the business development teams that secured major lucrative contracts with Fortune 500 companies including Apple, Bank of America, Microsoft, Verizon, Citibank, and Bell Canada with deal sizes ranging from $5M to $40M
*Created and drove the global geographic expansion process which developed new sites in North Africa, LATAM, and Europe maximizing local government incentives which produced a $20M Greenfield operation for Apple
*Championed IQT's visionary corporate business plan resulting in revenue optimization of 22%, cost containment of 34% and an $8M EBITDA improvement
*Cut attrition by 36% through employee-engagement and re-engineering recruiting, on boarding, and training processes resulting in annual operating cost savings of $11M
*Full P&L responsibility for Sales, Sales Operations, HR, IT business units in the U.S., Canada, India, Philippines, LATAM and North Africa
Executive Vice President, Sales and Marketing Horsham, PA
NCO Group, Inc. 2004 - 2006
Provided strategic direction through a period of accelerated growth and expansion for a $1.6B global provider of Financial services, BPO, ARM, and back-office services. NCO acquired RMH in 2004
*Delivering unprecedented incremental sales revenue growth of $141M over a two-year period through structural redesign of key sales functions, workforce optimization and internal sales force automation (SAP CRM)
*Secured marquee clients with Capital One, Aetna, PECO, AT&T and FEDEX, US Healthcare, Verizon, Microsoft and strategic partnerships with IBM, Accenture, Bearing Point, CSC and Everest Group resulting in sales growth from $1.3B to $1.6B during my tenure
*Created a deal capture strategy and built the team responsible for proposal development, pricing strategies, contract administration, lead generation, and database management which cut the sales cycle time by 28% and improved Sales productivity by 37%
*Led the due diligence and integration team for the acquisition of RMH transforming NCO's public image by creating a new visionary BPO Strategy which increase the multiples on NCO's stock valuation
*"Hands-On" leadership and full P&L responsibility for all Sales, Support, Marketing, and 90 contact centers with 28,000 FTE's in U.S., Canada, India, Philippines, LATAM, and Europe
Executive Vice President,Sales and Marketing Newtown Square, PA
RMH Teleservices, Inc. 1999 - 2004
Challenged to lead a $300M global full-service provider of call center outsourcing and back office solutions through an aggressive reorganization and to position the Company for sale.
*Surpassed all turnaround objectives through a series of well-orchestrated global workforce re-engineering identifying $14 million in operating cost reductions and increased market share by 137%
*Led top-producing sales team, consistently exceeding revenue projections by securing major contracts with UPS, MCI, Microsoft, Nike, AEGON, Dell, Aetna and MBNA. Resulting in organic revenue growth from $42M to $279M
*Given full autonomy and P&L responsibility for Sales Operations and establishing strategic/tactical turnaround plans which led to successfully selling RMH to NCO in 2004
*Developed and led the geographic profile and selection criteria process for RMH's global expansion which maximized local government incentives creating new sites in Canada, Philippines, Australia, and the Caribbean including new Greenfield operations for Microsoft and MCI
*Increased client base by 153% and successfully penetrated new markets in the Technology, Transportation/ Logistics and Utility industries
Senior Vice President, Sales and Marketing Berwyn, PA
Tokai Financial Services 1998 - 1999
Provided executive leadership for a $1.5B global provider of financial services, asset based leasing and outsourced private label solutions. De Lage Landen acquired Tokai Financial Services in 1999
*Generated $114 M of new business per year, exceeding sales plan by 212%.
*Designed and automated a customer management process that substantially improved the efficiency and quality of data collection increasing target account penetration by 57%
Executive Vice President,Sales and Marketing King of Prussia, PA
Telespectrum Worldwide, Inc. 1995 - 1998
Recruited by the CEO to manage a $236M full-service provider of direct/integrated marketing, outsourcing and multi-channel BPO solutions.
*Increased gross revenues from $106M to $236M over a three-year period.
*Delivered post acquisition plans achieving a 32% cost reduction through consolidation and integration of 9 sales separate sales organizations into one cohesive operating unit.
Positions Held Prior to 1995
Vice President GM Troy, MI
Kelly Mgmt Services (KMS) Division of Kelly Services 1993 - 1995
$1B Global Outsourcer/Facilities Management Company
Vice President GM Palo Alto, CA
Tab Products, Co. 1983 -1993
$200M Manufacturer of Information Management and Workflow Systems
EDUCATION
Western Maryland College Westminster, MD Bachelor of Arts, Economics and Finance 1983
Varsity Swim Team, (Captain Senior Year), Varsity Lacrosse Team & Phi Delta Theta Fraternity.
SKILLS INVENTORY
Sales Global Brands New Business Development Sales Strategy Execution Revenue Growth & Optimization Global Geography Expansion Cost Containment EBITDA Growth Multi-Site Operations Turnarounds Startups Market Development C-Level Relationship Management Major Account Development Large Deal Capture Strategic Partnerships Revitalizing Stagnant & Declining Sales Forecasting Complex Deal Negotiation Go-To-Market Strategy & Launch Architect of Peak-Performance Teams Mergers/Acquisitions Strategic Data Analysis