Customer Service High School

Confidential User

Email: ********@********-*****.***

Address:

City: Springfield

State: IL

Zip: 62702

Country: USA

Phone: 217-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable and friendly who quickly learns and masters new concepts and skills. Am highly energetic, outgoing and detail-oriented. Handle multiple responsibilities simultaneously while providing exceptional customer service.

Educational Background:

High School Dipolma from Southeast High School, Springfield IL 1/2001 to 5/1977 (General)

Job History / Details:

Summary

Reliable and friendly who quickly learns and masters new concepts and skills. Am highly energetic, outgoing and detail-oriented. Handle multiple responsibilities simultaneously while providing exceptional customer service.

Highlights

Cash handling accuracy

Mathematical aptitude

Organized

Time management

Detail-oriented

Excellent multi-tasker

Strong communication skills

Flexible schedule

Accomplishments

I was nominated employee of the month in December 2007.

I dealt to numerous customers every day from all over the world. And learned to communicate however we could even if we didn't speak the same language.

Experience

October 1999 to June 2012

MGM Resorts/Excalibur Hotel & Casino Las Vegas, Nevada

21 Dealer

Dealt numerous table games to guests from all over the world. Handled multiple money transactions every day, exchanging money for chips. Learned new games when they were introduced. I served on the tip committee and was responsible ensuring each dealer was paid their proper share of tips for the previous day. Provided each customer with the best experience I could on their visit to the Excalibur.

February 1998 to August 2000

MGM Resorts/Mandalay Bay Las Vegas, Nevada

Pit Clerk

Entered customer ratings into the computer. Prepared markers for customers. Served as back up supervisor.

June 1998 to February 1999

Las Vegas Honda Las Vegas, Nevada

Accounting Clerk

Processed the accounts receivable and payable. Prepared the deposits for the previous day. Dealt with large amounts of cash and checks.

March 1980 to May 1998

State of Illinois Springfield, Illinois

Clerk Typist and Accounts Payable

Processed documents and reports. Was responsible for accounts payable, inventory, furniture and office purchases.

Education

1977 Southeast High School Springfield, Illinois

High school diploma. Some classes at Lincolnland Community College in computers and accounting.

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