Customer Service Sales

Alexandra Ghen

Email: ********@**-********-********.***

Address:

City: Boca Raton

State: FL

Zip: 33486

Country: USA

Phone: 954-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Versatile Administrative/Medical Secretary offering administrative experience in both corporate and non-profit office environments. I am excellent in a fast-paced, high pressure environment and can multi-task with ease. I have great communication skills, both between co-workers and customers. I learn extremely quickly, and am goal oriented.

Educational Background:

High School Dipolma from Florida Virtual School, Boca Raton FL 1/2001 to 5/2010 (Science)

Job History / Details:

Summary

Versatile Administrative/Medical Secretary offering administrative experience in both corporate and non-profit office environments. I am excellent in a fast-paced, high pressure environment and can multi-task with ease. I have great communication skills, both between co-workers and customers. I learn extremely quickly, and am goal oriented.

Highlights

Microsoft Office proficiency

Meticulous attention to detail

Results-oriented

Self-directed

Medical terminology

Meeting planning

Mail management

Report writing

Report development

Schedule management

Patient charting

Professional and mature

Strong problem solver

Resourceful

Business writing

Dedicated team player

Strong interpersonal skills

Understands grammar

Proofreading

Self-starter

Executive presentation development

Accomplishments

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Successfully planned and executed corporate meetings, lunches and special events for groups of 50 employees.

Experience

May 2011 to Current

Seminole Comedy Inc. Boca Raton, Florida

Telemarketer

Easily handled intense high volume call demands. Great customer service skills. Processed sales referrals and promoted services and products, resulting in 30 percentage branch sales increase. Researched and resolved customer issues easily and professionally.

March 2011 to April 2012

Dr. Mitch Total Health Boca Raton, Florida

Medical Secretary/Personal Assistant

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office.Wrote reports and correspondence from dictation and handwritten notes. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint presentations used for business development.

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