Project Manager Supply Chain
Resume:
Carmen Gonzales
Email: *********@********.***
Address: **** ********* ****
City: Kenosha
State: WI
Zip: 53143
Country: USA
Phone: 920-***-****
Skill Level: Management
Salary Range: $90,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Carmen M. Gonzales
*********@********.***
MANAGER: MSP, National and 3rd Party Implementations * Invoicing * Project Management * Manufacturing * Telecommunication * Logistics * Healthcare
Talented Consultant, Project Manager and Manager with MBA and over ten years of experience successfully facilitating domestic and international projects for a Fortune 500 company. Six Sigma trained with history of demonstrated results driving millions in savings and earnings to the bottom line.
Consistent history of promotion based on a solid ability to manage people and projects, coupled with effective leadership of large - scale teams. Strategic business partner to IT Division with in-depth knowledge of IT platforms, databases, and networks. Skillful facilitation leads to project delivery on time and under budget.
Communication & Teamwork
* Build relationships and develop an instant rapport with persons of various backgrounds and cultures, through maximum attention to detail and providing service beyond expectation.
* Coached Korea Supply Chain Project Management team on understanding North America processes to launch a product in the U.S.
* Successfully utilize diplomacy, tact, and problem solving to effectively handle clients and defuse potentially explosive situations.
* Perform effectively both as an independent, self motivated individual and as an active contributing team member.
* Maintain an energetic, positive demeanor, with a verifiable record of motivating self and others to meet objectives.
PROFESSIONAL EMPLOYMENT EXPERIENCE
Women`s Care of WI Appleton, WI 2011 - Current
Project Manager, Lean improvement
* Responsible for Lean improvements throughout the organization - Health Maintenance, Denial Management, Meaningful Use and etc.
* Developed and implemented Organizational metrics to ensure efficiencies and competitive based on Industry benchmarks
* $40K improvement by removing mailing new patient paperwork & collateral
* Improved patient intake flow by removing health questionnaire to when patient is roomed to ensure interaction with health professional and capturing patient information for Electronic Health Record compliance
* Implemented Meaningful Use by working with third party IT on governmental compliance and ensuring measurements were met by Women`s Care of Wisconsin Providers and Clinic staff
* Built and implemented a repeatable schedule for 14 Providers that has the organization operating as one
* Implemented Payroll system from ADP to Paychex ahead of schedule by 30days
* Implemented Lockbox payments to minimize A/R support, redirecting their focus to obtain denial reimbursement
Plexus Neenah, WI 2010 - 2011
Manager Client Implementation
* Portfolio responsibility for 175 +/- EMS production/NPI assemblies
* Financial responsibility of $11.1M
* Lead Customer focus team to deliver appropriate levels of customer service and satisfaction by meeting On Time Delivery (OTD)
Manpower Inc. Milwaukee, WI 2008 - 2010
Manager Client Implementation
* Implemented B2B solutions for fortune 500 companies to improve human capital requisition via VMS tool, invoicing, payment, and building standard operating procedures processes for business requirements bringing in over $500M in revenue to Manpower.
* Within first 10 days gained consensus from multiple documents to 12 among the project management team thus creating a repeatable approach to internal / external customers.
* Balance client and business needs to ensure win-win solutions. By working with a client behind 300K to pay 125K by providing timelines to get the client in good standing, therefore enabling the business to put in place a consolidated billing key payment method.
* Manage a staff of 17 direct reports that implement contingent labor solutions for fortune 500 companies to streamline processes and consolidate invoicing to reduce contingent workforce cost.
* Continuously organize process improvements and standard operating procedures to streamline and maintain a common/repeatable approach.
* Organized a summit of 100+ individuals to realign operational processes among 5 different teams to decrease dollar amounts on open invoicing balances and improve roles and responsibilities.
* Coach and develop 17 direct reports on client interactions, projects and communicating expectations results from their projects.
Motorola Inc. Libertyville, IL 2003 - 2008
Project Manager
Project Management - New Product Launch, Operations, & Distribution
* Promoted a number of times to Project Management positions of increasing responsibility. Provide full life cycle project management utilizing six sigma methodology in global markets to drive top line performance in order to achieve bottom line results.
* Manage large- scale teams of up to seventy-five individuals in Europe, Singapore, China, Korea, Brazil, Mexico, and United States.
* Drive and synchronize the supply chain and product core team to meet product launch delivery, ramp volume, cost and quality goals for New Product Introduction with the Razor and Razor2 product line.
* Partnered with proto factory, launch site, and distribution centers to ensure on-time product launch for Verizon, Sprint, Alltel, MolviSTAR (Latin America) and SKT (Korea).
* Exceeded financial plan while also meeting the customer commitment on a tight deadline, saving advertising costs, legal consequences, and earning $111M for Motorola.
* Reduced logistics cycle time between the Asian manufacturing site to the North American distribution centers by 29% as a result of new process development. New process now implemented across product lines enterprise wide.
* Managed Asset Management Team, decreasing assets from 13.8 to 2.2 million in three months.
* Delivered projects under budget and on time based on solid organization and time management skills, ability to lead and coach people, and exceptional verbal and written communication skills.
* Developed Global Supply Chain Crisis Management Packet outlining business operations for the core Supply Chain Crisis Management Team.
* Organized projects and processes to start up a new internal organization for Supply Chain New Product Introduction. Provided support to Director and Vice President.
* Acted as focal point for HR, finance, managers and individuals globally in the organization for implementing resource, budget planning, defining organization`s roles responsibilities, creating organizations projects and metrics.
Transfer Manager 2001 - 2003
* Scheduled correlation builds, provided recipes, reviewed results and drove engineering team to resolve manufacturing issues.
* Drove engineering team to meet required deliverables prior to correlation builds (fixtures, prints, golden units, engineering samples) and coordinated shipping activities.
* Managed execution of material requirements from proto factory to the lead site including front - end parts orders and mechanical parts for correlation and customer builds.
Project Manager 1999 - 2001
* Provided project management expertise to assist Director and Vice President in developing a new organization internal to Motorola.
* Acted as focal point for HR, finance, managers and individuals globally in the organization for implementing resource, budget planning, defining organization`s roles responsibilities, creating organizations projects and metrics.
* Met timetable and deadline for new organization.
EDUCATION
Master of Business Administration
Cardinal Stritch University
Milwaukee, WI
Masters Certificate in Project Management
George Washington University
Washington, D.C.
Bachelor of Arts Degree in Business Management
Alverno College
Milwaukee, WI
ACTIVITIES
New North Attract & Retain committee - works on creating an environment that`s main objective is to attract and obtain diverse candidates to North East Wisconsin
Literacy Council - work with Adults on developing reading, writing and speaking skills to further expand their English.
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