Quality Assurance Maintenance

MARLON D. BELL

**** ****** ***** #** *** Rio, Texas 78840

Cell: 210-***-**** ******@*****.***

A senior leader in aviation maintenance management with more than 25 years of propulsion/aviation experience seeking a challenging and rewarding position in Quality Assurance or Program Management. I have skillfully provided oversight and technical support to thousands of personnel, powerplants and aircraft with global experience across North America, Europe and Asia. I have consistently improved organizational performance and efficiency, with a superior record of exceeding strategic missions and goals.

Summary of Qualifications

Microsoft Office

Job Specifications

Safety Procedures

Program Management

Personnel Management

Data Collection/Analysis

Statistical/Cost Analysis

Performance Work Statements

Statements of Work

Process Streamlining

Report Drafting/Editing

Aircraft/Engine Contract Maintenance

FAR/USAF Technical Pubs

Customer Relations

Risk Management

Aircraft/Engine Mishap

Project Management

ISO 9000-9001/AFSO 21 Standards

Dynamic quality oriented leader with expertise in highly competitive environments; extensive background in innovative problem solving and process reengineering for government organizations.Significant experience with market plan execution, operations planning/provisioning, customer and vendor relations, cost containment/avoidance, account maintenance, capital asset management, budgeting/finance, staff leadership/supervision, motivation and human resource team development.Recognized ability to operate in fast-paced, high-pressure environments that require initiative, creativity, versatility and attention to detail.Excellent oral/written communication, interpersonal, intuitive, and analysis skills. Thrive in both independent and collaborative work environments.

SELECT CAREER HIGHLIGHTS

Secured $50M worth of equipment and sourced 25 personnel for a multi-million dollar aircraft upgrade contract; fulfilled contract 2 months ahead of schedule and completed $200K under budget.Analyzed aircraft, engine and equipment maintenance practices at 17 separate locations comprising 31,000 personnel and 1,817 aircraft; discovered and corrected 3,200+ discrepancies.Effectively kept NASA’s T-38 aircraft fleet flying; provided assets and manpower for precision, high speed grinding of compressor rotor assemblies for their J85 engines - afforded priceless training sorties for NASA assigned astronauts.

PROFESSIONAL EXPERIENCE

URS FEDERAL SERVICE, Laughlin AFB, Texas, April 2011 – July 2012

Production Supervisor/Quality Support Manager/ISO 9001 Project Manager (Apr 2011- Jul 2012)

Supervises and manages 74 employees accomplishing program activities in multiple disciplines covering technical and non- technical areas. Such areas include engineering design, development, testing, implementation, operation and maintenance of diverse integrated electronic and mechanical systems; operations research; asset management, and program documentation. Continuously delivers nonstop client interaction to determine the specific needs and requirements of the client. Develops detailed staffing requirements, assignments and plans to meet customer needs.Directs the Quality Program and manages all ISO 9001-2008 initiatives.

Managed production of 352 high quality J-85 jet engines while steering the Engine Regional Repair Center (ERRC) workforce through two significant Reductions in Force (RIF) actions that reduced the workforce by a staggering 40%.Financial whiz - took initiative in revising an ineffective financial plan in order to trim down overall program cost. Streamlined processes and increased the number of engines produced to cut EBIT variance from 823K to 1K in less than 11 months.

U.S. CIVIL SERVICE, T-6 Aircraft Division, Laughlin AFB, Texas, January 2011 – April 2011

T-6A Texan II Aircraft Work Leader (Jan 2011 – Apr 2011)

Supervise six employees in the performance of inspections, functional checks, and preventive maintenance on assigned aircraft to include phase inspection and special inspections as required. Conducts checks on hydraulic, electrical, transmission, power systems, etc. Troubleshoots, diagnoses, and performs scheduled and unscheduled maintenance on assigned aircraft. Performs the full range of repair and testing of aircraft systems, assemblies, and surfaces using a variety

of methods involving test equipment, visual checks, and instruments, diagnoses and identifies problem and determines the extent of repairs required.

UNITED STATES AIR FORCE, Various Divisions & Locations 1987-2010

Tactical, Pacific, European and Training commands of the U.S. Air Force with 330,000+ active personnel.

Quality Assurance Inspection Superintendent, Spangdahlem, Germany (2007-2010)

Led a diverse team of 33 aircraft and equipment quality assurance inspectors. Team supported 1,500 technicians and all efforts to safely maintain and fly 75 F-16 and A-10 aircraft valued at $1.5B. Guided a highly trained team of senior inspectors in the development of maintenance standardization and evaluation programs/processes while advising executive leaders and other key decision-makers on any relevant issues. Recommended corrective actions to senior managers and executive leaders on any known or suspected problems. Also identified and tracked shortfalls with manpower and equipment and ensured compliance with all aircraft maintenance related programs, policies, and standards.

Identified and corrected several critical quality assurance evaluation program inspection shortfalls, and realigned organization 100% with Air Force compliance standards.Restored maintenance oversight by 75%; passed two major compliance inspections with zero defects and an overall outstanding rating.Saved $7.5M by eliminating unnecessary aircraft/equipment maintenance activities.

Maintenance Production Supervisor, Balad, Iraq (2009)

Coordinated all maintenance and production activities of a 370-person unit encompassing 12 diverse specialties. Supervised the proper use and accountability of $1.3B worth of specialized tools and equipment and a $1B munitions stockpile. Managed all maintenance and equipment support for 45 F-16 and C-130 aircraft which flew 7,000 flights and 36,000 flight hours. Directly accountable for the coordination of on and off equipment maintenance between 7 individual repair stations. Personally ensure d that all scheduled and unscheduled maintenance actions were performed in accordance with all policies, technical guidance and directives. Also enforced the quality assurance program.

Developed and implemented short and long-range maintenance plans to maximize asset availability, leading to an 80% increase in Fully Mission Capable Status aircraft.Led 27 aircraft overhaul inspections and directed the repair of 12,000 discrepancies; reclaimed 9,600 flight hours.Supported maintenance efforts for 12 cargo aircraft; provided airworthy aircraft that safely flew 2,000 flights and hauled 3,200 cargo short tons and 25,000 passengers.Sustained 95.5 % Mission Capable rate Kept 1,000+ DoD supply/transport trucks off dangerous Iraqi roads.Directed 200,000 mishap-free maintenance actions.

Chief, Transient Alert / Crash Recovery Services, Songtan, South Korea (2006-2007)

Directed 24 technicians from diverse backgrounds who provided Transient aircraft services and crashed, damaged and disabled aircraft recovery for the Department of Defense, United States Congress and foreign dignitaries from 7 different countries. Ensured the proficiency of $5.7M worth of specialized equipment serving 25+ types of Department of Defense and civilian aircraft. Supervised removal of all damaged/disabled aircraft from active runways. Performed quality inspections on all transient aircraft maintenance. Recovered and launched 1,700+ F-15, F-16, A-10, KC-135, UH-1, UH-60, CH-53, F-4, F-5, A-6, C-130, RC-12 and F-18 transient aircraft in a 12 month period

Led concurrent aircraft servicing for 248 747’s; also safely managed uploads of 135 tons of aircraft fuel and cargo, with zero mishaps recorded, no late aircraft take-offs or mission deviations.Safely and expeditiously directed the recovery of 342 aircraft in-flight and ground emergencies; all aircraft were cleared from active taxiways and runways on an average of 15 minutes, with no mishaps recorded.Produced a 40% increase in personnel qualifications by implementing a work center qualification training program.

Fighter Aircraft Superintendent, San Antonio, Texas (2003-2006)

Provided oversight of all aircraft and equipment maintenance performed on ground instructional trainers, support equipment, J-85, F-100/220/229, F-119 engines and 390 F-15, F-16 and F-22 aircraft. Maintained oversight of all AETC aircraft maintenance contractors, Quality Assurance evaluators and Quality Assurance Reps. Also monitored aircraft program issues and assisted military and civilian executive leadership in resolving complex problems. Ensured compliance with policies and directives, resolved multi-command logistics issues, and coordinated with depot repair facilities to improve aircraft and equipment parts availability. Served as spokesperson at conferences and leadership gatherings.

Selected to lead a Deputy Under Secretary of the Air Force key International Affairs initiative; developed a strategic working plan for standing up an allied country’s new aircraft maintenance unit comprised of 67 aircraft worth $6B.Conducted Department of Defense certifications on 6 commercial aircraft 2 weeks ahead of schedule.Prevented 150 student pilot delays; saved $1.2M in added costs and 550 hours of aircraft maintenance downtime.Received Manager of the Quarter Award three times; ranked #1 Fighter Aircraft Manager for the year 2004-2005.

Quality Assurance Chief Inspector, Okinawa, Japan (1999-2003)

Oversaw a quality assurance team of 9 inspectors and ensured the readiness of 53 F-15, H-60, KC-135 and E-3B AWACS aircraft. Coordinated inspections and evaluations for 2,800+ maintenance technicians.

ADDITIONAL EXPERIENCE WITH THE UNITED STATES AIR FORCE (1987-1998) (full details on request)

Wheel & Tire Specialist, Aero Repair/Crash Recovery Technician, Inspection Section Dock Chief, Dedicated Crew Chief, Flight line Expediter, Various Locations

SECURITY CLEARANCE: SECRET (DoD Inactive June 2010)

PROFESSIONAL AFFILIATIONS

Professional Aviation Maintenance Association (PAMA) American Society for Quality (ASQ)

CERTIFICATIONS

EDUCATION

Six Sigma Green Belt Certification (2012)

Aveta Business Institute, Boardman, OH

Master of Science, Security Management (2009) Academic Honors: 3.9 GPA

Southwestern College, Winfield, Kansas

Bachelor of Science, Business Administration (2006) Academic Honors: 3.9 GPA Magna Cum Laude

Regis University, Denver, Colorado

Associate of Science, Aviation Maintenance Technology (2003)

Community College of the Air Force, Montgomery, Alabama

ADDITIONAL TRAINING

URS Leadership Project; ISO 9000 Internal Auditor Course; Agile Logistics / Supply Issues; Analyzing Logistics Indicators; Quality Assurance Evaluator Course, Chief, Quality Assurance Evaluator Course; USAF Inspectors Course; System Acquisition Management; Jet Engine Mishap Investigation; Aircraft Status Reporting; Weight & Balance; F-100/220 Engine Blade Blending; Dedicated Crew Chief Course; Aircraft Maintenance Craftsman; F-100/220 Engine Maintenance Course; Aircraft Battle Damage Repair; Canopy Rigging; Flight Control Rigging.

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