Customer Service High School

Confidential User

Email: ********@****-****.***

Address:

City: Suitland

State: MD

Zip: 20746

Country: USA

Phone: 240-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished and dedicated Corrections and Security Officer Proven Track record of achievement in providing peace, safety and security Extensive interaction with the general public and institution. Seven years of Customer Service, Corrections and Security experience.

Educational Background:

High School Dipolma from Suitland High School, IA 1/2001 to 5/2006 (Basic)

Job History / Details:

Summary

Accomplished and dedicated Corrections and Security Officer Proven Track record of achievement in providing peace, safety and security Extensive interaction with the general public and institution. Seven years of Customer Service, Corrections and Security experience.

Highlights

Six years experience as an correctional officer, security officer.

A self-motivated professional.

knowledgeable-resourceful about the industry.

highly organized and able to prioritize effectively-detail oriented

Accomplishments

Certified correctional officer for four year. certified security guard for three years.

Experience

September 2012 to Current

Maximum Security Services

Security officer

Conduct hourly rounds of property and surrounding areas Monitor incoming and outgoing traffic with nightly logs and surveillance Manage radio traffic Prepare detailed incident reports as needed Assist residents with monetary transactions Provide outstanding customer service.

September 2009 to April 2012

Corrections Corporation of America

Correctional Officer

Maintained security and control of the institution Supervised personal hygiene of inmates in housing units Conducted random searches of individual cells, common areas and offenders Enforced institutional policies and procedures Provided first aide and crisis intervention Effectively handled confrontational situations Averted potential riots Participated in inmate counts Tracked and compiled statistics used by the U.S Department of Justice and Federal Bureau of Prisons.

February 2008 to September 2009

Merchandise Mark Property

Security Guard

Made routine rounds to secure all access points.

Logged incoming and outgoing deliveries at loading dock.

Screened visitors at magnetometers.

January 2007 to February 2008

Homecare Partners

Home Health Aide

Acted as an aide for the elderly Provided daily catheter care Bathed female and male clients daily Provided CPR and BLS as needed Transported clients to scheduled doctor's appointments Conducted routine glucose testing Recorded blood pressure and weight of client weekly.

June 2006 to January 2007

House Keeper Carolyn Boone Lewis Health Center

Maintained cleanliness of facility and individual rooms.

Handled and disposed of hazardous chemicals and materials.

Education

May 2006 Suitland High School,

High School Diploma

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