Hedy Sharp

Email: abprvk@r.postjobfree.com

Address: ** ****** ****

City: Texarkana

State: TX

Zip: 75503

Country: USA

Phone: 903-***-****

Skill Level: Experienced

Salary Range: $70,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

KAREN SHARP

10 Morris Lane

903-***-****

Texarkana, TX 75503-2116

abprvk@r.postjobfree.com

Electronic medical record (EMR) Trainer/Systems Analyst with over 6.5 years on-site training healthcare professionals on the DoD EMR AHLTA. Delivered presentations/training on all roles/modules to diverse audiences including physicians, nurses and ancillary professionals. Supported the business process re-engineering and change management requirements of AHLTA. Served as the systems analyst for the system, troubleshooting problems both technical and user-related.

Key Skills:

Microsoft Office Suite 2007, Composite Health Care System (CHCS I), Dragon Naturally Speaking, AsYouType, Patient Safety Reporting (PSR).

EMR Trainer/Systems Analyst - Computer Generated Solutions, Inc., Clovis, NM and Azores Islands, Portugal

08/06 - 10/12

Trained users and supplied integration support for the EMR AHLTA. Performed software installs and upgrades, prepared needed equipment and ensured user training needs were met. Provided appropriate functional and technical assistance to users. Submitted trouble tickets and performed necessary troubleshooting as appropriate. Assisted in data gathering, analysis and testing associated with AHLTA troubleshooting. As an additional duty for the project, pulled statistics from all Air Force AHLTA trainers' monthly progress reports, critiqued their reports and helped compile the monthly deliverable for the Air Force. Trained new users on the AHLTA system ensuring their knowledge was sufficient for them to achieve their functions (doctor, nurse, ancillary staff). Created monthly AHLTA tips for the users demonstrating one aspect of the EMR. Submitted trouble tickets to clean up patient data and to report software defects. Developed an excellent working relationship with my physicians, nurses and technicians.

Test Automation Programmer - Northrop Grumman, Chantilly, VA

03/04 07/06

Programmed and ran test automation scripts for the DoDs EMR AHLTA. Adhered to established testing procedures and guidelines and coordinated with other test engineers, developers and analysts to verify adherence to requirements and to identify and troubleshoot trouble reports for AHLTA. Developed and executed automated test procedures using Rational Robot in a keyword driven approach to test automation. Developed training material and provided staff-level training for the test automation team. Wrote and executed Oracle 10g SQLad hoc queries.

Test Automation Programmer - Intervise Consultants, Chantilly, VA

09/03 03/04

Supported the test automation efforts for the DoDs AHLTA software development program as a contractor prior to transitioning to fulltime employment with Northrop Grumman. Designed, implemented, maintained, and executed automated test scripts from existing manual test procedures. Validated results, reported discrepancies using PVCS Tracker and followed through to ensure that all issues were resolved. Attended AHLTA training classes.

Automation and Manual Software Test - Northrop Grumman, Patuxent River, MD

10/99 - 05/03

Executed software test scripts using Rational Robot, analyzed test results and reported quality issues. Developed tests for both manual and automated testing. Identified and entered software issues in Rational ClearQuest. Self-taught Rational Robot. Evaluated software for use by the projects test team. Received kudos from development staff for effectiveness as a tester.

SQL Programmer - Marconi Systems Technology (now BAE), Patuxent River, MD

07/98 - 10/99

For the SASSI98 project, programmed in SQL and PL/SQL on a UNIX platform performing data transition from the old system to the new. For the Financial Tracking System (FTS) project managed on-going software maintenance. Transitioned FTS to be Y2K compliant. For the Student Information System (SIS) project assumed the lead in interfacing with a customer in converting their data for a large school system with over 90,000 students.

SQL and SQL Plus Programmer - SAIC, San Diego, CA and Patuxent River, MD

10/86 -06/98

Multiple positions across 11 years as a SQL/SQLPlus programmer, software tester, test script writer and technical writer.

Education: Master of Science, Information Systems, Coleman College, 1993

Bachelor of Science, Computer Information Science, Coleman College 1990

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