Customer Service High School
Resume:
Joel Pena
Email: ********@***********.***
Address:
City: bronx
State: NY
Zip: 10469
Country: USA
Phone: 347-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
To obtain a position in the hospitality industry that best displays my talent of providing excellent service
Educational Background:
High School Dipolma from Harry s truman, Bronx NY 1/2001 to 6/2010 (business)
Job History / Details:
Summary
To obtain a position in the hospitality industry that best displays my talent of providing excellent service
Skills
Customer service skills
English/Spanish fluency
Group environments
Managing large crews
Sharp problem solver
Strong organizational skills
Accomplishments
Food Preparation certificate from department of health
Experience
October 2011 to Current
Pinkberry Manhattan, NY
team member /shift lead manager
Accepted payment from customers and made change as necessary.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Carefully maintained sanitation, health and safety standards in all work areas.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Worked well with teammates and openly invited coaching from the management team.
Education and Training
2010 Harry s truman bronx, ny
High School Diploma business
Coursework in Food and Beverage Operations
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