Customer Service High School

Leobardo Martinez

Email: abpsk1@r.postjobfree.com

Address:

City: Sparks

State: NV

Zip: 89431

Country: USA

Phone: 775-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-energy Assistant Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Educational Background:

High School Dipolma from Sparks High School, Sparks NV 1/2001 to 6/2011 (Business Management Major at UNR)

Job History / Details:

Summary

High-energy Assistant Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Highlights

Bilingual

Money handling

Costumer service

End of the day reports

Team leader

Microsoft office

Excel spreadsheets

Good typing

Mostly all computer programs

Management of 150 employees

Public speaking

Motivational speaker

Stalker

Picker

Packer

Skilled multi-tasker

Deadline-oriented

Management of remote employees

Accomplishments

Computed Data Reports

Provided required daily, weekly, and monthly reports listing figures and client track records.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Database Maintenance

Assisted in the managing a campaign database and verified, edited and modified members' information.

Managed and Monitored

Helped manage a campaign of 150 employees and monitored quota, hours and performance

Experience

October 2012 to November 2012

Grassroots GOTV Reno/Sparks, NV

Assistant Manager

Supervised material flow, storage and global order fulfillment.Managed team of 150 of Employees.Executed integrated advertising campaign across multiple media channels. Motivated employees daily for better performance.Verified that information in the computer system was up-to-date and accurate.Assisted with payroll preparation and entered data into cumulative payroll document.Successfully established effective systems for record retention by creating database for daily correspondence tracking.

March 2010 to October 2010

OHL Sparks, NV

Picker/stalker

Maintained accurate stock records and schedules.Selected products for specific routes according to pick sheets.Unloaded, picked, staged and loaded products for shipping.Worked at a rapid pace to meet tight deadlines.Verified and recorded the count and condition of cargo received.Assembled product containers and crates.Packed containers and re-pack damaged containers.Cleared damaged items and loaded freight.

January 2008 to February 2010

Mcdonald's Reno, NV

Cashier

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Served as the company's only bilingual Spanish/English customer service representative.Managed cash and inventory balances accurately.

Education

2011 Sparks High School Sparks, NV

High School Diploma

Two years of Spanish courses. Exceeded in computer class. Good Attendance award. Nevada state silver scholar award. Millennium scholarship recipient.

References

Michael Holloran

Campaign Director

Cell 636-***-****

Email:

Former supervisor

Contact this candidate