Customer Service High School

Khristy Babb

Email: ********@******.***

Address:

City: Bakersfield

State: CA

Zip: 93308

Country: USA

Phone: 661-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated and focused Administrative Office Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Educational Background:

High School Dipolma from Tehachapi High School, Tehachapi CA 1/2001 to 6/1994 (General to include Office Technology)

Job History / Details:

Summary

Dedicated and focused Administrative Office Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights

Microsoft Office proficiency

Excel spreadsheets

Results-oriented

Self-directed

Time management

Professional and mature

Dedicated team player

Strong interpersonal skills

Self-starter

Supervisory Skils

Soft Skills Program

Clerical Office Procedures and Technology

Typing Certified 45 words

Leadership Skills

Confident and Motivates Subordinates

Customer Service Friendly and Professional

Accomplishments

Promoted to Management after 8 months of employment.

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Successfully planned and executed Schools Program working through Corporate offices. Coordinated shop for schools program for our school districts. My Region was Bakersfield to Fresno . Handle large sums of currency, execute self audits, Safety and Loss Prevention Reports. Manage several employees in different departments while overlooking total store operations during my shift.

Experience

March 2010 to Current

Fresh and Easy Bakersfield, Ca.

Front End Operations and Store Shift Manager

Responsible for employees during my shift. Setting the example in Customer service with all customers in person or on phone calls. Executing Company policies while monitoring employees policies and procedures daily. Handling customer complaints to create an environment of customer satisfaction. Executing Front End operations such as Money Orders,Money Gram, and currency services for clerks at registers. Merchandising displays in all departments including ordering product and stocking in-line shelves. Responsible for security of the store and Leadership of the staff to maintain a Quality Workplace.

May 2005 to May 2007

3 Way Chevrolet/Cadillac Bakersfield, Ca.

Sales Manager Secretary

Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart.Made copies, sent faxes and handled all incoming and outgoing correspondence.Facilitated working relationships with Vendors for Special Requests.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports.Received and screened internal and external communications, including email and mail.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.Executed Customer Service skills while answering phone calls with Customers and Vendors. Produced records reports all vehicles sold.

March 2004 to June 2005

Mercedes Benz Dealership Bakersfield, Ca.

New Car Coordinator/Secretary

I was the Lead in charge of Coordinating New car purchase special requests with customers. I working closely with Vendors to achieve positive customer satisfaction after a purchase. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files. Was proficient using PC programs including Excel and Word.

Education

Tehachapi High School Tehachapi, Ca.

High School Diploma General to include Office Technology

Completed Certifications on Microsoft Word, Microsoft Excel, Soft Skills Program and Clerical Office Procedures/Technology.

Contact this candidate