High School Customer Service

Gramos Hoxha

Email: ********@***************.***

Address:

City: Haverhill

State: MA

Zip: 01830

Country: USA

Phone: 978-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

[Maintenance] with a proven track record of implementing preventative maintenance tracking systems and work order systems.Facilities Specialist with 16 years in repair and maintenance. .

Educational Background:

High School Dipolma from Whitter, Haverhill MA 1/2001 to 7/1980 (havc)

High School Dipolma from Air Force Academy, Haverhill MA 1/2001 to 12/2012

High School Dipolma from Skanderbej, Haverhill MA 1/2001 to 12/2012

Job History / Details:

Summary

[Maintenance] with a proven track record of implementing preventative maintenance tracking systems and work order systems.Facilities Specialist with 16 years in repair and maintenance. .

Highlights

Power and hand tools

Carpentry and plumbing

Carpentry and plumbing

HVAC expert

Customer service-focused

HVAC Certified

Cooling towers expertise

EPA-Certified Technician

Valid [MA] driver's license

Microsoft Office

Plumbing knowledge

Strong communicator

Clean driving record

Power and hand tools

Circuitry and wiring

Carpentry and plumbing

HVAC expert

HVAC Certified

Cooling towers expertise

EPA-Certified Technician

Valid MA driver's license

Microsoft Office

Plumbing knowledge

Strong communicator

Clean driving record

Accomplishments

Saved $7000 on the facility's energy bill by repairing and revamping the HVAC system.Single-handedly managed repairs and maintenance for [2] facilities

Experience

August 2005 to November 2012

Global ware Solution Haverhill, MA

Facility Maintenance

Troubleshot equipment problems using tools such as multi-meters and general hand-tools.Serviced equipment and systems in owned and leased facilities.Repaired advanced HVAC systems, including air handlers' humidity control systems and duct sizing.Installed electrical data and telephone lines and fixtures.Refurbished furniture and ordered replacement pieces when necessary.Recommended new equipment and maintenance procedures to the facility manager.Changed lamps and ballasts and tested electrical circuitry.Inspected and made minor repairs on burglar and fire alarm systems.

April 1996 to August 2005

ITS Haverhill, MA

Mechanic Assembler,Maintenance

Troubleshot equipment problems using tools such as multi-meters and general hand-tools.Serviced equipment and systems in owned and leased facilities.Regularly updated the maintenance database using computer workstations.Installed equipment and systems on time and on schedule.Repaired advanced HVAC systems, including air handlers' humidity control systems and duct sizing.Installed electrical data and telephone lines and fixtures.Recommended new equipment and maintenance procedures to the facility manager.Changed lamps and ballasts and tested electrical circuitry.Inspected and made minor repairs on burglar and fire alarm systems.

Education

2010 Whitter Haverhill, MA

HVAC Systems and Refrigeration coursework

1984 Air Force Academy Vlora, Albania

Associate of Science

1980 Skanderbej Tirana, Albania

High School Diploma

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