Richard MacPhail
Email: ********@*****-********.***
Address:
City: Plymouth
State: MA
Zip: 02360
Country: USA
Phone: 508-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
My career always has been in the automotive field. I started as an auto dismantler and worked my way up to the General Manager during my 20 years at Cambridge Auto Parts. During this time I ran a award winning, successful business. But the owner desired to retire and it was time to move on. In 2001 I opened my own used auto parts brokering firm. This was a very successful business. But I drove several hundreds of miles daily and when fuel was approaching $4.00 a gallon this cost was taking all my profits. In 2007 I went to work for Sports Auto World Kia as their parts manager. At the time of my hire I was unaware that they were in financial trouble, and began layoffs. The service department lost their advisor and I started assisting the service manager. I continued both positions until the company failed in December of 2009. Soon after leaving I became ill and was unable to work.But after a long recovery and no recurrence I have been cleared by my doctors to return to work, with the only one restriction, no heavy lifting. This is why I am looking for a service position.
Educational Background:
High School Dipolma from Marshfield High School, Marshfield MA 1/2001 to 5/1980 (General)
Job History / Details:
Professional Summary
My career always has been in the automotive field. I started as an auto dismantler and worked my way up to the General Manager during my 20 years at Cambridge Auto Parts. During this time I ran a award winning, successful business. But the owner desired to retire and it was time to move on.
In 2001 I opened my own used auto parts brokering firm. This was a very successful business. But I drove several hundreds of miles daily and when fuel was approaching $4.00 a gallon this cost was taking all my profits.
In 2007 I went to work for Sports Auto World Kia as their parts manager. At the time of my hire I was unaware that they were in financial trouble, and began layoffs. The service department lost their advisor and I started assisting the service manager. I continued both positions until the company failed in December of 2009.
Soon after leaving I became ill and was unable to work.But after a long recovery and no recurrence I have been cleared by my doctors to return to work, with the only one restriction, no heavy lifting. This is why I am looking for a service position.
Core Qualifications
Expertise in customer service, with a profound understanding of company needs for profit and customer needs for satisfaction
Quality control and the skills to achieve a high C.S.I. rating
Dependable independent worker and a true team player
Solid communication skills
Strong interpersonal skills
Strong work ethic
Strong organizational skills
Experience
August 2007 to December 2009
Sports Auto World Kia Bourne, Ma
Parts Manager/Service Advisor
I began as the parts manager, working closely with the service department. The service department needed assistance so I became a service advisor as well.
August 2001 to August 2007
Alternative Auto Parts Plymouth, Ma
Owner Operator
In this business I bought and resold used auto parts. The key to my success was in serving the customer by locating, picking up and delivering parts in a timely manner.
As owner and sole employee I performed all duties,including marketing, bookkeeping and operating the business.
September 1981 to July 2001
Cambridge Auto Parts Cambridge, Ma
General Manager
I stared as an entry level employee and worked up to General Manager for the owner who was semiretired. In this position I supervised a crew of dismantlers, counter personnel and delivery personnel, and purchased all vehicles.
The owner fully retired and offered to sell me the business. But the location of the property was more valuable than the business.
Education
1980 Marshfield High School Marshfield, Ma
High School Diploma