Manager High School
Resume:
Husband An Wife Team Looking For Work (Harlingen Tx Or Near By)
Date: 2012-12-04, 8:16AM *******.********.****@*****.***
JOHN JOE CISNEROS
****.********.****@*****.*** / ****.********.****@*****.***
OBJECTIVE
To obtain a long term employment with a company in which I can implement my skills and obtain advancement opportunities.
PROFESSIONAL EXPERIENCE
Sapphire condos - Head of security or as Access Patrol 310A Padre blv South Padre Island Tx
9/15/12 to 10/16/12
As Access Patrol as Head of In House Security
Performed Condo security duties to ensure the safety and security of guests, employees, their property as well as Condos. Patrol and inspects assigned areas to include all public areas, meeting rooms, entrances, back of the house areas, outside buildings and grounds; checks areas for unauthorized persons or vehicles, unlocked doors, and fire and safety hazards. Maintain a security control desk at employees entrance/exit, inspects trash carts being taken to the dumpster. Write detailed reports regarding incidents of theft, injury, property damage and/or any incident relating to an infraction of laws or company polices. Investigates all safety or security incidents relating to the hotel guests or employees as directed by the GM.
SOS Security Start Date 7/27/2010 End Date 9/10/12
Lt. John Cisneros Head of Security
275 Jose Martin Blvd Brownsville Tx 78597
956-***-**** 1st Lt Eward Zapata 956-***-****
Primary duties and responsibilities include the following:
. Observes, reports, and investigates incidents, procedure violations, or criminal activities as they arise.
. I help Create a safe, friendly environment for customers and employees.
. Keep, records, and stores lost and found items.
. Perform security patrols inside and outside facility.
. I Do Have good working knowledge of security operations, safety practices in a business environment and enforcement procedures.
. I havr Ability to communicate effectively both orally and in writing with customers and employees.
. I Maintain a professional demeanor under stressful situations.
.I Investigates circumstances in order to write required reports.
. I do have Ability to understand and follow instructions as given.
. I do have Ability to respond to situations that may become volatile.
. I do have Ability to comprehend verbal and written information related to company policies, procedures, and requirements (on safety and security)
. Checks patrons identification to ensure they are 21 an or aloud on site at that time . Safeguards property assets.
. I have completed various training programs,
. I Can an will Perform other duties as deemed necessary.
7-3-2009 -- 11-15-2009 Suntide 111 Condominiums 3000 Gulf Blvd South Padre Island, TX 78597
Head of Maintenance
As Facilities Manager, I assumed responsibility for the maintenance of the condominiums. Closely monitored and communicated problems in every phase of general maintenance of the community, including areas of carpentry, electrical work, plumbing, mechanic, painting, general hardware, other minor community repairs and cleanliness and implemented preventive maintenance as established by Company procedures and guidelines with the GM at all times. This is a 120 unit complex.
2009 --2009 Delta Downs Hotel, Casino & Racetrack 2717 Delta Dr Vinton, LA
Asst: Lead Security Officer at Delta Downs Hotel, Casino & Racetrack. Oversaw and provided security for entire property which included security for customers, employees, parking lots and casino. I also hold a Louisiana Gaming License through Louisiana State Police.
2005 -- 2009 HIS (Innovative Hospitality Systems) 2431 Oak Park Blvd Lake Charles, LA 337-***-****
Operations Manager - (Hotel Supervisor/Executive Steward)
Brief Overview
As Operations Manager I also performed the duties of both a Hotel Supervisor and Executive Steward.
Oversaw day to day operations in Housekeeping, Porters, B&G, F&B, Paint Dept. and Facilities Dept. in full aspect which included an approximate total of 280 employees. This included scheduling, hiring, discipline, firing, payroll and training at the L'auberge du Lac Hotel & Casino, Delta Downs Hotel, Casino & Race track for HIS. Boomtown Casino in Shreveport
Oversaw the day to day operations of our members' Dining Facilities and Casino. This included greeting guests to the hotel, checking guests into the appropriated suite type, securing a method of payment, collecting pertinent information and entering it into the Hotel's database. I would describe the Hotel's amenities and services to all guests, answering any inquires made by guest, answered telephones, made reservations, checked guest out of the Hotel. I would give cordial thanks for their stay and business and extend an invitation back to our Hotel.
I have more than two years of hotel hospitality experience, am team orientated individual and able to excel on my own and am able to take directives from supervisors.
I also oversaw construction and demolition of the Lake Hotel. Lead a crew of over 50 employees while assisting Maintenance Manager for hotel and casino. This was subcontracted by L'auberge du Lac Hotel & Casino.
2000- 2005 Econo Lodge 3813 South Padre Island, TX
Property Administrator live on site Operations Manager 2000- 2005 Econo Lodge South Padre Island, TX an Condos
Property Administrator live on site Operations Manager 2000- 2005 Econo Lodge South Padre Island, TX Highly motivated property management professional with over 10 years' experience providing leadership in creativity and execution of multiple rental properties and operations. Outstanding administrative capabilities, with strong background in general management, customer support and subcontractor supervision. Highly focused on initiatives that combine attention to costs and bottom-line financial performance with responsive, quality service to tenant needs. Demonstrated skills in promoting and negotiating successful service contracts to ensure cost effective compliance on multiple projects. Thoroughly knowledgeable of tenant/landlord laws and guidelines and assertive in pursuing collections. Known for innovative, insightful leadership capabilities and success in generating solutions to a diversity of demanding tenant problems. Qualified by
1995 -- 2000 AA Telehome Systems Brownsville, TX
Technician
Basic installation and maintenance of telephone & camera systems in schools, hospitals and nursing homes. Also includes doing CCTV installs and hidden cameras for private homes.
1990 -- 1995 Offshore/Long Shore man Gulf of Mexico
Long Shore Man/ Offshore Worker
Basic duties, cable pulling, forklift (front loaders), winch operator loading and unloading of ships; also worked on tug boats pushing two to five barges at a time.
1986 -- 1990 Cameron County Sheriff's Department Brownsville, TX
Jailer/Reserve Deputy
Oversaw the care of inmates in all aspects from feeding to moving. On call, as a reserve deputy when the station was short handed in full aspect which included enforcing criminal law & vehicle law, handling and/or assisting with homicides, robberies, rapes, sex offenses, assaults and etc. also provided basic medical attention court security.
EDUCATION
1980-1985 Homer Hannah High School Brownsville, TX
High School Diploma
REFERENCES
Sandra Lee Penny Guidry
CPA SPI, TX Lead Chef
1-956-***-**** Delta Downs Casino, Vinton, LA
Edward Zapata Lt SOS Security Mr Mario Velazquez
1-956-***-**** GM at New bahiamar 956-***-****
Chad Guidry MR Garcia
Deputy Sheriff Gm With SOS Security 956-***-****
Cameron Louisiana Sheriff/s Dept.
AND
TERESA REYES
******.*****.****@*****.***
OBJECTIVE
To obtain a long term employment with a company in which I can implement my skills and obtain advancement opportunities.
PROFESSIONAL EXPERIENCE
05/2012-10/17-2012 Sapphire Condomins South Padre Island, TX
Housekeeper Supervisor
Supervise work activities of cleaning personnel to ensure clean, orderly attractive condos.
Obtain list of vacant condos which needed to be cleaned from front desk and list of prospective check-outs in order to prepare work assignments.
Assign workers their duties, and inspect work for conformance to prescribed standards of cleanliness.
Advise manager, desk clerk, or admitting personnel of condos ready for occupancy.
Inventory stock to ensure adequate supplies.
Issue supplies and equipment to workers.
Investigate complaints regarding housekeeping service and equipment, and take corrective action.
Examine condos, halls, and lobbies to determine need for repairs and report all needed repairs to front desk to notify the owners, and make recommendations to management
Conduct orientation training of new employees and in-service training of other employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.
Record data concerning work assignments, schedules, and prepare periodic reports
Prepare reports concerning room inspection and performance of housekeepers.
Golden Palms Start Date 12/07/2011 -2/21/2012
Primary duties and responsibilities include the following.
Greeting the residents and sitting them down and given the residents menus.
Taken their beverage orders and their meal orders and serving them.
Refilling their beverages
Removing the dishes from the table after each meal.
Turning the tables and restocking the condiments on each table.
Assisting the residents with their walkers or buggies when their ready to leave the table.
Raymondville High School ISD Raymondville TX.
Asst custodian supervisor du lac Hotel
Ran a crew of 15emps under a temp contract on a complete clean up during the summer on 29 classrooms for safety
An cleanse federal inspection.
2005 -2009 (Innovation Hospitality Systems )
(Hotel Steward Asst. Superviser)
Brief Over view Operations asst.Steward Superviser I also performed the duties of both restaurant and Room service asst Superviser . At times I would oversee the day to day operations of the Food and Beverage Dept, in aspect which include an approximate total of 80 employees at times. This included scheduling,discipline and training at the L 'auberge du Lac Hotel &Casino,for the IHS
I aslo over saw the day to day operations of our members "Dining Facilities and Casino. This included greeting guest to the hotel,
and the dinning area,answering any inquires made by he guest,answered telephones,to make reservations for Dinner, also I would give cordial thanks for their stay and business and extend an invitation back to our Hotel casino restaurant .
I have more than two yrs of Hospitality am team experience; I am team oriented individual and able to excel on my own and am able to take directives from supervisor and I also carry my TABC and Food Handlers from LA and Texas.
EDUCATION
1980-1984 Raymondville High School Raymondville, TX
REFERENCES
John Cisneros
109 w. Tarpon S P I, TX.
Heather R. Ybarra
3221 N.24 St. Le Moyne Gardens Harlingen TX.
Enriqueta Garcia
1000 Hibiscus Dr. Laguna Vista Tx.
Esequiel 'Zeke' Trevino
4400 South Expressway 281
Edingburg Tx. 956-***-****
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