Quality Assurance Project Manager

Summary

Cover Letter

CurrentLocation US: Danville, NH

Industry

Aerospace / Defense

Engineering

Compensation

Current: $100,000 to $110,000

Desired: $100,000 to $110,000

WillingtoRelocate Yes

PreferredLocations All Locations,

Travel Availability 25 - 50% Travel

MyPerfect Job

DesiredTitle

Cover Letter

I am immediately available and willing to go just about anywhere for a good pay rate (contracting) or suitable salary (direct hire). Most of my software development experience has been with embedded applications. My last six jobs involved situations where the OEM or prime contractor forced their suppliers to get ISO certification or CMMI qualification. So the suppliers needed someone like me to come in and help them achieve that goal. POSITION: I have been working in a fairly narrow market niche preparing software development projects for ISO certification or CMMI qualification (in addition to the usual responsibilities of a quality engineer). I would like to move in to a growing organization where I can apply all of my skills and experience. QUALIFICATIONS: Software Development 23 years Quality Assurance & Process Improvement 11 years Project Management 5 years

SKILLS:

Compliance auditing Data analysis and metrics Configuration management

STRENGTHS:

Planning and organization Knowledge of CMMI and ISO standards Subcontract surveillance and off-shore development coordination Database construction and development tools Root Cause investigation Process improvement

BACKGROUND:

Major technology firms: Motorola 11 years Lockheed Martin 6 years Lucent Technologies 1 year as a direct employee or contractor on a wide range of engineering applications. MARKET EXPERIENCE: Automotive - 6 years Aerospace/Defense - 7 years Cellular-Telecomm - 9 years Medical - 1 year

ACCOMPLISHMENTS:

A considerable number of my assignments involved salvaging quality assurance or process improvement activities that were in trouble with senior management and I was called on to refocus those efforts to the organizations immediate goals and objectives by using lean and risk based approaches. My ability to negotiate or define and implement innovative solutions has saved my employers significant time and money and marked my career with many successes. Previous employers recognized my dedicated hard work, motivation for achieving objectives, focus on value added activities, willingness to tackle tough jobs and leadership by example. I have been making $70-75 an hour as a contractor. Thank you very much for considering me.

Doug Seitz Mobile Phone: 847-***-**** Local Home Phone: 603-***-**** New Email: *******.*****@******.***

Specializing in Software Quality Assurance (compliance auditing and process improvement) in support of ISO certification and CMMI qualification

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Resume

DOUGLAS SEITZ

Danville, New Hampshire 03819

Mobile - 847-***-****

Email *******.*****@******.***

Home - 603-***-****

OBJECTIVE: Software Quality Engineering / Process Audit / IV&V

SUMMARY OF QUALIFICATIONS

SOFTWARE EXPERIENCE: 23 years

- Quality Assurance and Process Improvement: 11 years

Technical evaluations and reviews, standards compliance auditing, product quality and process performance metrics, corrective action verification, design and root cause analysis, trained ISO TS16949 auditor and CMM assessor, deliverables conformance inspection, quality system planning, quality issue escalation, customer liaison, Cost of Quality and ROI metrics, process work flow analysis and simplification, transition planning, change agent role

- Configuration Management: 2 years

Problem report processing, auditing baseline and release configurations, identification and archiving components, requirements traceability, load building, planning, status accounting, process procedures

- Test: 2 years

Verification and validation testing of system functions, network performance, GUI and black box subsystems, problem reports, regression test plans, procedures and reports, test case design

- Project Management: 5 years

Task planning, scheduling, PERT and Earned Value charts, performance metrics, reviews, issue tracking, supervision

- Analysis/Programming: 3 years

FORTRAN, PASCAL, data base development, data dictionary; tools, requirements definition, use case and operations analysis, data modeling, change impact analysis

MARKET EXPERIENCE:

Automotive - 6 years

Aerospace/Defense - 7 years

Cellular-Telecomm - 9 years

Medical - 1 year

SOFTWARE TYPES

- Embedded: 6 years, Vehicle Controls and Navigation, Robotics, Spacecraft

- Communication: 12 years, Satellite, Simulation, Network, LAN, BUS, Telemetry, Telephony

- Other: 4 years, Graphics, Image Processing, System Models, Data Base, MIS, Medical, Test

Languages: FORTRAN, PASCAL, C and C++, ADA, COBOL, ASSEMBLY, BASIC

Computer Hardware: VAX 11/750, SUN Sparc, various PC\'s, Macintosh, IBM RS-6000, Tektronix

Operating Systems: Unix, DOS/Windows, VMS, NT, CPM

Software Applications: dBASE III+, EXCEL, Wingz, MPW Projector, Clear Case, AutoPlan, MS Project, DDTs/Clear Quest

Software Techniques: Object Oriented Analysis, Data Modeling, Real Time, Flowcharting, PDL

Security Clearance: Interim Secret July through December 2005

EDUCATION

Bachelor of Science

degree in Business Management, University of Maryland, 1981

Certificate in Computer Applications, University of Southern California, Arlington, Virginia, 1984

SIGNIFICANT ACCOMPLISHMENTS

Spearheaded effort to resolve defects in a timely manner, enabling new product launch on schedule. Defects were not addressed expeditiously. Managed problem analysis to reduce cycle time. Implemented accurate metrics to objectively report the true situation. Managed the defect backlog to meet product launch criteria and schedule.

Improved process to release software into production facilities, reducing installation rework cost by 50%. Unvalidated and uncontrolled software releases often had problems only discovered at the start of production. Established quality gate process for quickly verifying product software release readiness prior to introduction to production facilities. Reported quality indicators to satisfy ISO requirements. Drastically reduced software process failures.

Implemented technical peer reviews early in the project, identifying and correcting problems before testing. Interface issues were not coordinated with other teams. Managed internal technical reviews and tracked corrective action progress. Improved timeliness of problem resolution, prevented qualification problems and avoided additional test cycles.

Implemented internal audit program for software labs, causing reduced government surveillance. Computer laboratories operated without any monitoring of compliance with corporate procedures. Instituted new procedures and performed numerous audits in software laboratories. Improved audit reporting and corrective action caused a reduction in the level of monitoring by the government and better relations with government auditors.

Implemented recovery effort to restore confidence in Quality Assurance function. Quality assurance or process improvement activities were in trouble with senior management. Salvaged the situation by refocusing activities on value added tasks needed to satisfy the organizations immediate goals and objectives and using lean and risk based approaches.

SOFTWARE QUALITY EXPERIENCE

Foliage Software Systems, Burlington, Massachusetts

Quality Assurance Department, late 2006 early 2007

Supported several avionic and medical product development projects; audited compliance to DO-178B and ISO 13485; analyzed problem trends; evaluated product documentation; developed process documentation; used audit checklists and reported audit findings; used PVCS for problem tracking and Visual Source Safe for version control.

iRobot, Burlington, Massachusetts

Quality Assurance Department, mid 2006

As a contractor supporting the Future Combat System program and PackBot product line; audited compliance to (ISO) AS9100; analyzed problem trends; evaluated product documentation; wrote process documents; used audit checklists and reported audit findings; used Bugzilla for problem tracking and CVS for version control.

Draper Laboratory, Cambridge, Massachusetts

Product Assurance Office, early 2006

As a contractor, prepared metrics graphs; revised quality plan template and annual audit plan; scheduled audits; audited program management activities to ISO 9001 and CMMI requirements; completed audit checklists and reported audit findings; wrote build and release procedures for Trident missile guidance software upgrade; used CVS for version control.

BAE Systems Armaments, Minneapolis, Minnesota

Future Combat Systems Program, mid late

2005

As a contractor, prepared metrics graphs for the Army Programs Product Assurance team; defined requirements and managed modifications for an audit findings and corrective action tracking database; contributed to division achieving CMMI level 5; implemented process improvements for the Quality Management System; maintained an audit schedule; audited software development activities to ISO 9001 and CMMI requirements; completed audit checklists and reported audit findings; used IDE for document control and Clear Quest.

Motorola Automotive, Deer Park, Illinois

Telematics, Interiors & Powertrain Electronics, early 2001 mid 2005

Audited development activities to verify conformance with ISO TS16949 and CMM requirements, reported findings and tracked corrective action; reviewed and approved project plans and test reports; participated in CCB meetings; conducted release reviews and used defect metrics for risk assessment regarding customer acceptance during PPAP; inspected release packages and certified accuracy of the information; maintained quality records according to ISO standards and reported their status; reviewed technical specifications; wrote quality assurance plans; reviewed and approved ECNs introducing new software releases into manufacturing facilities; wrote process procedures and work instructions; audited change record data in Clear Quest; planned a process improvement program for CMM level 3; prepared and conducted process training; trained as CMM assessor and participated in several formal assessments; supported SEPG with corrective action for gap analysis issues; division achieved CMM level 3; coordinated quality issues with subcontracted global development teams; conducted on-site surveillance visits to subcontractor facilities; prepared SQA budget; supervised several software quality engineers; supported up to 250 software engineers and several dozen active programs.

Motorola Automotive, Northbrook, Illinois

Intelligent Vehicle Highway System, late

1992 mid 1994

Evaluated design and code during Fagan Inspections; served as facilitator on process improvement teams; used an automated source code analysis tool to generate Halstead and McCabe metrics; used IEEE Standard 1074 to define processes and activities; described current informal processes, identified problems and proposed improvements; conducted CMM self assessment exercises; represented project on SEPG committee for automotive group; assisted preparing proposal for how to achieve corporate quality and process improvement goals; wrote a policy to establish the criteria for product release and a standard procedure template for preparing other procedure documents; prepared briefing material on quality metrics which showed status of both pre-release and post release product defects; wrote half of business quality plan; developed the roadmap for software developed tools, coordinated tool training; supervised tool administrators; completed first stage of Six Sigma boot camp.

Martin Marietta Astronautics, Denver, Colorado

NASA and DOD R&D Programs, late 1985 mid 1989

For real-time vehicle and spacecraft control projects, such as, Magellan (Venus Radar Mapper), Tethered Satellite, Flight Telerobotic Servicer, Autonomous Land Vehicle and Commlink (satellite laser communication): Audited software development records and critiqued source code in PLM, Lisp, Pascal, Fortran, \"C\" and Assembly; evaluated deliverable specifications and test documents for compliance with NASA and military standards; participated in technical reviews and identified action items; evaluated requirements traceability; coordinated compliance issues and corrective action with government personnel; audited subcontractor activities; authenticated conduct of formal tests; certified test records; wrote problem reports and verified corrective action; audited management of software activities and facilities; prepared numerous audit and quality evaluation reports; advised small project managers on software issues; analyzed design features and wrote a software safety report for a manned spacecraft subsystem; wrote quality assurance plans; prepared SQA input for proposals; implemented new software performance metrics and procedures for project management assessments; wrote a subcontract management plan.

Planning Research Corporation, McLean, Virginia

Royal Saudi Navy Expansion Program, early mid

1985

Performed Independent Verification and Validation (IV&V); reviewed specifications; authenticated workstation, command center and network formal qualification testing; performed independent stress testing of software functions; evaluated compliance to military standards and contractual requirements; evaluated computer security procedures and intelligence data base design; certified documents as a government representative during a configuration audit.

OTHER RECENT EXPERIENCE (resume addendum)

Honeywell Aerospace, Phoenix, Arizona

Software Process Consultant, mid 2007

As a contractor supported the Orion/CEV program for NASA by providing process deployment consulting; developed training courses on CMMI process areas and local process model to prepare development teams for CMMI qualification appraisals; worked corrective action for deficiencies noted in the gap analysis; constructed training schedules; prepared planning presentations; generated progress metrics.

Motorola Personal Communications, Libertyville, Illinois

Software Project Manager, mid 1998 late 2000

For the GSM software engineering group: Coordinated new product release activities with hardware engineering, software development and system test groups; produced Software Project Management Plans for each cellular phone product; reported status of issues and action items and activity progress at weekly reviews; generated variance reports and quality metrics charts; used DDTs to track problem reports and issues; sustained SEl level 3 during a re-assessment; tracked progress to MS Project schedules; coordinated corrective action and recovery planning; participated in Configuration Control Board meetings to plan software build activities; wrote tool change requests; prepared purchase requisitions and justifications for new equipment and tools; used MS Office and Framemaker on NT workstations.

Motorola Land Mobile Products, Schaumburg, Illinois

Project Management Specialist

(contractor), early mid 1998

For the Trunked Radio System Mobile Exchange switch: Coordinated new product release activities with a subcontractor and system test group; inspected subcontractor deliveries; managed risks and planned mitigation action; reported status of issues and action items and activity progress at weekly reviews; generated variance reports; used DDTs to track problem reports and issues; tracked progress to MS Project schedules; maintained and analyzed PERT charts; analyzed resource allocation and proposed adjustments; coordinated corrective action/recovery planning; managed Accelerated Life Testing for hardware; used MS Office and encryption tools on NT and Macintosh workstations.

Lockheed Martin Information Systems, Chicago, Illinois

Deputy Project Manager

(contractor), late 1997

For European Exchange (EUREX) proposal at Options Clearing Corp.: Produced a Project Management Plan and issue tracking procedures; screened resumes and coordinated interviews; generated structures in MS Access data base to track status of issues and action items; tracked activity progress at weekly reviews; reviewed Primavera schedules; coordinated administrative support activities; used MS Office on NT workstations.

Motorola Cellular Infrastructure, Arlington Heights, Illinois

Project Management Specialist (contractor), early mid

1997

For Cellular System release management: Used MS Access DBMS to track issues and action items; tracked software and hardware changes to the baseline configuration of base station and switch subsystems; reported status of issues and action items and activity progress at weekly reviews; tracked progress to MS Project schedules; coordinated corrective action/recovery planning; used Interleaf and Framemaker to produce documents on Unix workstations.

Lucent Technologies/AT&T, Naperville, Illinois

Configuration Engineer

(contractor), early late 1996

For the international 5ESS telecommunication switch: Used shell script tools to build monthly incremental base configurations of approximately 21 million lines of \"C\" code in over 53,000 files on Amdahl mainframes in the Unix environment; prepared software loads for lab installation and testing; documented build process procedures; debugged build errors, coordinated code changes; tracked build problem reports; assessed build tool documentation.

Motorola Cellular Infrastructure, Arlington Heights, Illinois

Project Management Specialist (contractor), late 1995 - early 1996

For the EMX2500 telecommunication switch: Used AutoPlan to track and schedule development of software releases; used Wingz spreadsheet to generate earned value analysis and schedule deviation reports; participated in Configuration Control Board meetings to support the build planning process; tracked and coordinated activity on high priority problems; reviewed installation manuals; edited problem and modification descriptions in release documents; used Interleaf and Framemaker to produce documents on Unix workstations.

Loral Medical Imaging Systems, Hoffman Estates, Illinois

V&V Test Engineer

(contractor), mid 1994 early 1995

For the diagnostic Picture Archiving and Communication System: Regression tested black-box subsystem interfaces, workstation GUI, system functions and network performance during four major software releases on a testbed of micro-VAX, Macintosh, Sybase, Kodak optical disk jukebox and medical image processing devices; wrote problem reports, Verification and Validation (V&V) test procedures and test reports; tested film digitizer, video, computed radiology, image analysis and slide generation workstations; tested integration of new teleradiology features with network communication; trained in FDA practices.

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Contact Information

Douglas E. Seitz

14 Tempo Drive

Danville, NH 03819

US

email *******.*****@******.***

Phone: 603-***-****

Phone: 847-***-****

Industry: Aerospace / Defense

City: Danville

State: NH

Zip: 03819

Country: US

Date: 00000000

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