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Customer Service Sales

Location:
Harris, GA
Posted:
December 06, 2012

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Resume:

Patrina Fernandez

** ********* *****, *********, ** 31807

Cell: 678-***-****/ 678-***-****

Email: abprrb@r.postjobfree.com

CAREER OBJECTIVE

To gain a position that will challenge and utilize my experience, training and leadership skills in order to meet the company’s mission for continued success.

SUMMARY OF QUALIFICATIONS

Proficient in Microsoft Office Suite and Internet Explorer.Trained in the ARIMS Filing System and Document ControlCompleted 28 hours ASG Kuwait Unit Environmental Officer Training, 29 CFR 1910.120 24 hours Hazmat Training, 29 CFR 1910 OSHA General Industry Safety Training, and 10 hours Safety Representative Training.Drivers Training Certificate- Forklift and Utility Vehicle Operator

CONTRACTING WORK EXPERIENCE

RAYTHEON TECHNICAL SERVICES, LLC – ANA Warehouse/Kabul, Afghanistan Sept 2011-May 2012 Logistics Specialist IIMaintains inventory management, tracking reports, stock records, inspections, and internal auditing over (ANA) Afghan National Army Warehouse Supply Depots with items to include OCIE, Weapons, Communications, Light and Heavy Equipment, and engineering equipment worth over $2.5 Billion.Supervises over the Afghan personnel to ensure proper procedures and safety practices are being performed as well as mentoring them to US Military Supply Standards.Highly experienced and proficient in CORE-IMS supply system with Item list and Inventory Management to include the training of Raytheon employees in Core-IMS, document control, receiving and shipping procedures.Acts as a liaison on a daily basis with LSOC, ANA Afghan Military Units, US Military personnel, and company management in handling client receiving and shipping order issues while receiving and processing Push Letters, Mod 14’s, and Memorandums from LSOC for ANA military units.Performed all warehouse, receiving, storage, and shipping duties to include but not limited to receiving items from various classes of supply (CL II, III, IV, V, VII, VIII, IX) from local venders and various carriers, conducts storage and inventories in warehouse and container locations, ships items locally or on convoy’s for ANA military units, and maintains all database and file records.Produces material requests for receiving company supplies.As a Safety Officer for Depot 2 Facility, I conduct safety meetings and training for personnel to include expats and Afghan employees.

TXM RECRUIT/ITT SYSTEMS – ANA Warehouse/Kabul, Afghanistan Dec 2010-Sept 2011

Lead Supply TechnicianMaintains inventory management and stock records over ANA Warehouse Supply Depots with items worth over $2.5 Billion.Supervised over the Afghan personnel to ensure proper procedures and safety practices are being performed as well as mentoring them to US Military Supply Standards.Highly experienced and proficient in CORE-IMS supply system with Item list and Inventory Management which consists of receiving, inventory, shipping, setup, history, and reports. Acted as a liaison on a daily basis with LSOC, ANA Afghan Military Units, US Military personnel, and company management in handling client receiving and shipping order issues.Performed all warehouse, receiving, and shipping duties to include but not limited to receiving items from various classes of supply (CL II, III, IV, V, VII, VIII, IX) from local venders and various carriers, conducted storage inventories in warehouse and container locations, shipped items locally or on convoy’s for ANA military units, and maintained all database and file records.Awarded for Outstanding Safety Awareness and Practice.

TXM RECRUIT/ITT SYSTEMS – CAMP ARIFJAN/KNB, KUWAIT Sep 2010-Dec 2010

TC Aims Specialist Created and maintained TCAIMS Plans for Sterile Lots based on requirements, organizational equipment list (OEL), unit deployment list (UDL), created conveyances requirements, produced military shipping labels (MSLs), wrote radio frequency tags (RF Tags), produced movement documentations and interface with other automated transportation systems; water port system (WPS), global transportation network (GTN), Imports JFRG II to TC Aims II and exports TC Aims II to JFRG II and tracked shipping reports. Uploads RF Tags to ITV Server and prepares transportation documents as needed.

TXM RECRUIT/ITT SYSTEMS – CAMP ARIFJAN/KNB, KUWAIT Jul 2010 – Sept 2010

Supply Technician Coordinated vehicle and equipment distribution, receiving, and shipping tasks as required in Warehouse and on Sterile Lots.Created and verified all Material Release Orders (MRO), requisition system documents, and inventory on MRAP vehicles and its components daily.Attached military shipping labels (MSLs), radio frequency tags (RF Tags), and vehicle MRO information packets to MRAP’s for shipping.

CSA LTD/COMBAT – CAMP BUEHRING, KUWAIT March 2008 – July 2010

Administrative Assistant I Maintained Key and Document Control.Safety and Environmental Representative.Handled inventory of hand receipt consisted of Government Furnished Equipment, Theatre Provided Equipment, and Fabricated Items.Created and maintained daily reports and database records to include but not limited to badge, medical, housing, overtime, schedules, financial documents, personnel records, evaluations, and training files.Maintained regular maintenance schedules and vehicle logs for company vehicles.Managed and designed spreadsheets for tracking records and files.

WORK EXPERIENCE

RED LOBSTER – COLUMBUS, GA Jan 2005 – March 2008

ServerProvided polite, professional, fast and courteous customer satisfaction. Trained new employees and used great customer service skills to handle employee or client issues.

Ceddars – COLUMBUS, GA Dec 2003 – March 2004

ServerProvided polite, professional, fast and courteous customer satisfaction. Cross Trained as an expeditor and used great customer service skills to handle employee or client issues

BURGER KING – COLUMBUS, GA Jun 1998- Nov 1999

Team Leader Aug 2002- Sep 2003Handled ordering, receiving, and storing of all food stock, equipment, chemical, and office supplies.Directed staff workflow, prepared schedules, evaluations, inventory control, cash control, and maintained records.Certified for training new crew members with complying and enforcing policies, procedures, and safety.

BRADLEY PARK CAR WASH/DENT STOP & COLORS– COLUMBUS, GA May 2000-May 2001

Sales Associate Oct 2001-Apr 2002 Responsible for estimating, processing, and tracking customer orders to include coordination with vendors, sales staff, customer service/billing representatives, and receipts.Set up appointments for detail and repair services, Controlled data based files, and advertised sales for company.

FILENES DEPARTEMENT STORE – BURLINGTON, VT May 2001- Aug 2001

Retail Sales Associate (Part-Time)Responsible for organizing the junior’s department floor plan and handling all sales, returns, exchanges, and inventory to include lost or damages item reports.Received and labeled department shipments.

EDUCATION

COLUMBUS TECHNICAL COLLEGE– COLUMBUS, Jan 2008-Jan 2010

Networking Specialist

KENDRICK HIGH SCHOOL– COLUMBUS, GA June 2000

High School Diploma



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