Customer Service High School

Location:

Portland, OR

Posted:

December 01, 2012

Contact this candidate

Resume:

Frank Barro

Email: ********@************.***

Address:

City: Portland

State: OR

Zip: 97203

Country: USA

Phone: 503-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Facility maintenance with a track record of implementing preventative maintenance tracking systems and work order systems. Also, To find a career where my gift and talents could be utilized while being stretched and learning about my passion.

Educational Background:

High School Dipolma from Kalani High School, Honolulu HI 1/2001 to 6/1999 (Criminal Justice)

High School Dipolma from University of Phoenix (online), Honolulu HI 1/2001 to 11/2012

High School Dipolma from Portland Community College, Honolulu HI 1/2001 to 11/2012

High School Dipolma from Kapiolani Community College, Honolulu HI 1/2001 to 11/2012

Job History / Details:

Summary

Highlights

Power and hand tools

Customer service-focused

Time management

Preventative maintenance

Valid Oregon driver's license

Microsoft Office

Fluent in Japanese

Strong communicator

Fine measurement tools proficiency

Clean driving record

Experience

October 2012 to Current

YRC Portland, OR

Dock Worker

1. Comply with all Company policies, local work and safety rules and federal, state and local regulations that govern the industry.

2. Follow company procedures for properly and safely loading and unloading freight. Safely operate a forklift to load and unload freight.

3. Maintain a safe work environment by cleaning and removing debris from work area; place dunnage and empty skids in proper location; keep aisles clear and observe forklift safety regulations.

4. Select and use proper tools as necessary to load and unload freight.

5. Prepare, inspect, and clean trailer(s) before loading freight.

6. Count all pieces of freight in loading and unloading.

7. Plan cube utilization and proper weight distribution when loading freight.

8. Review freight bills for special instructions. Check manifests for existing exceptions. Check the label and the destination code on manifests against freight bills. 9. When loading freight check for special instructions, weight distributions on headloads and check headloads against the freight bills.

10. When handling hazardous material, verify the hazardous material product description, determine any discrepancies in the paperwork and verify proper placarding.

11. Inspect condition of freight and notify supervisors of any damaged freight.

12. Unload long and unusual freight and deliver the freight to a stack area; load long and unusual freight into trailers using proper tools.

13. Remove loose cartons before unloading freight and remove blocking and dunnage while unloading freight.

14. Dock skids of freight indesignated bay areas.

15. Attend preshift and safety meetings.

16. Participate in training programs; maintain and update safety skills and knowledge; keep current with hazardous material training requirements.

17. Perform duties in a manner that promotes superior customer service and professionalism within the Company and the industry.

June 2012 to September 2012

Private Honolulu, HI

Painter/Carpentry

Applies protective and decorative coats of paint, varnish, lacquer, and/or other related materials to interior and exterior surfaces of home.

Washes, scrapes, sands, and/or smoothes interior and exterior surfaces prior to painting, varnishing, lacquering or applying other related materials.

Cleans equipment, paint mixing area, and work area.

Installs, repairs, and maintains drywall, wall texturing, and ceiling acoustic texturing.

Erects various types of scaffolding, staging, ladders, and planks to reach surfaces of work area for Painters and others.

Applies paints, stains, surface preparatory materials, and undercoating materials to a variety of surfaces, as appropriate, and according to Materials Safety Data Sheets ensuring compliance with hazardous materials guidelines.

Determines appropriate color for new or replacement applications through consultation with customer.

Maintains existing paint surfaces through matching and tinting of appropriate paint products.

Identification, safe handling, and appropriate disposal of paints, stains, preparatory and undercoating materials, and other hazardous materials.

November 2010 to April 2012

The Nines Hotel Portland, OR

Valet Captain

Valet captain where I was in charge of scheduling and maintaining the flow of vehicles

Maintain safety and morale of staff while working

Work closely with Nines bellmen and doormen in assisting guest with luggage, vehicles, or directions

Greeting guest and showing excellent customer service upon check in

When needed, I also had to watch the hotel bell desk where I dealt with guest request

January 2010 to October 2010

United States Air Force Portland, OR

Military liaison to Security Force Unit

Be a direct liaison to Commander, and or the Chief of our Unit

All other description are the same as Security Forces member

March 2004 to March 2011

United States Air Force Portland, OR

Security Forces Supervisor

Perform Law Enforcement of Federal, State, criminal laws, the Uniform Code of Military Justice (UCMJ), and applicable local regulations involving persons or property on assigned to Federal Installations.

Perform Law Enforcement duties, guard interior and exterior gates, assuring proper identification of all pedestrians and motor traffic.

Maintained prescribe records on fixed gate post, and on foot to provide security, prevent unlawful acts, or infractions of rules and regulations.

Serve as part of the emergency response force in response to emergency situation.

Apprehend and process drunken drivers.

Knowledge in standard techniques of first aid, sabotage, disorder, riot control, disaster relief, and counter terrorism.

Performed and trained in felony traffic stops and secure traffic scenes.

Responded to incidents which required arrest powers, seizure of evidence, case paper work, police report writing, interview of suspects, victims and witness.

Cognizant of the rights of suspects, the laws of search and seizure, and civil rights of individual.

Written or presented oral reports of incidents.

Maintained proficiency of handling and usage of multiple firearms.

Enforced traffic regulation, controlled and reroute traffic during emergency situations, issued warning and citations.

Apprehended violators, obtained facts, and prepare statements.

Trained and performed in the following: patrol, security checks, use of force, use of radio procedure and emergency equipment, trained and dealt with victims of Domestic Violence.

Ability to research, select, interpret and apply rules, regulation and procedures.

April 2008 to January 2010

Securitas Portland, OR

Security Officer/Supervisory role

Provided continuous mobile security throughout Metro-Portland sites.

Perform resource protection for school district finding numerous vandalisms, burglary and arson.

Provided customer service to on-site clientèles as necessary.

Conducted extra random security checks at high-risk sites.

Provided immediate response to numerous alarm notifications.

Education

1999 Kalani High School Honolulu, HI

High School Diploma