Customer Service Office

Barbara Reid

** ********* ***** ******* ** L*P *Y3 905-***-**** E-mail: ********@******.***

Objective:

Office/Executive Assistant allowing for parlay of demonstrated organization, customer service, communication, and office managerial skills proven by 20 years of employment with a highly successful market research company.

Summary of Qualifications Summarize all finished Marketing Projects; balancing all costs against budgetsDiplomatic, tactful and ability to communicate on various levels with corporate clients and middlemenAccustomed to handling sensitive and confidential records.Oversee front office operations and provide impeccable customer serviceThrive in deadline-driven environments. Excellent team building skillsAbility to multi-task and prioritize accordingly

Skills:

Project Preparation & Balance Computer savvy Invoicing

Office Management skills Customer Service Front Office Operations

General Office Skills Written correspondence Monitor Projects

Experience

R.I.S. Christie - 1993 - 2012

Executive AssistantProvided direct assistance for the President and Vice President Prepared all correspondences from quotes, letters and emails. Monitored costs and budgets throughout projects Assisted Project Managers with data entry throughout the process of on-going projectsMaintained weekly office supplies and handled all the office filing

R.I.S. Christie – 1991-1993

ReceptionistMaintained a multi line switchboard as well as helped with the overflow of typing as needed. Handled all incoming and outgoing couriers and tracking of shipments when necessary. Greeted clients and maintained the boardroom schedule for client meetings as well as internal meetings.

Turco Persian Rug Company - 1987 - 1990

Customer Service RepresentativeResponsible for taking phone orders. Arranged the daily appointment schedule

Education

Centennial College, Toronto (Accounting) St. Joseph’s College, Toronto (OSSD)

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