Manager Sales

AARON SCHAFFEL

Email: ********@***********.***

Address:

City: Fair Lawn

State: NJ

Zip: 07410

Country: USA

Phone: 201-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished results-orientated Multi-Unit Operations Manager with both franchise and corporate expertise possessing extensive interpersonal skills and excellent customer service abilities coupled with the drive and determination necessary to contribute to the growth of an organization.

Educational Background:

High School Dipolma from RUTGERS UNIVERITY, New Brunswick NJ 1/2001 to 5/1979 (Behavioral Psychology and English Literature)

Job History / Details:

Executive Summary

Accomplished results-orientated Multi-Unit Operations Manager with both franchise and corporate expertise possessing extensive interpersonal skills and excellent customer service abilities coupled with the drive and determination necessary to contribute to the growth of an organization.

Core Qualifications

Operations management

Staff development

Inventory control

Supervision and training

Sound judgment

Computer-savvy

Calm under pressure

Complex problem solving

Professional Experience

12/4/2012 12:00:00 AM

HMS HOST JFK International Airport New York, NY

Assistant Food & Beverage Operations Director

Responsible for 14 branded and non-branded operations in three separate terminals with annual sales in excess of $22MM.

Managed team of 16 of professionals and 180 associates.

Surpassed 2011 sales and cash flow budgets by 9 percentage and 27 percentage, respectively.

Served as liaison between terminal managers and corporation to enhance menu offerings as well as outlets while maintaining standards of branded concepts.

Implemented initiatives within locations to enhance associate-management relations in a union environment resulting in overall reduction of turnover.

12/4/2012 12:00:00 AM

CHARLIE BROWN'S STEAKHOUSE Old Tappan, NJ

General Manager

Fast Track to General Manager of restaurant with annual sales of $2MM.

Overall P&L responsibilities including food and liquor purchase and cost control, labor scheduling and meeting R&M budgetary guidelines.

Ensured highest level of guest satisfaction, recipe adherences, and implementation and execution of seasonal menu roll outs and offerings.

12/4/2012 12:00:00 AM

TGI FRIDAY'S New Jersey

Bar Manager General Manager

Responsible for overall daily shift management, scheduling, interviewing, and training in $5.5MM restaurant in Watchung, NJ.

Managed the ordering of all alcohol and oversaw all inventory and cost controls.

Reduced bar costs by 2.5 percentage YTD through increased operational excellence and standards adherence.

Directed part of opening team for relocated Wayne, NJ restaurant rated #1 among all domestic CRW stores for sales increase, operational profitability, and operational standards.

12/4/2012 12:00:00 AM

TCBY division of MRS FIELDS FAMOUS BRANDS Salt Lake City, UT

Franchise Business Consultant

Oversaw over 100 traditional and non-traditional TCBY franchise stores in 17 Northeast states.

Spearheaded turnaround in market with enhanced relations and communications with parent company, reduction of store closures, and renewed operational standards implementation and execution.

Successfully implemented the Store of the Future Refresh Program, which combined a store level remodel program with increased profitability to the business model for the franchisees, which produced double digit sales increase during current calendar year.

12/4/2012 12:00:00 AM

S & B MEXICAN GRILLS, LLC dba QDOBA MEXICAN GRILL Hicksville, NY

Operating Partner and Director of Operations

Headed franchise development of national chain in new market with complete operational responsibilities.

Oversaw all human resource responsibilities including recruitment, training and developing of employees and created policies and procedures manual.

Liaison between company and franchise field representatives to insure proper implementation of corporate policies and standards.

Key member in planning and development of all facets necessary to launch and open new restaurants inclusive of site selection, construction, design and purveyor and vendor selection.

12/4/2012 12:00:00 AM

BURGER KING CORPORATION Miami, FL

Market Business Manager

Successfully completed turnaround of distressed market with annual sales in excess of $13MM while minimizing turnover and utilizing current staff to perform at new level and standards concerning product quality, restaurant maintenance and sanitation, and team member training.

Developed and promoted from existing team one Training Restaurant Manager, two Restaurant General Managers, one Senior Assistant Manager, and three Assistant Restaurant Managers.

Achieved top 10 percentage ranking of all multi-unit managers by the Key Performance Indicator (KPI) scale, which includes Sales, Profit, Flow-Thru percent, Food Cost and Labor Cost to Standard, Management & Team Member Retention, and Drive Thru Speed of Service.

12/4/2012 12:00:00 AM

CARVEL CORPORATION FARMINGTON, CT

Director of Franchise Operations - NY Metro / Long Island / New Jersey

Managed 2 Franchise District Managers and 170 franchise locations with total regional sales of approximately $50MM.

Identified new business partners for potential and existing locations, as well as recommended internal individuals for area and single unit development of concept.

Analyzed and pro forma potential sites for continued growth of brand through the franchise community.

Created and rolled out Cup & Cone Express concept, a limited investment, fountain-only program designed to offset the increased real estate cost in the metropolitan New York/New Jersey area, which resulted in average incremental sales and profits of $100K and $30K, respectively.

Recruited, trained, and developed subordinates for key roles in redefined corporate growth strategy, resulting in these individuals have currently risen to the positions of Vice President of Franchise Operations and Vice President of Franchise Sales, respectively.

Education

RUTGERS UNIVERITY NEW BRUNSWICK, NJ

Bachelor of Arts Degree Behavioral Psychology and English Literature

Member of Delta Upsilon National Fraternity

4 Year Letter Award as Member of Men's Lacrosse Team

Recipient of 1979 Robert Collett Award, presented to the Rutgers Lacrosse player who displays the best mental and physical spirit.

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