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Engineer Customer Service

Location:
San Jose, CA
Posted:
December 04, 2012

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Resume:

Title:Mortgage Insurance Counselor

*******@*****.***

Document

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NAME: sakhamuri, Narayan

ADDRESS: ****, **** **** ** *** 8

ADDRESS2:

CITY: SAN JOSE

STATE: CA

ZIP: 95128

CANDIDATE ID: 2254308

US CITIZENSHIP: US

Citizen

EDUCATION: Bachelor Degree

EXPERIENCE: 9000

WILL RELOCATE: Yes -

JOB WANTED: Any

RATE NEEDED: Open

TELEPHONE: 408-***-****

EMAIL: *******@*****.***

HOMEPAGE:

HOTTEST SKILLS: QA, ISO 9000, TQM =3+ yrs, SQA, AUTOMATION =3+ yrs, XML, C/C++, JAVA,

HTML =4+ yrs

REVISION: 16-OCT-01

YOE: 9000

RESUME:

NARAYAN

Phone: 408-***-****

Email: ***********@***.***

Objective: Looking for software QA Engineer position with opportunities for professional

growth.

Professional Summary:

Over Ten years experience in IT industry in Software Testing,Development and

Implementation.

Sound experience of QA methodologies in both White Box and Black Box testing .

Strong experience in testing tools SILK, WIN RUNNER, LOAD RUNNER, SILK PERFORMER,TD

Knowledge in developing & writing test specifications, test plans/cases and bug

reports.

Good experience on Quality Engineering, QS 9000, Reliability and Project Management.

Proficient in web development tools HTML,CGI, Perl & JavaScript, Java programming

tools.

Strong skills in Developing Business applications.

Having experience in development of SLC & PLC and System Analyzing skills.

Excellent communication skills.

Computer Skills:

Operating Systems : UNIX, MS-DOS, WINDOWS 95/98, WINDOWS NT.

Programming Language : C, C++, PL/SQL, JAVA, HTML, XML,PERL,4 TSL

Databases : ORACLE, MSACCESS, SEQUAL SERVER, DB2.

Front Ends : DEVELOPER/2000, VISUAL BASIC 5.0

Packages : MS-OFFICE.

Professional Experience:

Ventro Corporation, Mountain view,CA.

Jan 2000

- present.

SQA Engineer

Description: Ventro Corporation is a pioneer in the new business-to-business (B2B) e-

commerce economy by building and operating companies that transform the supply chain in

businesses around the world. Ventro operating companies unite suppliers, buyers and

enterprises to streamline business processes, enhance productivity and reduce costs.

Ventro companies offer complete e-commerce solutions consisting of extensive online

catalogs, electronic procurement, integration to interface with third-party and back-

office systems, and comprehensive services and support.This application s front end was

designed with using Html and Java server pages. Which delivers the highest level of

customer service found on the web,this system provides on line shopping for Industria,

Office, Medical, Food and life science products.

Responsibilities Included:

Responsible for Acceptance, Functionality, Regression and End to End testing.

Developed SLC, test procedures, test plan, test cases as per CMM,ISO 9000 standards.

Performed security testing for unauthorized access of the web application with valid &

invalid data.

Responsible for checking application behavior and robustness.

Responsible for performing Cross-Browser & Cross-Platform testing.

Reported software defects via Internal bug tracking tool.

Responsible for Re-validation of resolved Bugs.

Writing Test Automation Scripts with Segue product Silk.

Investigating software bugs and intracting with the developers to resolve technical

issues.

Environment: IE,Netscape, Java, Win NT 4.0, Unix, SQL, Black Box, SILK,Perl, Load

Runner, PR Tracker.

Kaiser Permanente, Oakland, CA. July 99 - Dec' 99QA Engineer

Description: Kaiser Permanente is America's largest health maintenance organization,

serving 8.1 million members in 9 states and the District of Columbia. An integrated health

delivery system, Kaiser Permanente organizes and provides medical care, including

preventive care such as well-baby and prenatal care, clinical care, immunizations, and

screening diagnostics; hospital and medical services; and pharmacy services and health

plans.

Responsibilities Included:

Responsible for developing a test plan for the product,which included designing,documenting, executing and verifying the test cases and test scenarios to cover overall

QA testing cycle.

Performed functionality testing of the Web page objects such as HTML Links

Responsible to execute the test cases and closely interact with the developers &

product managers.

Responsible to achieve milestones in the project in respect to QA team.

Developed automation scripts using 4Test script language

Responsible for reporting bugs using defect-tracking system.

Environment: IE, Netscape, Windows NT 4.0, Unix, Oracle, Black Box, Win Runner. Load

Runner.

CitiBank Financial Services

.Sep' 97 - June' 99.

SQA Engineer

.

Description: CitiBank a new generations diversified financial services company offering

its clientele a wide array of services blended to suit every need like Retail Banking

products, Wholesale banking products, Treasury products, Investment Banking products, NRI

products, Depository services, Advisory services, Credit Card services etc.

Responsibilities:

Responsible for manual and automation testing of front end screens.

Developed test plan, test cases and automated test cases with using 4test script

language

Performed security testing for unauthorized access of the web application with valid &

invalid data.

Responsible for interacting with clients to analyze new requirements, for

Business/Function Specifications.

Responsible to execution of test cases in a dynamic environment of rapid code changes.

Environment: IE,Win NT, Unix, C/C++, Java, Servlets, HTML, Java Script, Oracle, Win

Runner, Load Runner.

Wartsila NSD Corporation

. Oct' 95 - Aug' 97QA Engineer

.

Description: The Integrated Information System is a Data Entry Operator module, which

maintains detailed information of the customers, suppliers, and products, maintains the

work performed for them and integrates with billing information System. This application

is installed on the proxy server in local area network accessible for the employees of

Wartsila.

The application which had extensively used Active Server Pages had front end designed

using Html and Interface validations are done using VB Script, which delivers the highest

level of services. Used a Middle Ware, which acts as a communication model between the

Front and Back ends.

Responsibilities:

Responsible for manual and automation testing of front end screens.

Developed test plan, test cases and automated test cases with using 4test script

language

Performed security testing for unauthorized access of the web application with valid &

invalid data.

Reported software defects via Internal bug tracking tool.

Responsible for interacting with clients to analyze new requirements, for

Business/Function Specifications.

Environment: IE, Netscape, Win NT, Unix, ASP, VB Script, HTML, Oracle,Black Box, Win

Runner, Load Runner.

Transport Corporation

. Dec 89 - Sep 95

Description: TCI involves in transportation of heavy engg. equipments, goods and

petroleum products. The modules included are master, transaction, inventory, indents,

invoices, customers and payments.

Responsibilities:

Responsible for interacting with users for front end screens & specifications.

Developed and designed the screens for Personal information, Job information using VB

features like Forms, Dialog Boxes, Combo boxes and ActiveX DLLs.

Responsible for database design and back end programming.

Developed Stored procedures & triggers using Transact SQL for data validations & Remote

Data Objects access with ODBC for connecting to database.

Created Crystal reports for various allocations, claims & funds.

Environment : C/C++, Oracle 7.x,SQL, PL/SQL, and VB 5.0.

Educational Qualifications:

BS

in Engineering.

Professional courses:

Post Graduate diploma

in computer applications.

Completed foundation course in Welding Technology.

Completed certification course on Radiographic Testing Methods.(ASNT Level)

Completed Certification course on Ultrasonic Testing Methods.(ASNT Level)

Professional Training:

ISO 9000 Awareness Program Conducted by EIL.

ISO 9000 Seminar Conducted by BVQI, Hyderabad, AP

Seminar on CR systems by IPT, University of Roorkee.

TQM planning and implementation through GOPP approach conducted by NPC.

ECT Training Program Conducted by Wartsila NSD Corporation.

Awards Received:

The Next Generation Award received from Ventro Corporation for Dot Connect Project.

The Next Generation Award received from Ventro Corporation for Bullet Train Project.

The Extra Mile Award received from Ventro Corporation for MarketMile Project.



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