Registered Nurse Quality Assurance

Melissa Rogers

Email: ********@*************.***

Address:

City: Homosassa

State: FL

Zip: 34448

Country: USA

Phone: 352-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Caring Registered Nurse with excellent communication skills and 12 years experience in geriatric care. Three years of experience in direct r esident care at Sunflower Springs Assisted Living Facility . Maintaining a strong reputation for achieving high levels of standards and patient satisfaction as the Director of Resident Services with a strong focus on Dementia, depression, anxiety, grief and working closely with physicians on medication management .

Educational Background:

High School Dipolma from Rets College of Nursing, OH 1/2001 to 4/2009 (Nursing)

Job History / Details:

Professional Summary

Caring Registered Nurse with excellent communication skills and 12 years experience in geriatric care.

Three years of experience in direct resident care at Sunflower Springs Assisted Living Facility . Maintaining a strong reputation for achieving high levels of standards and patient satisfaction as the Director of Resident Services with a strong focus on Dementia, depression, anxiety, grief and working closely with physicians on medication management .

Licenses

Basic Life Support (BLS) Certification 1999 to present

CPR certified through American Heart Association

ALF CORE trained

Skill Highlights

Broad medical terminology knowledge

Budgeting expertise

Superior communication skills

Staffing management ability

Proven patience and self-discipline

Confident public speaker

Conflict resolution

Personal and professional integrity

Financial aptitude

Relationship and team building

Sound decision making

Staff training and development

Effectively influences others

Critical thinking proficiency

Cultural awareness and sensitivity

Fundraising and major donor development

Familiarity with disease management programs

AED certification

Abides by infection control standards

Suicide risk assessments

Culturally sensitive

Strong medical ethic

Diabetes, Hospice and Stroke Patient Care

Familiarity with disease management programs

Acute and rehabilitative care

IV drug therapy managementSeasoned in conflict resolution

Sharp problem solver

Courteous demeanor

Skilled managerEffective policy and program development

Colostomy care familiarity

Body mechanics knowledge

Strong organizational skills

Active listening skills

Lab result evaluation

Sound judgment

Patient-centered care

Geriatric treatment

Professional Experience

June 2012 to 12/7/2012 12:00:00 AM

Sunflower Springs ALF Homosassa, Fl

Assistant Executive Director

Carefully selected, developed and retained qualified staff, as well as trained 45 new staff annually.

Evaluated patient care procedural changes for effectiveness.

Created annual goals, objectives and budget and made recommendations to reduce costs.

Administered, directed and coordinated the activities of the agency.

Served as liaison between management, clinical staff and the community.

Expertly planned, coordinated, organized and directed all operations of the agency.

Cooperated with other health related agencies and organizations in community activities.

Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.

Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.

Jumped in to fill gaps for on call rotation when necessary.Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.

Monitored the nursing and operation of support departments to ensure that resident needs were met and facility was properly maintained.

Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.

Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.

Observed strict confidentiality and safeguarded all patient-related information.

Coached and developed a care team that consistently ranked among the top in its region for key clinical, performance and financial outcomes.Routinely evaluated the overall resident care within the facility and diligently enforced high standards.

Completed daily rounds of the nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.

Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses.

Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.

Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel.

direct care to residents as needed

June 2009 to June 2012

Sunflower Springs ALF Homosassa, Fl

Director of Resident services

Developed patient care plans, including assessments, evaluations, and nursing diagnoses, with focus on Geriatrics, Depression, anxiety, Grief

Assisted patients with multiple chronic diagnoses, including COPD and asthma.

Helped physicians examine and treat patients

Delegated staff nurse duties.Participated in unit based Quality Assurance Program.Ensured efficacy of treatments through monitoring of treatment regimens.

Provided treatment within scope of practice as defined by state law.

Coordinated with doctors and registered nurses to develop care plans for patients

Maintained all confidential personnel files, licensing and CPR compliance records.

Organized, updated and maintained over 80 patient charts.

Recorded patients' medical history, vital statistics and test results in medical records.

Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.

Provided necessary health education training for patients.

Provided primary resident care and assistance with daily living activities.

12/7/2012 12:00:00 AM

BrightStar Home Health Waynesville, Oh

LPN

12/7/2012 12:00:00 AM

Sycamore Hospital Kettering, oh

LPN

September 2008 to June 2009

Mt Pleasant Retirement Community Monroe, Oh

RN Supervisor

Direct care focus on Geriatrics, Depression, anxiety, grief and medication management

Charted and recorded information in client files.Quickly responded to crisis situations when severe mental health and behavioral issues arose.Documented all patient information including service plans, treatment reports and progress notes.

Collaborated closely with treatment team to appropriately coordinate client care services.

December 2007 to August 2008

BellBrook Rehab BellBrook, Oh

RN

Direct Patient care

Charted and recorded information in client files.

March 2000 to November 2005

HCR Manorcare Miamisburg, Oh

CNA

Education and Training

2009 Rets College of Nursing, Oh

Associate of Science Nursing

Graduated Summa Cum Laude

Awarded The Florence Nightingale Award by instructors

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