Customer Service Sales Representative

Location:

Hinesville, GA

Posted:

December 06, 2012

Contact this candidate

Resume:

Angelia Bingham

*******.*******@*****.***

**** ********* ****

Hinesville, GA 31313

315-***-****

EDUCATION

Bachelor of the Arts: English August 2011

Minor: Creative Writing

State University of New York at Oswego

Dean’s List

SUMMARY OF QUALIFICATIONSA combined five years of successful experience in both direct and indirect administrative positions.A great deal of experience working with the general public.Extensive hands-on experience with general office equipment.Proficient in Microsoft PowerPoint, Excel and Word.Self motivated and enthusiastic about assigned tasks.Effective working alone or as a team member.Professional in appearance and presentation.

RELEVANT SKILLS

OFFICE ADMINISTRATIONAnswered and directed all incoming calls on a multi-line phone at a busy brewery, a state office building, a hospital emergency room and a call center.Scanned a year’s accumulation of files and receipts and converted them to digital files in the data storage system at a door and window distribution center. Maintained and created daily inventory reports at a door and window distribution center. Words per minute typed: 68Received a high volume of incoming cold calls from a mass queue at a call center.Received and responded to a high volume of incoming emails from a mass email queue at a call center. Provided facsimile, Western Union, and Bill Pay services to customers at a high traffic pharmacy store. Applied postage using a postage machine to all outgoing mail at a distribution center.At two separate companies- Received incoming trucks, acquired their inventory paperwork, contacted the proper department for off-loading their contents,

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weighed inbound and outbound tractors with their trailers, and finally printed, authorized and gained a driver’s signature on all bills and receipts for the load.

CUSTOMER SERVICEGreeted and signed in all visitors at a state office building and directed them to the proper department. Performed cahier duties at a major department store and a busy pharmacy.Provided one-hour photo services to customers at a busy pharmacy.Worked as an associate at a customer service desk at a department store. Performed trouble-shooting tasks regarding product malfunction and billing issues for a satellite radio company at a call center. Received, greeted, directed and answered all questions and concerns of the general public at an Emergency Room entrance.

VOLUNTEER WORKHabitat For Humanity – October 2005Key Caller for the 563rd Military Police Company’s Family Readiness Group – March 2009 - February 2010Family Readiness Group Leader for the 90th Human Resources Company– Present

EMPLOYMENT HISTORY

2005-2008 Security Officer Securitas Security Services USA, Liverpool, NY

2005 Shipping Clerk Reeb Millwork Corporation, Liverpool, NY

2003-2004 Email CSR Stream Global Services, Watertown, NY

2002-2003 1-Hour PhotoTech Kinney Drugs, Watertown, NY

2001-2002 Cashier Wal-Mart, Watertown, NY

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Professional References

Stephanie Steyer

Sales Representative

Hinesville, GA

Email: ***********@*****.***