Administrative Assistant Customer Service

Suzanne Kitch

Email: *********@********.***

Address: **** ****** **. *

City: Minneapolis

State: MN

Zip: 55417

Country: USA

Phone: 612-***-****

Skill Level: Experienced

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Resume of Suzanne (Suzee) Kitch

OBJECTIVE

Certified Administrative Assistant (CAP) with over 20 years of experience offering a broad knowledge of Microsoft Office programs, organizational skills, mid-level project management and analytical abilities. Interested in using my skills to provide the highest level of support with a focus on customer service and satisfaction.

WORK EXPERIENCE

Sr. Administrative Assistant

October 1998 - October 2012

Ameriprise Financial

(Please ask about work experience prior to 1998)

EDUCATION

Certification, Business Management and Administration,

June 2009

Self studied Minneapolis, MN

Member of International Association of Administrative Professionals (IAAP). Tested and received CAP/OM certification in 2010.

Certification, Cosmetology / Nail Technician,

September 1989

Minneapolis Technical Community College Minneapolis, MN

Sat and past state boards, acquired license.

High School

graduated June 1977

Richfield Senior High School

Richfield, MN. 55423

SKILLS

Project Budgeting and expense management - Intermediate

Event Organization -Intermediate

Microsoft Office Excel - Intermediate

Microsoft Office Powerpoint - Intermediate

Microsoft Outlook - intermediate

Lotus Notes - Expert

Office Equipment - Intermediate

Data Entry - Expert

keyboarding - Expert

Analytical Skills - Intermediate

Business Organizational Skills- Expert

US and International travel arrangements - intermediate

Calendaring, appointment scheduling - Expert

Self starter working well both independently and in team settings

PROFESSIONAL MEMBERSHIPS / AFFILIATIONS

IAAP-International Association of Administrative Professionals

Notary Public, State of Minnesota; County of Hennepin

HONORS & AWARDS

Chairman's Award of Excellence, Ameriprise Financial

CAREER HIGHLIGHTS

Over the past 12 years I've provided support to an executive leader at American Express/Ameriprise Financial. During this time he was recognized as Vice President and Group Vice President of the year.

Along with a team of 10 our region set the precedents for the current structure of the company's Franchisee structure in the field. We were awarded the Chairman's award for this work.

INTERESTS

Family, Technology, Gardening, Books/Reading, Traveling

Contact this candidate