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Customer Service High School

Location:
Sioux Falls, SD
Posted:
November 22, 2012

Contact this candidate

Resume:

Adrienne Redlin

Email: abprz0@r.postjobfree.com

Address:

City: Sioux Falls

State: SD

Zip: 57107

Country: USA

Phone: 605-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Competent Personal Banker equipped with solid time management and interpersonal skills. Seeking a position in the home mortgage field.Ambitious professional driven to grow a career in Finance. Brings valuable experience from a four year background in banking and management.

Educational Background:

High School Dipolma from Brandon Valley High School, Brandon SD 1/2001 to 5/2009 (General)

High School Dipolma from Dakota State University, Brandon SD 1/2001 to 11/2012

Job History / Details:

Career Focus

Competent Personal Banker equipped with solid time management and interpersonal skills. Seeking a position in the home mortgage field.Ambitious professional driven to grow a career in Finance. Brings valuable experience from a four year background in banking and management.

Core Qualifications

Strong knowledge of the banking industry

Excellent research skills

Microsoft Word, Excel, PowerPoint

Team leadership

Organizational planning

Education and Training

2009 Brandon Valley High School Brandon, SD

High School Diploma General

Dakota State University Madison, SD

Bachelor of Science Marketing/ Business Management

Currently working towards finishing my Bachelors in Marketing and Business management.

Accomplishments

Scheduling

Managed detailed scheduling to ensure adequate staffing through high-volume holiday season.

Quality Assurance

Ensured quality of Service by surveying and receiving over ten awards for one hundred percent rated customer surveys.Documentation

Award for recognition by District Manager for outstanding customer service.

Work Experience

May 2010 to Current

Wells Fargo Sioux Falls, SD

Customer Service and Sales Representative/ Personal Banker

Provides prompt quality customer service along with support to Bankers and store management. Performs wide range of services including document preparation, account servicing/maintenance (account reconciliation, address change, stop payments, account closings, transfers, notary, processing check orders), and problem resolution. Solicits new accounts and cross-sells products and services. Follow-up on Teller referrals and have teller responsibilities.Spend up to 40 percentage of time on sales and up to 40 percentage time on cash transactions.Previously I was a phone banker, teller, and lead teller. Also for the last 45 days I have been at a different location fulfilling the responsibilities of Service Manager 2.

October 2009 to July 2010

Sioux Falls Federal Credit Union Sioux Falls, SD

Member Service Associate

Under limited supervision, provides the same duties as the teller in addition to handling compliance of audit operations and regulatory issues. Duties may include work flow scheduling, transaction approval, teller training and/or teller supervision. Responds to inquiries/problems and may handle more complex services/transactions.

March 2005 to August 2009

Brandon Steakhouse Brandon, SD

Dining Room Supervisor

Ensure customer satisfaction and service. Handle customer issues or complaints. Also do scheduling and handle employee conflicts.



Contact this candidate