Customer Service High School
Resume:
Confidential User
Email: abpsfo@r.postjobfree.com
Address:
City: Sacramento
State: CA
Zip: 95814
Country: USA
Phone: 916-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Motivated, outgoing bartender with a dedication to positive guest relations desires a position as a bartender or server in a upscale restaurant or bar. Fine dining, Nightclub, and High volume experience.
Educational Background:
High School Dipolma from Cosumnes River College, Sacramento CA 1/2001 to 11/2012 (Fire Technology)
Job History / Details:
Summary
Motivated, outgoing bartender with a dedication to positive guest relations desires a position as a bartender or server in a upscale restaurant or bar. Fine dining, Nightclub, and High volume experience.
Highlights
Positive and Professional
Great with multi-tasking
Hard Working and Self Driven
Goal Oriented
Serve-Safe Certified
In-depth food, wine, and spirits knowledge
Attentive to Detail
Outgoing and Personable
Resourceful and Creative
Accomplishments
Employee of the Year 2003- Fourth Street Grille Broke company record in monthly supplement sales (Over $2,000 08/06)- 24hour Fitness
Personally Noted in Sacramento Magazine for excellent customer service- June 2005
Promoted into management at age 18- Strings Italian Cafée
Awarded Equestrian, Marathon runner, and Nationally Accredited Certified Personal Trainer
Personally mentioned on Yelp for providing customers with positive dinning experiences- 2012
Experience
June 2011 to February 2012
Sapporo Japanese Steakhouse Sacramento, Ca
Bartender
Created new cocktail recipes to pair with seasonal menu changes.
Checked in deliveries and signed off on products received.
Promoted and endorsed the company to bring in new business.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
January 2011 to April 2011
Saint Rocke Hermosa Beach, Ca
Bartender
Preparing drinks and serving food at a popular local live music venue.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Completed closing duties, including restocking items and reconciliation of the cash drawer.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
July 2010 to January 2011
Twelve Highland Manhattan Beach, Ca
Bartender/ Cocktail Server
Promoted social events for club and restaurant events, such as featured musical artists, fundraisers, and wine tastings.
Inquired about guest satisfaction,anticipated additional needs and happily fulfilled requests while providing bottle service for large parties during weekend nightclub shifts.
Maintained a professional tone of voice and words at all times, including during busy rush hours.
December 2007 to January 2009
Azukar Ultra Lounge Sacramento, Ca
Nightclub Bartender
Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
Upsold spirits and created drink specials in a high volume full service night club.
Correctly calculated charges, issued bills and collected payments.
Detailed and restocked bar after ever shift.
May 2008 to December 2008
Bistro 33 midtown Sacramento, Ca
Bartender
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
simultaneously prepared drinks for servers attending to the needs of dining room guests as well my own orders for bar patrons.
Handled restaurant finances and completed daily paperwork.
April 2007 to November 2007
Prego Restaurante Irvine, Ca
Server/ Bartender
Waited on bar patrons in an authentic fine dining Italian establishment that housed a weekend nightclub.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Inventoried wine, liquor and bar supplies weekly.
September 2005 to May 2007
21 Oceanfront Restaurant Newport Beach, Ca
Fine Dining Server/Cocktail Server
Delivered exceptional fine dining service to an elite clientèle in a timely, friendly manner.
Answered questions about menu selections and made wine pairing recommendations from a list of 300 bottles.
Cocktailed during busy weekend nights with live music.
December 2002 to July 2005
Fourth Street Grill Sacramento, Ca
Server
Completed opening and closing restaurant procedures.
Worked as a team with other employees to provide a friendly and respectful atmosphere for our guests.
Dramatically increased personal culinary knowledge though the use of a seasonal menu and wine tasting trips.
Education
2015 Cosumnes River College Sacramento, CA
Associate of Arts Fire Technology
Currently attending courses in Emergency Medical Services and Fire Technology. My career objective is to become a Firefighter.
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