JACQUELINE COUSINS
Unit # *** ***** - ** Avenue, Surrey, B.C. V4N 0Z5
Phone: (604) 510 - 0816 / Cell: (604) 839 - 2689
***********@*******.***
OBJECTIVE
To secure a Manager position where the combination of background and expertise acquired through many years of interesting and rich working experiences will positively impact the company and its goals
PROFILE
A proven and experience District Manager, with a strong background in human resources, management and administration. Highly organized, results-driven leader, capable of taking full responsibility for the successful completion of projects and accomplishment of goals. Motivated and extremely insightful, professional with superior organizational and time management skills. A hand on professional with a proven record of success
HIGHLIGHTS OF QUALIFICATIONS Sales oriented and productivity consciousProfessional with listening skills, who provides a positive liaison between company and staffGoal-oriented strategist whose confidence, perseverance and vision promote successOutstanding ability to establish and maintain constructive working relationships with vendors, service providers, clients, and business ownersWell known for well thought out judgment and business acumenProfessional at all times in manner and in dressStrong communication skills both written and oral
PROVEN EXPERTISEExtensive experience managing organizational resourcesExceptional ability to hire / train and inspire personnelSolid experience leading multiple projects and delivering against deadlinesSolid knowledge of market competition, and key marketing and sales strategiesProven team leadership abilities. Positive leader. Leads by exampleHighly knowledgeable of policies and procedures. Understands the importance of implementing and enforcing them Successfully implements well thought strategic plans, developing short and long-term goals leading to excellent growth in revenues and additional profit for the companyProven decision-making and analytical skills. Ability to prioritizeExperience researching, planning and managing the implementation of different projectsAssert recommendations for action plans based on identification of areas of greatest potential
AWARDS AND RECOGNITIONSAchievement Award – Ocean Park Chamber of Commerce District Manager of the year 2000
PROFESSIONAL ACHIEVEMENTSSuccessfully opened 4 Starbucks Coffee Company stores in the White Rock Area Successfully opened 30 stores for Claire s Accessories in Western Canada (B.C and Alberta) in 1 years Effectively managed stores during the economic crisis of the years 2009 and 2010 showing profits with low inventory shrinkage.
EMPLOYMENT HISTORY
Starbucks Coffee Company, White Rock Area, B.C. 2004 - 2011
District ManagerOversee all stores in the area. Store visits / review paper work / meet with store managersImplemented client building strategiesCustomer service / Customer complaints Oversee staffing: Recruiting, hiring, training, performance reviews, and terminations Inventory control: Ordering / Transferring merchandise between stores / Shipping Set up 30 day action plans for improvementswell as installation of new equipment Ensure stores comply with health inspections
Blockbuster Video, Vancouver, B.C. 2002-2003
District Manager
Claire's Accessories, B.C. & Alberta 1997 - 2001
District ManagerStaffing: Recruiting, recruiting fairs, hiring, training, performance reviews and terminationsSet up and implement computer systems / deal with computer issues Assess potential real estate opportunities Store assessments / store organization Monthly meetings with managers Budgeting / Loss prevention Merchandising / Inventory control Store’s repair and maintenance
Auld Phillips, Chilliwack, B.C. 1994-1997
District Manager
Tamara’s Florist, Maple Ridge, B.C. 1984-1991
Owner Operator
Dog’s Ear T-shirt Boutique, Vancouver, B.C. 1979-1982
District Manager
VOLUNTEER WORK
Community Work with Starbucks Coffee Company: Fundraising for Camp Alexander, food bank, breast cancer, among others
EDUCATION AND RELATED COURSES
Multiple in house training courses at Starbucks Coffee Company
Sprott Shaw Community College, Langley, B.C. 2003- 2004
Social Services Program - Graduated
Douglas College, Vancouver, B.C. 1984
Business Management
Excellent Personal and Professional References Available Upon Request
JACQUELINE COUSINS
Unit # 119-*****-** Avenue, Surrey, B.C. V4N 0Z5
Phone: (604) 510 - 0816 / Cell: (604-***-**-**
***********@*******.***
REFERENCES
Starbucks Coffee Company
Carolyn Smidt
Manager
Phone: (604) 510 - 2780
Donna Papazian
Phone: (604) 444 - 1165
Leone Pierce
Phone: (604) 308 - 0226