Customer Service High School
Resume:
Lakisha Griffin
Email: ********@**********.***
Address:
City: Norcross
State: GA
Zip: 30093
Country: USA
Phone: 404-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
To obtain a position with Ricoh Corporation where I can maximize my customer service skills and my experience can be utilized to improve customer satisfaction.
Educational Background:
High School Dipolma from Undergraduate of Alabama Agricultural and Mechan, Huntsville AL 1/2001 to 11/2012 (Major -Psychology / Minor -Marketing)
Job History / Details:
Professional Profile
To obtain a position with Ricoh Corporation where I can maximize my customer service skills and my experience can be utilized to improve customer satisfaction.
Experience
July 2011 to Current
DirecTV Huntsville, Alabama
Full-Time CSR
Answer phones to assist customers' needs in technical and billing issues, account inquires or complaints.
Attempt to resolve all problems in a timely and respectful manner.
Introduce and sell products available to customers for additions to their services.
March 2010 to July 2011
West Corporation Huntsville, Alabama
Full-Time AT&T CSR
Answer phones to assist customers' needs in technical and billing issues, account inquires or complaints.
Attempt to resolve all problems in a timely and respectful manner.
Sonic Drive-In - Huntsville, Ala.
Prepare food according to the Sonic Safe Manual.
Grill/fry food that is suitable to the customers' liking in a timely matter.
Kept all food products stocked and cooled specifically to the needs and preparation of items.
Maintain cleanliness of the kitchen and all corresponding coolers.
Present food to customers in a timely manner.
Assure that all customers' needs were attended to.
August 2009 to April 2010
Sonic Drive-In Huntsville, Alabama
Full-Time Carhop/ Cook
Prepare food according to the Sonic Safe Manual.
Grill/fry food that is suitable to the customers' preferences.
Kept all food products stocked and cooled specifically to the needs and preparation of items.
Maintain cleanliness of the kitchen and all corresponding coolers.
Present food to customers in a timely manner.
Assure that all customers' needs were attended to.
June 2008 to July 2009
Sonic Drive-In Norcross, GA.
Cook
Prepare food according to the Sonic Safe Manual.
Grill/fry food that is suitable to the customers' liking in a timely matter.
Kept all food products stocked and cooled specifically to the needs and preparation of items.
Maintain cleanliness of the kitchen and all corresponding coolers.
Present food to customers in a timely manner.
Education
2013 Undergraduate of Alabama Agricultural and Mechan Normal, Alabama
Bachelor of Science Major -Psychology / Minor -Marketing
References
Available upon request.
Additional Information
Activities:
Psychology Club
President of DECA
Student Government
New Mercies Christian Church Step Team
New Mercies Christian Church MIME Ministry
Gwinnett Chapter Delta Gems
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