High School Customer Service

Judy Monigold

Email: ********@**-*******.***

Address:

City: Seale

State: AL

Zip: 36875

Country: USA

Phone: 740-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated and focused unit coordinator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Hands-on, hardworking, highly motivated multi-task oriented. Responsible unit coordinator with excellent communication skills demonstrated by 23 years of experience in healthcare.

Educational Background:

High School Dipolma from West Virginia Northern, Weirton WV 1/2001 to 9/1988 (Nursing)

High School Dipolma from Oak Glen High School, Weirton WV 1/2001 to 12/2012

Job History / Details:

Summary

Dedicated and focused unit coordinator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Hands-on, hardworking, highly motivated multi-task oriented.

Responsible unit coordinator with excellent communication skills demonstrated by 23 years of experience in healthcare.

Highlights

Medical terminology

Dedicated team player

Professional and mature

CPOE

Meditec

Chartmax

Meticulous attention to detail

Results-oriented

Self-directed

Time management

Strong problem solver

Resourceful

Strong interpersonal skills

Self-starter

Patient charting

Strong organizational skills

Active listening skills

Courteous demeanor

Energetic work attitude

Adaptive team player

Customer Service

Telephone Skills

Culturally sensitive

Strong medical ethic

Enthusiastic caregiver

Patient/family focused

Abides by infection control standards

Chart preparation/filing aptness

CPR/BLS certified

Experience

February 1999 to November 2012

East Liverpool City Hospital East Liverpool, OH

Unit Coordinator

Worked as part of a team to ensure that all patients received quality care. My job consisted of but was not limited to answering telephone, organizing Lifeflights and general patient transfers, taking written doctor orders from the chart and placing them onto the computer, ordering supplies for the critical care unit I worked on, coordinating admissions and discharges, acting as a connection between ancillary departments, and generally doing whatever was needed at the time for the good of the patient.

April 1988 to March 2006

Weirton Geriatric Center Weirton, WV

Nursing Assistant

Read and recorded temperature, pulse and respiration.Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.Completed and submitted clinical documentation in accordance with agency guidelines.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.Provided transportation, assistance and companionship to clients.Facilitated games and other activities to engage clients.Positioned residents for comfort and to prevent skin pressure problems.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Assisted in application of traction devices.Performed routine tests such as urine dip stick, vision and hearing tests.Tended to patients with chronic illnesses.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.Documented resident records on daily flow sheets.Assisted with ADLs.Provided patients and families with emotional support.Exhibited compassionate care and communication with regard to issues of death and dying.Sensitive to the needs of geriatric patients.Comforted patients and provided them with reassurance and encouragement.Maintained a clean, orderly and well-stocked environment.Participated in the maintenance of safe conditions within the facility and other related areas.

November 1997 to September 1998

Smith Oil New Cumberland, WV

Cashier/Stockperson

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis.Dusted and mopped all hard surfaces.Gathered and emptied trash and recycling bins.Dusted furniture, walls, machines and equipment.Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.Emptied all trash cans and replaced liners.

Education

West Virginia Northern Weirton, WV

Nursing

Coursework in Nursing

1985 Oak Glen High School New Cumberland, WV

High School Diploma

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