Customer Service High School
Resume:
Anahit Anna Balian
Email: ********@************.***
Address:
City: Glendale
State: CA
Zip: 91201
Country: USA
Phone: 818-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Strong verbal/written communication and telephone skills. Outstanding customer service and problem solving abilities, multi-task. Knowledge in office procedures. Empower, MS Word, MS Excel, Internet, Outlook, Windows 2010/XL, Type 45 WPM. Committed to completing a job efficiently and effectively.
Educational Background:
High School Dipolma from L.A.C.C. College, Los Angeles CA 1/2001 to 12/2011 (medical administrative)
High School Dipolma from U.C.R.A. College
L.A.C.C College, Los Angeles CA 1/2001 to 12/2012
Job History / Details:
Professional Summary
Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.
Skill Highlights
Strong verbal/written communication and telephone skills. Outstanding customer service and problem solving abilities, multi-task. Committed to completing a job efficiently and effectively.
Proficient in MS Word, MS Excel, Internet, Outlook, Windows 2010/XL, Type 45 WPM.
Professional Experience
November 2007 to December 2010
Infinity Medical Supply
Office Manager
Kept facility stocked with necessary supplies, equipment and instruments.
Checked items for damages and notified purchasing department.
Maintained a clean, orderly and well-stocked environment.
Checked items against invoices or bills for proper quantity.
Maintained inventory records.
Strictly followed all federal and state guidelines for release of information.
November 2000 to December 2006
Millennium Care Pharmacy
Pharmacy Clerk
Posted charges, payments and adjustments.
Took pharmacy inventory .
Managed customer service department.
Performed quality control of the data entry system to verify that claims and payments were posted correctly.
Took inventory of supplies needed for the pharmacy and placed re-orders.
November 1996 to December 1998
Madatovian Medical Clinic
Medical Office Director
Provided outstanding customer service by showing a great help to patients,
Efficiently performed insurance verification and pre-certification and pre-authorization functions..
Managed phone calls and processed all office work
Scheduled patient appointments.
Education and Training
2011 L.A.C.C.,
Associate of Arts Medical Administration
Languages
Fluent English / Armenian
Candidate Resume - Priscilla Martinez
Contact Information -
Email: ********@****************.***
Address:
City: Canoga Park
State: CA
Zip: 91303
Country: USA
Phone: 818-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated and focused assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking role of increased responsibility and authority.
Educational Background:
High School Dipolma from Reseda High School, Reseda CA 1/2001 to 6/1981 (Art)
Job History / Details:
Summary
Dedicated and focused assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking role of increased responsibility and authority.
Highlights
Microsoft Office proficiency
Meticulous attention to detail
Results-oriented
Self-directed
Time management
Professional and mature
Strong problem solver
Resourceful
Dedicated team player
Strong interpersonal skills
Mail management
Experience
May 2009 to July 2011
Nordstrom Department Store Canoga Park, CA
Store Operations Support
Campaign calls regarding all store sales and events.
Non-sale departmental support.
Locate merchandise on sale floors requested by customers through store website.
Assure item(s) are properly fulfilled through mailroom or customer service.
March 2008 to July 2008
Medical Management Solutions Inc Canoga Park, CA
Medical Biller
Assure maximum reimbursement from health plans.
Prepare required forms for rebilling.
Monitor payments from responsible party.
January 2008 to March 2008
Staples Canoga Park, CA
Sales Associate
Merchandise presentation (pricing, signing, counting and displaying)
Respond to customer request for merchandise and/or information
Sell additional products and/or services
Display strong customer service skills
April 2006 to January 2008
Macy's Department Store Canoga Park, CA
Store Operations Support
Merchandise presentation (pricing, signing, counting and displaying).
Process all Salvages, Return to Venders and Transfers.
Respond to customer request for merchandise and/or information.
January 1983 to May 1998
West Valley Radiology Medical Group West Hills, CA
General Office Clerk
Data entry of patient information.
Post all accounts receivables from insurance and patients.
Collect all outstanding receivables.
Produce all financial reports. (i.e. Month ends, etc.)
Inventory of all office supplies
Education
Reseda High School Reseda, CA
Art
G.P.A. 3.8
Emphasis in Art
Art Achievement Awards
Yearbook Staff, Yell Leadr
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