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Human Resources Customer Service

Location:
KCMO, MO
Posted:
December 04, 2012

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Resume:

Title:Sherri Robinson

***********@**.**.***

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Name: Sherri Robinson

Address:

City: Kansas City

State: MO

Zip/Postal Code: 64130

Country:

E-mail: ***********@**.**.***

Primary Phone:

Background

Most Recent Job Title: HR Assistant

Most Recent Employer: Populous

Career Level: Associate/Experienced (Non-Manager)

Availability or Timeframe: Immediately

Authorized to work in the US: Yes

Security Clearance:

Do you have transportation: Yes

Over 18: Yes

Education: Bachelors

Languages Spoken: English

Job Preferences

Desired Salary: Open

Willing to Relocate:

Desired Job Titles: HR Specialist

HR Assistant

Desired Job Types

: Contract, Employee

Work Status: Full Time

Desired Shifts

: 1st Shift

Desired Travel: 10%

Category: Human Resources

Company Size:

Company Type:

Industry: Administrative and Support

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Copyright c 1997- Lee Hecht Harrison, Inc.

Sherri Robinson CPS

/CAP

816-***-****

email: ***********@**.**.***

Summary of Qualifications

Human Resources Professional with 5 years of experience supporting all aspects of human

resources policies and procedures, including Affirmative Action/EEO Plans, compensation

programs, training plans and programs, recruitment, orientation, project management and

employee relations.

15 years of demonstrated customer service skills with all levels within the organization

(front line staff to Board of Directors).

Project management experience; able to handle multiple projects with different levels of

responsibility.

Progressive Human Resources experience, continuously promoted to higher levels of

responsibility based on outstanding performance.

New Hire Coordination experience; responsible for developing and implementing

orientation, on-boarding, and new hire paperwork.

Skilled in Employee Relations; performance reviews, goal setting, progressive action,

terminations and exit interviews.

Experience in HRIS database administration and analysis.

Training Coordinator; responsible for maintaining training database and assisting with

supporting tracking for state and professional license continuing education requirements.

Wellness Coordinator, working proactively with staff to improve health and lower

healthcare costs associated with unhealthy living habits.

Professional Experience

Populous Group LLC

2001 to 2010

Populous, formerly known as HOK Sport Venue Event, is an architectural firm specializing

in the design of sports facilities and convention centers, as well as planning of major

special events.

HR Assistant

Provide assistance to the HR staff in administering policies and procedures, providing

responses to customer requests, preparing and distributing a variety of management reports

and various project assignments.

Redesigned new-hire orientation program and collateral materials to improve efficiency in

turnaround time of paperwork completion.

Recruiting; beginning with entry level through Senior Management positions. Coordinate

job posting and interview process, tracking in HRIS applicant system, scheduling and

response follow up letters.

Coordinated all aspects of the campus recruiting program such as building and maintaining

relationships with campus career services contacts, coordinating interview and selection

processes, and overseeing the internship program.

Manage and promote corporate Wellness Program; served as key liaison between vendors and

employees to ensure programs and events had a positive and meaningful outcome. Utilized

analytical skills by evaluating survey results to make recommendations for future events

and programs.

Plan and organize company events, (golf tournaments, Royals, Chief tailgates, annual

Christmas parties, etc.).

Fundraising Chairperson for annual CANstruction project. Created and maintained database

of potential funds sources. Developed persuasive material letters of solicitations to

raise money for project.

Strong administrative background and extensive knowledge of Microsoft Outlook, Word,

PowerPoint, Excel, Adobe, and Internet navigation

Education Missouri State University,

BS Psychology

Professional Development Numerous programs, conferences and seminars including

Diversity, Employment Law, Recruiting, Interviewing and Selecting Employees and Hiring

Smart

Professional Associations IAAP International Association of Administrative

Professionals

HRMA Society for Human Resource Management of Greater Kansas City



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