Customer Service Supply Chain

Henrik Mortensen

Email: *********@********.***

Address: **** ***** ***** *****

City: Dallas

State: TX

Zip: 75243

Country: USA

Phone: 214-***-****

Skill Level: Director

Salary Range: $185,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Senior Manufacturing Executive

Accomplished Senior Manufacturing Executive with 23 years of experience steering multimillion-dollar, global companies. Strategic thinker able to identify and deploy cutting edge technology improving productivity, growing revenue and increase profit margins. Verifiable track record of strength in P&L management, delivering enhanced productivity, business transformation, streamlined organization and improved financial performance. Talent for transitioning strategy into action and achievement. MBA and BSME degrees. Lean Six Sigma Master Black Belt certified. Fluency in Spanish, German and Danish.

Immediate multifunctional expertise / experience / value offered:

* General management with P&L responsibility

* International multi-site management

* Global integrated supply chain management

* Global procurement, off-shoring and outsourcing

* Strategic capacity & technology planning

* Change management & business transformation

* 6-Sigma (DMAIC / DFSS / LEAN / TPS)

* Operational efficiency and Turn-around expert

* Aerospace, Automotive, Chemicals

* Manufacturing process experience:

o Machining: 3, 4 and 5 axis CNC machine centers

o Machine and tool design, and fabrication

o Automatic and manual assembly

o Roll forming, extruding, cutting, welding and brazing of thin and heavy gauge material

o Hydro forming, forging and spinning

o Press forming: Single and transfer presses

o Coating process: Powder, liquid, plating cladding

o ERP systems implementation and upgrade

Employment:

Evonik, Mobile, Alabama Jan-2012 to Present

Head of Operational Excellence (NAFTA)

Regional responsibility for all Operational Excellence activities across 6 chemicals manufacturing in business units with 20 manufacturing sites. Partner with business unit executives, champion and drive productivity and optimization of the production capability of the manufacturing organizations. Drive strategic improvement initiatives, streamlining of processes, safety and process reliability, reducing costs and increase productivity.

* Deployed diagnostic tools, procedures and methods, to streamline and standardize processes, identify cost reductions and increase productivity. Deployed Site Diagnosis, Operations and Supply Chain Excellence, Efficient Energy Management, Maintenance and Reliability Excellence, Risk Based Maintenance, and Environment Excellence. Identified $4.1 Million in productivity savings.

* Developed production and supply chain diagnostic method. Identified and improved plant uptime from 72% to 80% and reduced inventories by $2.3 Million.

* Orchestrated the Tippecanoe transformation from a traditional cGMP Pharmaceutical to a Contract Manufacturing Organization, improving efficiency, agility and flexibility. Identified $5.9M efficiency gain.

Hayes Lemmerz International, Sedalia, Missouri July-2010 to Oct-2011

General Manager

General Manager with full P&L and operational responsibility for a $210 Million Automotive components manufacturing plant with 9 direct reports and broad control over 407 employees in a 680,000 sqft plant. Strategic CAPEX budget of $5.0 Million and customer reimbursable budget of $7.0 Million. Responsible for Business Planning, Annual Operating Plan, Supply Chain, Procurement, Sales Inventory and Operation Planning, Customer Service, Order Execution, Distribution and Delivery, International Trade Compliance, Quality Assurance, asset management and strategic initiative planning.

* Achieved EBITDA Improvement from (1.8%) to 12.5% amid volume deterioration of 19%. Improved year over year productivity by 8% and Labor efficiency by 14%. Reduced unit process cost by 12%.

* Decreased Working capital by 11% and inventory by 4.3 DOH. Improved working capital $4.1 Million or 11.2 %. Reduced overall asset base and liabilities. Cancelled lease of equipment for $2.5 Million per year and Sold of inactive assets for $1.5 Million.

* Developed and won sales proposals with a win rate of 64% win rate resulting $21 Million in revenue. Executed on development programs to meet customer requirements and launch schedule.

* Responsible for new product and business development to provide the organization with a competitive advantage. Won 3 new programs from competition and maintained 1 program through innovation.

* Improved Safety TCIR performance by 53% and reduced scrap and cost of poor quality by 21%.

HM Consulting, Dallas, Texas Jan-2009 to June-2010

Director / Senior Management Consultant

Started Management Consulting practice with several clients. Delivered large complex end-to-end change initiatives and bottom line results through process improvement, process re-engineering, outsourcing, workflow design and human capital optimization. Lead and facilitated enterprise-wide strategic planning sessions, initiative development and deployment. Identified and quantified opportunities, and developed and built solutions. Accelerated business performance and improved efficiencies through organizational / environmental assessment, analysis and design.

Celanese International, Frankfurt, Germany Jan-2007 to Jan-2009

Director, Global Supply Chain

Global responsibility for 11 manufacturing sites and $1.0 Billion (300KT) Advanced Engineered Materials Division`s Supply Chain with 8 direct reports and broad control of 154 indirect reports. Responsible for Customer Service, Order Execution, Delivery, Logistics, Customs and International Trade Compliance, Product Stewardship, Procurement, Inventory, Operation Planning in 3 regions: Americas, EMEA and Asia.

* Drove organizational realignment, reduced overall headcount by 15 %. Consolidated National Customer Service organizations into regional centralized location in EU and Americas.

* Set up and expanded Supply Chain organization in China and emerging markets in South East Asia, Sales Support, Order Execution and Logistics.

* Reduced inventory as percentage of sales from 14.6% to 10.8%. Reduced past due from 8.8% to 3%

* Partnered with Third Party Logistics (3PL) and warehousing suppliers in all 3 regions and reduced 3PL and warehousing cost by $3.0 Million and lead time to customers by 2 weeks.

* Upgraded Corporate ERP system to SAP ECC 6.0.and drove optimization of Manufacturing, Order Execution, Inventory, Network and Logistics.

Director, Global Lean Six Sigma (Dallas, Texas)

Global responsibility for all Six Sigma and Lean Enterprise activities across all Company Divisions in manufacturing and transactional areas, with 9 direct reports and 54 indirect reports covering 12 countries. Partner with Division Executives in Strategic Improvement initiatives. Championed and drove high impact Six Sigma, Lean and DFSS implementation in all functional areas improving costs, productivity and customer satisfaction.

* Revitalized Lean Six Sigma program from -invisible- to highly valued organization in 7 month.

* Developed a team of highly capable experts with advanced capabilities.

* Launched Principal Component Analysis (PCA/PLS) curricula. Successfully deployed DFSS for new product development. Prioritized target market and successfully launched new products worth over $170 Million.

* Established and tracked key metrics, improved average project cycle time from 12 to 6 month, increased certification yield from 19% to 54% for GBs and 50% to 67% for BBs Generated $82.8MM in productivity.

* Developed Master Change Agent program for senior leaders, teaching them Master Change, Stretch mentality and how to identify projects with significant impact on the Business. Trained top 100 leaders and identified 85 projects yielding $512 Million EBITDA productivity improvements.

* Championed and led the Convergence Project. Standardized, simplified and digitized end-to-end processes Purchase-to-Pay, Accounts Payable and Receivable, Sales-Inventory-Operations-Planning, Order-to-Cash, Hiring, Benefits achieving $50 Million in productivity.

* Off-shored Financial Shared services saving $10 Million.

Bank of America, Dallas, TX Sept-2003 to Jan- 2007

Senior Vice President, Quality & Productivity Executive

Led all Lean Six Sigma initiatives for Consumer Banking Division`s Sales Channel with 1215 Banking Centers in 23 states and Network Computing Group, Corporate Information Security and Global Corporate Investment Bank, International Network projects covering 34 International trading centers to improve sales and customer service.

* Designed and built the End-to-End Online Retail Banking technology platform for Real Estate Secure Lending, including mortgage, HELOC and Insurance products, driving customers towards a low cost channel. The project generated a mortgage backed portfolio of $6.0 Billion, annual revenue increased $78 Million, and reduced cost by $7 Million.

* Define product and market segmentation, regional differentiation, market strategies, product posi-tioning and competitive landscape. Set goals for sales and service organization improving SPPY 10%.

* Managed Enterprise-wide project portfolio in the areas of technology, operations, sales and service. Managed 10 BB and 71 GB. Delivered $34.6 Million savings through DMAIC/ DFSS/Lean projects.

* Integrated Military Bank into main stream Bank of America business Model which reduced headcount by 114 and achieved $14 Million in productivity improvement

Honeywell International, Inc. April- 1992 to June- 2003

General Manager, Honeywell Aerospace Repair & Overhaul, Houston, Texas

Operations Manager, Honeywell Aerospace, Mexicali, MX

Manufacturing Engineer Manager, Honeywell Automotive, Mexicali, MX

Operational Excellence Black Belt, Honeywell Automotive, Torrance, CA

Senior Manufacturing Engineer, Honeywell Automotive, Mexicali Mexico

Representative accomplishments:

* General Manager with full P&L and operational responsibility of $30.8 Million Repair and Overhaul business with 7 direct reports and broad control over 195 employees. Improved overall site performance achieved 10% productivity gain, 50% gross margin gain. Increased site profit from $3.9 Million to $7.4 Million.

* Full responsibility of all operational activities for Electrical Motors and Power Generators manufacturing cost center in Mexico with 8 direct reports and broad control over 295 employees and $8.0M Annual Operating Plan. Responsible for strategic capacity and SIOP planning, capital projects and factory up-grades.

* Turned around $77 million business unit in Mexico. Orchestrated joint efforts between Tucson and Mexicali to reduce customer past due from $12.5 Million to $0.26 Million. Reduced Cycle time from 28 days to 15 days. On-Time-Delivery improvement from 17% to 92%. Increased labor efficiency from 51% to 94% through employee involvement. Achieved 7.1% productivity gain year-over-year. Reduced scrap and cost of poor quality by 67%.

* Successfully developed and built tooling and hardware for Airbus A380 proto type generator.

* Transitioned 280,000 Std. hrs. from US into Mexicali site, including new processes and new products.

* Responsible for departmental goals and objectives for engineering team consisting of 7 engineers and 18 plant maintenance organization. Manage departmental budget of $1.6M and Capital project budget of $1.2M. Opened new expansion facility, prepared building and infrastructure. Led all facilities and engineering activities for the Driver Control Module (DCM) project.

AKT A/S, Esbjerg, Denmark Sept-1989 to Feb-1992

Mechanical Engineer

Responsible for design, development, manufacturing and installation of industrial cooling towers, evaporators, chillers and charged air coolers for low-speed two-stroke engines and medium speed four-stroke engines for OEM and After Market. This included developing specifications, requirements and product in cooperation with the customer. Annual sales of $10M sales of which 70% was exported to Germany, Spain, South America, Dubai, Hong Kong and England.

Education: 1998-2000 Master of Business Administration, graduated June, 2000

1985-1989 Bachelor of Science in Mechanical Engineering, graduated July, 1989

Degrees: Master of Business Administration, Keller Graduate School of Management, San Diego, CA

Bachelor of Science, Mechanical Engineering, Aalborg University, Esbjerg, Denmark.

Lean Enterprise Systems Design (Toyota Production System), University of Tennessee

Certified Operational Excellence Master Black Belt and Lean Master (AlliedSignal and B of A)

Languages: Spanish, German, Norwegian and Danish fluently - reasonable Swedish, French and Italian

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