*** ******** ******* ****; N. Augusta, SC *****
706-***-****• *********@*****.***
Sherry Whitaker
objective
To obtain a position in a professional environment that will enable me to utilize my strong organizational skills, to grow and contribute in the most efficient manner by being a valued and effective team player.
Work experience
Sept. 2011 – April 2012 Augusta Urology Associates Augusta, GA
Front Desk Operations Specialist
Served as a front desk receptionist for six Urologist. Assured all check- in
was completed; collected all insurances and co-payments if necessary for
the visit. Scheduled return appointments and testing if needed. Answered
all phone calls and forwarded them to the appropriate places.
2010 - 2011 Manpower Temporary Agency Augusta, GA
I worked with Manpower at the front desk. I E-verified all the customers
that came in looking for work, answered all phone calls, ran errands and filed
on a PRN basis. Then went to work at International Paper through Man-
power in the Medical Office. I was in charge of going through all of the
employee medical records and upgrading all the charts.
Oct. 2006 - Jun. 2007 Dr. F. C. Ferguson Augusta, GA
Front Desk Operations Specialist
Served as a front desk receptionist for patients/guests completing patient’s registration for check-in and check-out. Generated billing statements from patient encounter forms. Assured all check-out has been completed; collected co-payments and co-insurances for the visit. Posted payments to patient accounts. Scheduled return appointments and diagnostic tests if needed
Mar. 2005 - Oct. 2006 Augusta Urology Associates Augusta, GA
Front Desk Operations Specialist
Served as a front desk receptionist for patients/guests completing patient registration for check-in and check-out. Assured all check-out has been completed; collected co-payments if necessary and co-insurances for the visit. Scheduled return appointments and diagnostic tests if needed filed and mail distribution
Jun. 1998 - Jul. 2005 Augusta Cardiology Clinic, PC. Augusta, GA
Front Desk Operations Specialist
Served as support to seven invasive cardiologists. Duties included: Completing weekly/daily reports, preparing patient charts, directing phone calls to the appropriate medical personnel, verified patient's insurance and called for referrals if needed, answered questions, collected co-payments, checked patients in and out, scheduled patient appointments, and scheduled hospital procedures, scheduled lunches, filed and mail distribution.
education
1981 - 1983 Augusta Area Technical School Augusta, GA
Clerical Secretarial Studies
Extracurricular activities
I love to go camping and watching College Football
REFERENCES
Available upon request