Project Manager Management

JOHN WEEKS

****@********.***

**** **** *** *****

Logan, UT 84321

SENIOR IT MANAGEMENT AND UNIX SYSTEM ADMINISTRATION

** ***. **** *** ***** Systems Administration; 14 yrs. Web

Administration;

12 yrs. IT Project and Departmental Management; 11 yrs. Windows

Administration;

Bachelors in Computer Science

TECHNICAL KNOWLEDGE - complete

listings and details on following pages

OS - Unix - Solaris 10 thru SunOS 4.x, RHEL/Fedora Linux,

HP-UX; NetApp; Windows

XP- 95

Web - Apache, MySQL, HTML, CGI, Javascript,

Dreamweaver,

ColdFusion, PHP, IIS, stats reporting

Programming - Csh and Bourne Shell Scripting, awk,

grep, sed, Perl, Tcl/Tk,

Expect, C, C++, Java

Services - Ssh, firewall, backups, helpdesk,

monitoring, proxy, ftp, console,

remote administration

Core Unix - NIS, NIS+, DNS, TCP/IP, DHCP, NFS, LDAP,

RAID, Autofs, sendmail, X11,

Networking

Server Management - Clustering, high availability,

virtualization, grid,

provisioning, monitoring/reporting

Security - Prevention, detection, and remediation,

patch installation, anti-virus,

PCI DSS, spyware, spam

WORK EXPERIENCE

Independent Consultant and Entrepreneur - July 2004 - present

Dine-India.com - Website design and propagation for Indian Restaurants

across the United States

New2Logan.com - Community social networking for newcomers to

Logan, UT

Knownet.tv - Local community broadcast access

Solar Winds Investments - Alternative Energy Research and Investment

Transparent Technologies - User Interface Design Principles and

Strategies

Computing Systems Manager - Utah State University - August

2003 - Present

Redesigned IT Service based upon implemented metrics, satisfaction, and

needs

assessment. Managed Carnegie Research I University Solaris,

Linux, and Windows

systems. Chaired High Performance Supercomputing

Administration

Committee. Maintained core infrastructure,

instructional data services,

historical satellite image repository for western US, and state

climatologist. Initiated budget redesign with

maintenance support cost

reductions of 61.8%. Introduced, established, and renewed

numerous standard support

practices solidifying efforts of previous system managers.

Engineered internal open

source LAMP based CMS collaborative documentation

repositories. Maintained 99.995%

uptime across non-redundant system infrastructure. Pursuing

Masters degree in

Business Information Systems.

Founder - Sites4Good.com- March 2006 -

September 2007

Awarded community development grant to developed simple, self-service

tools for

non-profit organizations to establish and maintain a professional web

presence. Integrated best of breed open source

Content Management Systems

(CMS) solutions on Linux, Apache, MySQL, PHP (LAMP) platforms to

develop portable,

ultra-low cost websites for non-profit and community centric

organization to establish

informative, and personalized web sites. Developed standards

for template

interoperability across multiple sites and browsers.

Senior Unix System Administrator - Openwave (Phone.com)

- May 2002 - August 2003

Directly managed 250 corporate DMZ and infrastructure Solaris, Windows,

and Network

Appliance systems servicing 4000 desktop and development

systems. Supported broad

range of core IT services, corporate applications, and Openwave

cellular gateways.

Significantly improved project management practices and reporting

tools. Stabilized

infrastructure fundamentals. Prepared readiness documents for

service outage

conditions. Documented, deployed, and automated standard

operating

procedures. Implemented monitoring, backup, NIS, and disaster

recovery for

infrastructure and engineering environments. Trained staff on

Solaris, HTML

publishing, and organizational skills.

Senior Unix Systems Administrator - Ventaso

- Oct

2001 - April 2002

Supported 24x7 ASP environment for sales and marketing solution

provider utilizing BEA

Weblogic and Oracle in a Solaris enterprise class environment

interacting with Windows

application components. Architected engineering and QA image

replication

environment utilizing jumpstart with an automated Unix

€ ghost €™ utility. Designed, installed, and configured

backup solution and web-centric reporting packages. Supported

external, DMZ, and

internal Solaris and Windows environments utilizing KISS methodology in

designing simple,

standard, secure, supportable, and reliable configurations that are

well documented and

communicated.

Sr. Solaris System Administration - Quintus

Corporation- May 1997-March

2001

Hands-on support and management of complete corporate IT infrastructure

in effectively

merging three acquisitions leading to a highly successful

IPO. Project manager and

supervisor for headquarters support staff. Maintained 99.99%

non-redundant uptime

in 24x7 environment. Responsible for architecture planning,

implementation, and support

of infrastructure systems. Lead technical advisor for

internet and intranet

architecture, tools, development, and reporting. Mentored

systems administration

staff.

Senior Unix Systems Administration - Sun Microsystems

- July 1990-May 1997

Provided internal server and desktop support for Sun €™s

largest

engineering sites. Project Manager and site lead for up to

twelve system admins

directly supporting 600+ users and 1500+ systems. Senior technical lead

for backup

standards, disaster recovery, and new product introduction

teams. Trained all

levels of support staff. Supervised site move team.

Position required a broad

range of technical skills, an ability to interact with customers

effectively, and a

constantly improving level of service.

EDUCATION

Bachelor's Degree Computer Information Science - March 1990 - UCSC

Certificate in Business Administration - March 1996 - U.C. Santa Cruz

Extension

TECHNICAL SKILLS

Definitions for Experience Levels:

Expert -

Can teach a course on material, but haven't

written the book, yet.

Advanced -

Extensive Hands-on experience with senior

support role

Average -

Direct Hands-on experience and primary support

role

Competent

- Limited hands-on experience and knowledge,

may not have installed

Familiar -

Familiar with concepts and evaluation, may not

have configured

OS - Expert in Solaris, Average in Linux, Windows,

and NetApp, Competent in other

OS:

Solaris 10 through SunOS 4.x, Redhat, Fedora, SuSE, HP-UX, Windows XP -

95, NetApp ONTAP

Core Unix Knowledge - Advanced in most areas, Expert

in NIS and NIS+:

NIS NIS+, DNS, BIND, DHCP, LDAP, NFS, automouter, RAID, SNMP, shell,

ssh, firewall, backups, helpdesk, monitoring, proxy, ftp, remote

console, ALOM

Server Management- Advanced clustering,

high availability,

virtualization, grid, monitoring, reporting

CoreSys Admin Duties - Advanced

skills - continuous

responsibilities:

Third level escalation; Training peers and end-users; Documenting

policies, procedures,

and processes;

Installation, maintenance, tuning, troubleshooting, patch, and upgrade

of core

infrastructure systems

Staff Management - supervising systems

staff, help desk, and backup operators,

project and team lead.

Web Administration - Advanced in configuration and

maintenance of medium-duty web

sites:

Apache, Netscape, BEA Weblogic, IIS, NetTracker, WebTrends, HtDig, HTTP

Content Management Systems -Wordpress, CMS Made

Simple, Plone,

Joomla/Mambo, Xaraya, among others as well as several in-house solutions

Web Page and Tool Development -Expert to

Advanced,

frequently utilizing hand coding over GUI tools:

Mozilla, DreamWeaver, Homesite, Visual Page, Front Page; Paint Shop

Pro, Adobe, and

Shareware Apps

HTML, CGI, Shell, Cold Fusion, MySQL, Javascript, Perl, Java

Scripting - Advanced shell languages, Average C and

C++ modify / compile / debug,

Average in Perl:Csh and Sh - Bourne Shell, awk, grep, sed, Perl,Tk,

ANSI C, C++; Source

Control: SCCS, RCS, CVS

Security - Advanced manual hardening of HP-UX and

Solaris DMZ and bastion

hardening systems:

firewall, host, network, filesystem, intrusion detection, Anti-Virus,

Ssh - Secure Shell,

iptables, ipchains,

Fundamentals of security: OS, process, inetd, /etc files, filesystem,

repair,

remediation, and reaction

System and Network Monitoring - Average:

Nagios, Big Brother, MRTG, HP Openview, IBM Tivoli, What's Up Gold, BMC

Patrol,

SNMP

Backup Software - Expert in numerous tools,

troubleshooting, monitoring, and

reporting:

Veritas Netbackup, Backup Exec, Legato Networker, ufsdump, ufsrestore,

tar, cpio, dd,

rdist, tape libraries

System Software - Advanced to Average - Many

software packages not mentioned here,

please ask:

Advanced Jumpstart/Kickstart provisioning, ghost imaging, proxy

services, anonymous ftp,

and DiskSuite; Average Samba, MajorDomo, FlexLM; Expert helpdesk

software suites

Remote Management- Xmanager, Hummingbird,

Remote Desktop, VNC, Cyclades,

Opengear

High Availability - BalanceNG, pen, IP load

balancing, Roundrobin DNS

Clusters -Beowulf, perceus, warewulf, Sun clustering

and grid products,

mpich

Mail - Average to Advanced internal and external

mail delivery:

sendmail, POP3, IMAP, SMTP, postfix, automated email distribution list

management,

news

Hardware - Average -Very comfortable performing all

maintenance, configuration,

installs, and upgrades:

Complete line of Sun sparc desktops to basic ultra enterprise class

systems, PC Clones

and laptops.

Familiar with high availability clusters and large scale Sun enterprise

server

concepts.

Windows Administration - Average - Frequently worked

directly with senior Windows

administrators:

BDC, PDC, DNS, DHCP, WINS, RAS, Print, Desktop OS / SW Installation

Standard Desktop Office Software, MS Project, Partition Magic, Ghost,

etc.

Specialized Software Vendorsfor Weather,

Climate, Satellite Imagery, Remote

Sensing, and GIS

ArcGIS, IDL, ENVI, McIDAS, LDM, R, SAS

Network - Advanced TCP/IP network configuration,

Familiar with hardware

configuration:

TCP/IP, LAN, WAN, firewall, basic routing, gateway, protocols,

ifconfig, netstat,

traceroute, snoop

Database - Basic installation, tuning, and

scripting.

Frequently worked directly with site DBA group: Oracle, MySQL,

Microsoft SQL, RDBMS -

relational databases

Philosophies- "Keep it

Simple", "See past the problem to arrive at the

solution", "If it's not a challenge

someone has already done it", "Simplicity differs

from complexity based upon approach, understanding, and

education", "Transparent Technology = technology matured to a

state of

intuitiveness"

CAREER

RECOGNITION

Exceptional ratings on annual performance reviews.

Published web tools article in SysAdmin magazine.

Second place GUI support tools competition.

Numerous Project Management Awards

OUTSTANDING ACHIEVEMENT AWARDS

Reliability and

Dedication

Innovation and Cost

Reduction

Zero

Customer Impact under Aggressive Deadlines

Cross Departmental CoordinationPROJECTS

IT Intranet documentation and development - Utah State,

Openwave,

Quintus, Sun

Headquarters and engineering site moves of 200-1600 people -

Sun,

Quintus

Corporate backup architecture, deployment, and web based

reporting-

Utah State, Openwave, Quintus, Sun

Automated OS installation procedures - Utah State, Openwave,

Quintus, and Sun

Disaster recovery planning - - Utah State, Openwave, Quintus,

Sun

Corporate IT Advisory Committee - Utah State, Quintus

Corporate operating system overhaul - Utah State, Quintus, Sun

Corporate internet / intranet design, deployment, and upgrade

-

Sites4Good, Utah State, Quintus

Server Architecture for Sun"™s largest building sites

Mergers of acquired companies infrastructure and web sites - Quintus

Help desk design and deployment, reducing average response times by 70%

- Quintus

Training and QA facilities refresh procedure - Quintus, Ventaso

Centralize software, jumpstart, printer, and data servers -

Openwave, Quintus, Sun

Deployed first ColdFusion CSS and template based beginning in 1998 at

Quintus

Introduced Sun's first network based OS installation methods.

Y2K corporate early deployment pre-test, remediation, and

publication - Quintus

SOCIAL ACHIEVEMENTS / ACTIVITIES

Finding time for family - Sarah, Steven, and Snook

Active Non-profit Sponsor - Humane Society, Habitat, Heifer, Community

Writing, Stoke's Nature Center

The Chocolate Festival - Local Planned Parenthood Fundraiser - Board

of Directors

Certified white water rafting guide - Friends of the River

Board of Directors Apr s Ski Club - Bay Area's largest ski and

activities

club.

Elected student government moderator - U.C. Santa Cruz

CAREER ACCOMPLISHMENTS

Work Experience in environments ranging from a large 16,000

person corporation to a

small 90 person start-up. Such experience has imparted the

expansive knowledge,

leadership, and expertise of a large corporate environment with the

direct business unit

interaction and complete infrastructure deployment and maintenance of a

small and growing

start-up environment.

Frequently asked to lead numerous groups in need of

dramatically improving customer

satisfaction and system reliability with immediately recognizable

service improvements as

reported by management and the clients served.

I am a dedicated, responsible, detail oriented, communicator

with the drive and desire

to provide innovative and resourceful solutions to a wide array of

situations.

REFERENCES -Available upon

request

"Two Thumbs Up!"

Siskel

& Ebert

Not really

"He knows lots of computer

stuff if you don't

see it here, ask him about it"

Sarah

Kerley

Brain Surgeon, really "John John who?"

Thomas

A. Brackey

Rocket Scientist

"John is one of the most talented IT professionals in the

business. As a thought leader John's grasp of business

knowledge and technology

expertise have been crucial elements of preeminent change.

John is passionately

focused on striding forward to achieve quantifiable success in

overcoming inexorable

challenges. John's honorable and social nature as a cohesive

leader is contagious in gathering successful energized individuals in

an effective team

confluence of fully involved and immersive activity. John's focused

nature centers around

the euphoria of endlessly achievable success." -Compiled Quotes from

annual reviews and exit interviews

Technical Areas of Interest - Next areas of

Study and expertise

Open Source CMS - Make professional websites as

ubiquitous as

email. Bringing Content Management System solutions from the

technically savvy to a

broader audience seeking intuitive, robust, and creative design

tools. Develop and

deploy universal, tweak-capable, and widget compatible template

standards; an improved

holistic WYSIWYG editing interface with component layers; and

integration into

peer-approved cost effective hosting and domain services.

Internals - Average, currently reading

Solaris Internals by Jim Mauro and

Richard McDouglas

Performance tuning, Paging, Swapping, inter-process communication,

device drivers, inode,

superblock

Veritas - Competent, established familiarity with

similar tools but lacking

specific command syntax

Veritas File System, Veritas Volume Manager, Veritas Cluster Server

SAN - Storage Area Networks - Familiar with basic

principals, I

am intimately familiar with numerous DAS, RAID, and NAS solutions from

Network Appliance,

EMC, Quantum, and reseller solution providers but have only evaluated

and solicited SAN

solutions.

Contact this candidate